LG Electronics — Nexus 5X bootloop issue- Hardware Manufacturing Issue | |||
This is a well known issue which both Google and LG Electronics have washed of their hands. The phone which was bought for 36000 INR is now a bricked paper weight after the September Nougat update from Google. The phone started to bootloop in Mid-November nearly a month after the update. Google says its a hardware issue but has not come forward with any official acknowledgement towards LG. Since the phone is out of warranty (Nov 5-expired) LG service centre is charging me 10000 for repair. Irrespective of when the phone was bought many customers have started facing the issue since mid-September post Nougat update. It is unclear if the hardware malfunction was triggered by the update as there is no official report from Google. I need a free- repair or an entire refund for the product. Was this information helpful? | |||
LG Electronics customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I am facing the same problem. Lg has scammed us. I had bought my nexus 5x on 10th Nov 2015. Have to spend 10000 for just a repair :/
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