LG Electronics — Lg g4 h815 bootlooping

ganeshkshenoy

from Bengaluru, Karnataka

Address:

560056

I have LG G4, 815 model which has also entered into bootloop. i heard on multiple forums that this issue is due to hardware issue of LG for this model. I called up bangalore LG service center and they told me it will cost 12K for an issue due to LG's manufacturing. LG has also apologized for this issue that this issue is their but the call center and the service center folks told i will need to pay for the repair as they need to replace the motherboard. I already had multiple LG phones which were decent and hoped the same for this G4.

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LG Electronics Customer Care

from Delhi, Delhi

Verified Support

Hi Ganesh

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

ganeshkshenoy

from Bengaluru, Karnataka

[protected]
Ganesh.k.[protected]@gmail.com

LG Electronics Customer Care's response, Jul 6, 2016

Verified Support

Hi Ganesh

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team