[Resolved]  LG Electronics India Ltd — Poor Service

Address:Gautam Buddh Nagar, Uttar Pradesh

I registered a complaint for my micro oven (RNA[protected] and for AC(RNA[protected] on 8th June 2014. Toll free customer care center always mention that there will be a call back within 24 hrs. But there is no call back even after 4 days. I do not understand where to contact. They have given a zonal service center no. in Noida region, that number is always switched off. Can any higher official give any answers why it is a one way communication always and how I can resolve my issue? Next I am going to take it to consumer court as I have taken AMC also on the products. Regards, Krishnendu Saha Email: [protected]@rediffmail.com
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Aug 14, 2020
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Jun 14, 2014
Grahakdev's response
Dear Krish Pls do the following: - Call[protected] - Fill this form https://www.lg.com/in/support/message-customer-support Grahakdev.in
Complaint comments 

Comments

I am glad to mention that both of my complaints micro oven (RNA[protected] and for AC(RNA[protected] have been attended by LG service engineers Mr. Deepak and Mr. Harmender Chauhan successfully. Micro oven problem is identified and service engineer will replace the component.

Thanks to this forum and LG india

K Saha

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