LG Electronics — bed service

Address:Khordha, Odisha, 751010

Dear balaji,

How can i trust you???

First, i have purchased a new lg plazma tv (Model no-lg 42pn4500) with rs.44, 000/-.in the year of 2014.
After 3 months the panel has broken. So it was repaired by lg service center after six months. At that time i paid rs.20000.

It was run as usual for one year, then again panel issue had arises & charged rs.20000/-. We had do lots of mail & consumer complain. After that your company find out your poor quality of product, then the lg company decided to discount 50%. That is 10, 000. Already we have invest rs.64000 on your company along with rs.2000 extra as transportation expenses to your service center.

Lg company are not faithful & trustworthy to customer. You can see in google also.

I have already complain lodged in consumer complaint (Grievance complain portal) https://www.consumercomplaints.in/lg-electronics-b100246[protected]

Your grievance with registration no. Darpg/e/2016/17431 has been disposed.
Logon to : http://pgportal.gov.in/ for further details.

Today if i pay rs.10000, could you provide me life time guaranty???
No!!!
Then why i pay??? One time already i paid to repair. This time the lg company should provide me the service without charges.

I decided for :

Consumer complain against your company
Post in different social media & google
Again post in pgportal.gov.in
Demand for quality certificate from lg models
Rti filing from your company that how can your poor quality product approved by qc (Quality control) deptt.
Also write down mail to pmo regarding the matter & demand for audit of your company for the quality of product & cheating the people.

Now i am mentally, physically, & financially harassed by lg company

Regards
Jiten mallik
[protected]
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