[Resolved] LG Electronics — cashback and no cost emi interest not received

Sekhara Reddy

Address:

Survey No.2 Mck Block 2 Opp:sangamitraschool Nizampet Road Kphb Contact Person : Balaji Contact No. : 040-23895366 Email ID: [email protected]

Dear LG India,

I purchased a LG 5 star AC on 09th Feb 2020 from LG BRAND STORE - SRI VEDIC ELECTRONICS using my axis bank credit card. I suppose to receive 3000 cashback and the no cost emi interest amount within 90days. almost 110 days over but there is no cashback received.

I went to store last week and they asked me to submit the invoice and last 4months creditcard statement, i submitted almost a week back and there is no response and not answering my phone also. Can you take some action on this issue.

Product name : LG LSQ18NWZA 1.5 ton 5 start AC
Amount paid : 44, 000
Transaction Date on : 9th Feb 2020
Bill date: 10 Feb 2020
STORE - SRI VEDIC ELECTRONICS, Survey No.2 Mck Block 2 Opp:sangamitraschool Nizampet Road Kphb
Executive Name: FASI

Regards,
Soma Sekhara Reddy P

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Aug 5, 2021

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

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Comments

Axis Bank Customer Care

from Pune, Maharashtra

Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Sekhara Reddy's [Complaint's author] reply, Jun 14, 2020

Dear Axis Bank Customer Care,

You can reach me on 8688588822. Thanks for your support.

Thanks,
Soma Sekhara Reddy P