[Resolved]  LG Electronics — lg dual inverter ac not cooling properly

Address:

145-A, New Gopal Nagar, Nanak Piou,, Dhansa Road, Najafgarh, New Delhi, Delhi, 110043

I had purchased LG Dual Inverter AC JS-Q18SUXD.AML(II) on 14.5.2017 invoice attached.
I am complaining regarding the cooling of AC which is not good at all may be GAS leakage or problem in the machine. I had submitted the same complaint last year and even after installing the AC, I feel that the cooling of AC is not good and not spreading the
cool air. The engineer visits several times and look for the problem and did something but that's not enough I think because the problem still remains and I tired to submit an another complaint and we are not using AC very frequently. I have not started the AC from last year and now when we start our AC, we feel the same problem. I submitted another complaint this year and then the same, engineer visit checked nothing but says there is GAS leakage problem. I don't know how they installed the AC.
When we purchased the AC we feel very good as we purchased the reputated brand LG but with this problem, we feel that we made a bad choice to select the LG AC as we are taking any benefits from the AC.

I am very sorry to say that my problem is not being taken care of properly and it seems that the company guy is just visiting and increasing their bills, which i never expected from a company like yours.
Since this problem remain from long time and I don't want to spend more money (huge money) into this I feel that I need to write here and look for the best resolutions.
I am expecting a early and satisfied resolution so that this problem will not occurred.
Appreciate you quick resolution on this. With hopes from you,

Regards
Purshottam tiwari
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