[Resolved]  LG Electronics — ONE YEAR OLD AC UNIT SUPPLIED INSTEAD OF NEW MODEL-2015

Address:Hyderabad, Andhra Pradesh

On 22/2/2015 purchased a LG AC model 03SLSA3PT3DW Rs.29, 500/- bill no:u01100MH1999PLC120563 at Reliance retail limited, madinaguda, hyderabad.while purchasing he assured that item will be supplied 2015 year manufactured only. but when unit received and while erection. it is noticed thatAC indoor unit date of manufacturing was 21/02/2014 and out door unit date of manufacturing was 24/02/2015. i immediately discussed with store room godown incharge sri, Y. Srinivas /stores sales executive and told regarindg the problem, he said that both parts are manufactured 2015 only, but mistakenly wrong printing taken place. i want to express that both units are belongs to date of manufactured 2014 only. out door sticker removed and pasted new year, but indoor was not done. hence i request that please fit me LG AC unit 2015 manufactured model or reduce the one year value cost and returned to my accout.
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Aug 7, 2021
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Dear Sir/Ma'am,

We are sorry for the inconvenience caused to you. Please share your contact details here: bit.ly/LG_Assist for a quicker resolution.

Regards,
LG Customer Support Team

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