LG Electronics — Air conditioner damage

Dear Sir/Madam,

This is to inform you that we have purchased a new air conditioner on oct 27th 2021 on emi and this asset which we have brought it's on Punjab national Bank name

Unfortunately we had a short circuit at our place on november 3rd 2021 so the air conditioner and my other appliances got blasted

We went to the vijay electronics dealer which is based in santacruz east to request him if he can speak to the lg team for new air conditioner as brand gesture but they told they wil speak to the lg team and let us know and infact lg team have inspected the site

After months of repeated followups with the dealer and lg team we are not getting any response from both the ends as we also need a letter from lg that the ac is completely damaged and can't be repaired but for this also we have been still following up with them

So we would request you to kindly look into this matter and resolve the same at the earliest and oblige

Reg
Nitin Jain
Mob:[protected]