[Resolved]  LG Electronics — LG Nexus 5 phone dead after service done by LG service person

Address:Bangalore, Karnataka, 560037

Hi,

My LG NEXUS phone given to repair to check power button issues ( power button is bit hard to press)

LG Service person said need to replace the power button, after replacing the power button of my LH Nexus 5 phone (Slno: 310KPXV1256107) dead, not powering ON,

LG Service person checked the phone and said, mother board is gone bad

Please tell me working NEUXS 5 phone only changing power button, how mother board will go bad just like that

I need my phone same working condition as before or replacement for my phone imminently

I already talk to few LG people through phone, they requested to send a mail, so i am posting the details, attached bill also

Lg Service center address as below

Address: Gulmohar Enclave Rd, Silver Springs Layout, Munnekollal, Bengaluru, Karnataka 560037
FYI: i am LG customer having full of LG products in my home: 2 LG phone ie LG NEXUS 5, LG G2, LG TV, LG washing machine and LG Refrigerator

please solve this issues as early as possible
Thanks and regards
Girish M H
Mb;[protected]/[protected]
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Mar 2, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
LG Electronics Customer Care's response
Dear Customer (girishmh),

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
LG India
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I purchased a LED on[protected] from the dealer M/s Mahindra Electronics, 76, Nangla Road, Faridabad, after sometime my LED was stopped working I made complaint but the LG engineers told me that this problem is not covered in the warranty. I got repaired it from out side paid Rs.2000 and engineers was demanding 4000, please help me.

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