LG Electronics — Oled TV 55CXPTA

Address:Ahmedabad, Iscon

I am using LG frefrigarator, Washing machine both and now purchased 55 inch OLED tw worth of 1Lack 20, 000 from Vijay sales, Ahmedabad store with a promise to get installed in 1 day or max by 2days.

I am waiting for LG team to get this installed but surprized to know that they don't have a table stand to install and I had to keep waiting more and more. Its been 4 days and they are asking me to wait for 2 more days. I have a flight to catch tomorrow and they simply say they dont have a stand. How a big size company like this can not have a stand in city like ahmedabad.

I have decided to return the product, checking it with vijay sales.

Previously they were providing table stand inside the box and additional wall mount as well. not they provide tv without any stand and making me full dependant on their worst service. If they have wall mount, they should install it today and have to offer table stand in 2 days or when i come back but they just keep arguing and everyone is playing game or passing.
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LG Electronics customer support has been notified about the posted complaint.
Nov 25, 2020
Updated by Ketan Kandoriya
Looks like LG doesn't care about their service. LG USA are my client and I have created ana app for LG Artificial inelegance, I will report these to them as well making sure everyone can understand how they are operating in india
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