[Resolved] LG Electronics — Non availability of tv part | |||
I am having lg tv 42' led, purchased from sanket sales, anand Due to some reason, display of the said tv stopped and i lodged complain with help lg vide no rna[protected] Model 42iv3500ta. Atrylil sr. No 108pluh090942. They told me that ecb main (Mother board) failed and needto replace, and i confirm to the same. Immediately they observed the stock at company store and one piece was available and they lock the purchase. But after some days the service centre engineer told me that now no parts available with company, and your tv goes to 15% replacement. I do not understand, within 4 years of span how i loose tv worth rs. 54000.00, it mean, if you not provide parts of that tv, the tv become useless to me. How you are cheating the customer, one the one hand on the 70th eve of independents day you are advt. Your products widely, and simustenously, cheating doing these things. I need the part replace and my tv on, how can i loose rs. 54000.00, as it is not my fault. Take this matter seriously, and reply me immediately Cn yadav [protected] Was this information helpful? | |||
Sep 17, 2016 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Aug 15, 2016 LG Electronics Customer Care's response Hi CN YadavWe regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly. Regards, LG Customer Support Team | |||
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