LG Electronics — Lg 42 fhd 3d | |||||
I have recently bought the above tv from reliance show room on 01.08.2015 serial no: [protected]trwl Till yesterday night was tv performance is extremely good, we are also quite happy, we are highly satisfied, however today morning we had seen there was a dark and line on screen picture not shown mid of the tv about 5 inches in vertical. It was costly tv at the same performance and durability was highly questionable of such failure in short duration. We are quite surprised, with in warranty period, we are getting such complaints. We had register today through customer care also Need positive response and rectification, what we had confidence with lg products. Regards P.Subramanian. Was this information helpful? | |||||
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LG Electronics customer support has been notified about the posted complaint. | |||||
 20 Comments | |||||
Comments
Thx LG support team at least taken care
Today visited your representative and informed your technical problem not come under warranty, you have to pay Rs.23, 500 / - as replacement charges, which is not affordable for any one.
Such poor quality and durability product how came from LG, Ultimately we are suffering for such bad products.
I had purchased 7 Month back with an investment of Rs.64000 / - again I have invest Rs.24, 000 / - due to inferior product quality, We are suffering like anything.
Pl confirm me for my understanding - LG can support for replacement on Free of cost basis.
Or can I take legal routes to clear our request. Sorry to use this word, We have left with no other option.
Hope, LG would support this request as a special case.
My Contact Number : [protected]
Today visited your representative and informed your technical problem not come under warranty, you have to pay Rs.23, 500 / - as replacement charges, which is not affordable for any one.
Such poor quality and durability product how came from LG, Ultimately we are suffering for such bad products.
I had purchased 7 Month back with an investment of Rs.64000 / - again I have invest Rs.24, 000 / - due to inferior product quality, We are suffering like anything.
Pl confirm me for my understanding - LG can support for replacement on Free of cost basis.
Or can I take legal routes to clear our request. Sorry to use this word, We have left with no other option.
Hope, LG would support this request as a special case.
My Contact Number : [protected]
Hi Sir
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.
Regards,
LG Customer Support Team
Pl don't drag the subject, I have clearly mentioned I have bought this TV < 8 months, Pl don't do business again for all opportunities, which is not right, Kindly provide solution or respond before we decide further course of action.
After going online, We found that this is a known issue with LG. We have an older model and have never experienced this. Purchasing another TV. Won't be a LG. Very upset over being ripped off. Fix the problem and resolved it . Final message of our investment gone to drain. I never recommend LG to my circle and friends.Thanks
After going online, We found that this is a known issue with LG. We have an older model and have never experienced this. Purchasing another TV. Won't be a LG. Very upset over being ripped off. Fix the problem and resolved it . Final message of our investment gone to drain. I never recommend LG to my circle and friends.Thanks
Awaiting response - Offering Rs.22, 000 is not okay
Pl try to avoid business opportunity - LG means Life never good for customer - it is seller delight approach.
Regards
P.Subramanian
Pl try to avoid business opportunity - LG means Life never good for customer - it is seller delight approach.
Regards
P.Subramanian
Gentle reminder 1
Hi Sir
Please accept our sincerest apologies for the inconvenience caused to you. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
Please accept our sincerest apologies for the inconvenience caused to you. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team
Not interested stereo type response and divert this topic.
We are waiting > week for your simple decision.
Highly regret, LG products are good bye in short duration.
Highly questionable durability - Not worth to invest - Can we conclude, Pl confirm.
Regards
P.subramanian
We are waiting > week for your simple decision.
Highly regret, LG products are good bye in short duration.
Highly questionable durability - Not worth to invest - Can we conclude, Pl confirm.
Regards
P.subramanian
Reminder 2
Even after 10 days not able find solution and not bother about customer status QUO
LG is focusing sales with inferior quality products - No one prefer to go with LG products., ,
Unfortunate situation of buyer, highly regret to sending comments again.
Regards
P.Subramanian
LG is focusing sales with inferior quality products - No one prefer to go with LG products., ,
Unfortunate situation of buyer, highly regret to sending comments again.
Regards
P.Subramanian
> 2 weeks awaited for solution.
What is reason behind holding information for small decision towards worst durable quality being supplied to us.
Can I start legal proceedings - Pl confirm suitably.
Totally awkward response from the team.
Don't break customer patience.
Regards
P.Subramanian
What is reason behind holding information for small decision towards worst durable quality being supplied to us.
Can I start legal proceedings - Pl confirm suitably.
Totally awkward response from the team.
Don't break customer patience.
Regards
P.Subramanian
Still awaiting the response > 15 days
Are you interested to resolve it or not?
Confirm suitably
Regards
P.Subramanian
Are you interested to resolve it or not?
Confirm suitably
Regards
P.Subramanian
Poor and pathetic service ever experienced in my life time.
This is not expected from brand like LG.Really bad experience
This really spoiling the brand. Mouth publicity is biggest publicity in the world for any brand.
I had quite a belief in the LG product all these years. Thanks for busting this myth.
Regards
P.Subramanian
This is not expected from brand like LG.Really bad experience
This really spoiling the brand. Mouth publicity is biggest publicity in the world for any brand.
I had quite a belief in the LG product all these years. Thanks for busting this myth.
Regards
P.Subramanian
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We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.
Regards,
LG Customer Support Team