[Resolved] LG Electronics — Defective tv

Ushassu Bhaskaran

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411045
Website:	LG Electronics

I had purchased a lg led tv on 30th august'14 and within less than two years i am seeing white patches on the screen and upon calling the service center they checked the tv and said that it needs to be repaired and the cost would be approx. 8-10k which i would need to bear. I feel this is not justified as i got a defective tv which conked off within less than two years, please help in getting this issue resolved on top priority

Ushassu
[protected]

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May 18, 2017

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

LG Electronics Customer Care's response Hi Sir / Madam

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team

Aug 13, 2016

Updated by Ushassu Bhaskaran I had got a call from some executive namely Mohit and he was to call me back in a days time however its over 48 hrs and there is no response from anyone on the same...When can I expect a satisfactory response ??

Aug 13, 2016

Updated by Ushassu Bhaskaran My contact is [protected]

Aug 17, 2016

Updated by Ushassu Bhaskaran Any updates here??

Aug 17, 2016

Updated by Ushassu Bhaskaran I am still awaiting a revert from the LG team - no updates yet, pathetic state of service.

Aug 23, 2016

Updated by Ushassu Bhaskaran Have not received any update here yet !!!

Sep 08, 2016

Updated by Ushassu Bhaskaran I was told that I would get a call back from your executive however have not heard from anyone yet

Sep 27, 2016

Updated by Ushassu Bhaskaran LG customer support Team - is still addressing the issue and its more than a month now

Ushassu
[protected]