[Resolved] LG Electronics — lg tv screen destroyed by lg engineer

arora66

from Bengaluru, Karnataka

Address:

560037

Complain was
- delay in showing the picture (It was taking 2-3 minutes to show the picture on the screen)
Action taken by the engineer:
- lg engineer came and changed some kit (As he has mentioned) than picture was totally gone (No picture on the screen)
- engineer closed the tv and said he will come next day to change the screen
Parts in the tv are lying open.
- engineer did not came again, now the lg staff is saying that screen need to changed.

Summary of the problem:
Photo was coming on the screen but due to change made by the engineer the screen went blank.

Resolution:
I want new tv

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Jun 26, 2018

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

LG Electronics Customer Care's response Dear Customer (arora66),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

May 24, 2018

Updated by arora66 Mobile number [protected]
Address: 408, KSP residency, green garden layout, Sai baba street kundanhalli gate. Bangalore 560037

Jun 02, 2018

Updated by arora66 I have not received any feedback from LG team. The TV is lying open since the engineer went back after checking the TV. Pankaj

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Comments

Karan Sumbly

from Agra, Uttar Pradesh

GLT542GTMX bought on 11th May not cooling properly engineer did the assessment and confirmed that the cooling is subject to certain assumptions and logics. Need this dumb refrigerator to be picked up at the earliest with 100% refund. Biggest mistake of life trusting LG brand.