[Resolved] LG Electronics — Defective LG smart LED TV | |||||
I had Purchased a LG LED TV 65UF950T.ATRZ sr no 507KCJZ5K556 on 9th Nov 2015 from Hariom Electronics, Lajpat Nagar, New Delhi.This set was defective right from beginning as there was black color tint was coming on the left side o[censored]pper screen corner so Lg changed its Motherboard but the problem was not solved. so they changed its LED panel but again there was same problem, I again complained so LG again changed the LED screen. But to my surprise, this same trouble is still there. Now I have no doubt that there is some inherent defect in this tv. Model as in spite of changing the Motherboard and LED panels twice problem is still there. To my new complaint, when LG Engineer saw this told me that in the manual it is written that corners of the screen can have black tint. It is normal in LED TVs. I am attaching a few photos of this.. I have another 6 years Old Samsung 47 inches Tv. I have compared a same picture on both sets. This shows how much they care for customer satisfaction and quality of their product. Was this information helpful? | |||||
Feb 28, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Jan 23, 2017 LG Electronics Customer Care's response Dear Sir (sandeepyoga), We are extremely sorry to hear about your experience. Kindly message us your complaint number & mobile number so that we can resolve your issue on priority. Regards, LG India | |||||
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