[Resolved] LG Electronics — Coming up to a month for replacement Phone | |
LG confirms they received phone on 12/8/16 for repair. As of 1/4/2017 they cannot say when replacement will be mailed! I have spoken to multiple supervisors, logged over a dozen calls through the process and no one can provide an answer. I feel pity for the people answering the phone as they know the company is in the wrong and are powerless to help CNN[protected]. Was this information helpful? | |
Feb 5, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Jan 05, 2017 LG Electronics Customer Care's response Dear Sir (boredteky), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG India | |
 2 Comments | |
Comments
I have LG Nexus 5.And I bought this phone in 2014 from USA. I can not use internet(Wi-Fi) and cellular data usage. Kindly, share details how to connect with wi-fi.
LG Electronics Customer Care's response, Jan 10, 2017
Verified Support
Dear Customer (369pooja),
Thanks for writing in and we are very sorry for the inconvenience caused to you. However, this is the LG Electronic India Page and we address all issues faced by LG users within India. Therefore, you will need to send in your concern to the respective service center, They will be able to assist you further.
Regards,
LG India
Thanks for writing in and we are very sorry for the inconvenience caused to you. However, this is the LG Electronic India Page and we address all issues faced by LG users within India. Therefore, you will need to send in your concern to the respective service center, They will be able to assist you further.
Regards,
LG India
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While purchase Vasanth & co informed it will be installed in 24 Hrs.
We are extremely sorry to hear about your experience. Kindly message us your complaint number & mobile number so that we can resolve your issue on priority.
Regards,
LG India