LG Electronics — complaint of water leakage from indoor unit and gas leakage from outdoor unit

We have been using lg split ac from past 1 year and from the day of installation we are facing the gas leakage issue.
In 2nd month we started getting water leakage from indoor unit and log a complaint against it, service engineer came and identifies that their is gas leakage he re-fills the gas and promises us saying that this issue would not repeat again. However, the issue repeats again

Recently we got it filled 3rd time on 31th may 2020, service engineer came and identifies that there is agai gas leakage from the outdoor unit he change the valve and filled the gas again in it and again guarantee us that this problem will not repeat again and we started facing the same issue from 07th june 2020. Every time a support engineer comes home to fix the issue and says this issue will not be repeated again as the root cause has been identified and fixed.

Lg is shirking all responsibility for this damage they advertise life is good. But they make their customers'life miserable. Absolutely high-handed and arrogant attitude! They put you in touch with some incompetent set of service people and leave you at their mercy. This is unacceptable. Lg has to be responsible for the conduct and performance of the persons whom they depute to carry out the service. This is just not happening. They are only interested in selling. After-sales is totally customers' headache.

Requesting you to kindly replace defective ac or send somebody who is equipped with adequate skills who could fix it otherwise we will have to take it to the next level to knock consumers court for harassment charges.

Hope above clarifies our position and your prompt action will be highly appreciated.

Thanks and regards
Kajal