[Resolved]  LG Electronics — New AC five times unserviceable with 2 months

I purchased an LG Window Double Inverter AC model No. JW-Q18WUZA. On 20-Mar-2022, the same was installed by LG authorised technicians. Soon after installation, it stopped cooling. I raised a complaint. Next day, two technicians came and somehow AC started cooling. Just with 2-3 days it again stopped cooling. This has happened five times within a span of two and a half months.

I am sure that it is a defective product. But, LG technicians are not ready to accept it. If nothing happens after posting my complaint in this forum, I have planned to sue LG Electronics and the seller in Consumer Court in the case of cheating by supplying defective product and deficiency in service.
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Jul 29, 2022
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2022
LG Electronics Customer Care's response
Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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