LG Electronics — No response from customer care

Address:

New Delhi, Delhi, 110059

Hi Team

This is brought to your knowledge that today i have received one message on my mob. no. [protected] regarding the complaint no. and after 15 mins another message had received regarding the closure of my complaint no.

Please find attached herewith the message snaps for your kind perusal.

I must say you guys are excellent in making fool of customers.

I need the resolution today only about my complaint.


Thanks & Regards
Neeraj Kumar singh
[protected]/[protected]


From: "neeraj singh"
Sent: Sun, 24 Jan 2016 15:06:47
To: "ServiceIndia"
Subject: Re: Required urgent resolution
Hi team


My complaint is about my cell phone not any home appliance.


Neeraj kumar singh

[protected]/[protected]

New Delhi-110059


Thanks & Regards
Neeraj Kumar singh
[protected]

From: "ServiceIndia"[protected]@lge.com
Sent:Sun, 24 Jan 2016 10:55:36 +0530
To: "[protected]@rediffmail.com" [protected]@rediffmail.com
Subject: FW: Required urgent resolution
Dear Customer,
Greetings from LG Electronics.!!
We wish to confirm that we acknowledge your complaint and we will definitely help you out from this situation.
You are requested to please share your complaint number / registered contact number and complete address mentioning the local region, city and state, without which we are unable to find the details.
Thanks and Regards
LG Service
From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]

Sent: Saturday, January 23, 2016 20:50

To: Serviceindia/LOCAL EMPLOYEE/LGEIL IT Team([protected]@lge.com); LG_care_center

Cc: NEETA LINZ/LGEIL PR/Media(neeta.[protected]@lge.com); Anuradha.[protected]@lg-one.com

Subject: Required urgent resolution
Dear Team
I bought Nexus 5 and since then, I have been troubled with it in 2nd month, some power issue was accurred as per service centre and i got it repaired.
Then in the month of november the same problem again accurred then also service centre take 1 week around to resolve the solution.
Listen whats the benefit of purchasing such type of costly phone and this is all stuff that you provide to your customers.
Now also the same problem was accured when i updated to 6.0 Mashmellow android version then after 2-3 days the phone gone blank and now it is not switch on.
Kindly do the needful at the earliest so that i will also satisfy otherwise now this time i will escalate this matter.
Thanks & Regards

Neeraj Kumar singh

[protected]/[protected]