[Resolved] LG Electronics — lg 32 inch tv complaint

Sanjay Nivrutti Jadhav

from Mumbai, Maharashtra

Address:

Indira Nagar no 02, J N Road, Behind Mehul Cinema, Mulund 400 080, Mumbai City, Maharashtra, 400 080

Dear lg team,

My self sanjay jadhav & its ashamed to say that your company executive/dealer is not ready to exchange old lg tv. I had purchased lg product tv 32 inch 3 years back but in amazon offer fest i tried to place new lg tv with exchange offer but the same is not done by your dealer or [protected] executive. (Reason stated by your executive that spots are reflecting on tv screen) however it seem that your product is worth less within 3 years. I had also made full payment for the same but now your dealer is not allowing me to take benefit of exchange offer. When we had exchanged my lg tv on amazon having two available options your tv working or not working. My lg tv working same it is your dealer pick up picture.

Note - take the matter seriously & allow me to do exchange offer deal. (Hence will file complain to consumer forum & i will take the same matter at high lever grievance)

Sanjay jadhav
[protected]

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Nov 12, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

LG Electronics Customer Care's response Dear Customer (Sanjay Nivrutti Jadhav),

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
LG Customer Support Team