[Resolved] LG Electronics — Complaint regarding split air conditioner
A
Amudevgan
Address:
Amanpreet Singh Street no 5 ward no 3 house no 225 Lalheri Road Khanna dist ludhiana pin 141401
Dear sir this amanpreet singh from khanna dist ludhiana state punjab. I purchased a split air conditioner from a dealer in khanna last july 14 2019. I'm facing cooling problem after the month of purchasing date. So that from now so many complaints i submitted. What all are unsatisfactory. Still problem is same.in khanna lg customer care centre not taking seriously. My complaint is still pending now from the last one and half month. Almost 5 to 6 technical oprators are cheked and all having different views. One says having gas problem. One says their is no problem. Another one come and said software problem. After installation the software they said their is pcv problem. So then they can change the pcv. What problem is same. Now they said the pcv installed that was not matched with the model. They are wasting my time instead of sorting the problem. Making excuse every time. Not taking much interest. I was totally frustrated. So my request is that to change the piece with another because the piece is under warranty.
Regards
Amanpreet singh
[protected]
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Aug 6, 2021
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2020
LG Electronics Customer Care's response Dear Customer (Amudevgan ),
We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.
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