LG Electronics — model # fh096wdl24. alspepl and serial no 702pfht011105

Address:	Hyderabad, Telangana, 50018
Website:	www.lge.com

Reference:amc form no[protected]lg care - rs 5525/- 06 april 2019 to 05 april 2022 - model # fh096wdl24. Alspepl and serial no 702pfht011105
I bought lg washing machine (Front load) with 10 years warrantee on motor. I am not happy with the product right from the beginning but during installation and demo time just after purchase, the service man convinced me to buy amc for washing machine maintenance by telling all lies and wooed with false promises and cheated me.
Now it is more than 6 monts and they never visited. I csme to know through customers that they tell all big lies with an intenstion to cheat customers.
He told me that every 4 months customer care will call you and somebody will come for maintenance. More than 1.3 years gone, and they never called me for maintenance.
As i paid around rs. 5525 for 3+3 years amc maintenance, i really regret my decision. I checked this from showroom, they told me that the service man gets fat commission for these amc so they try to convince. Also showroom guy told that there is not much required for these front load washing machine maintenance, i just need one liquid to clean drums.
I have been trying to contact service engineer and he has been requesting me for over 6 months that he would pay me back my rs 6000 /- though the amount is credited to lg electronics from my account.
I have nbo alternative to take legal action against for the mental agony caused to me and also the fradulent nature of the company and its agents.

You have been given a time of 7 days to revert on this. If you fail to do so, i will not spare any platform available (Social media, legal recourse, writing to your heads) about this fraud you are running. I have been subjed to a lot of mental agony.
Awaiting an immediate action

Kind regards,
Subha lakshmi