[Resolved]  LG Electronics — Pathetic Service of LG mobile phones in Bhopal

Address:

Bhopal, Madhya Pradesh

Hello, I have purchased 2 LG nexus 5 in last couple of months. - One of them is not working and is hanged permanently. I have submitted that set in Bhopal service center, couple of weeks back, since they said that motherboard needs to be replaced. However, the phone is still in their center untouched. They say that company had not sent the motherboard part to us. The only answer they give is wait for next couple of days. And you will hear the same answer after waiting for n number of couple days. - For the second one, the touch screen got accidentally broken with a slightest of jerk within the first week of purchase (I came to know that this is very common problem with Nexus 5 and they have been replacing it in US for same). However, I have been going to the service center in Bhopal every week since last couple of months. I am not asking for a replacement but just want to get it repaired for which I am ready to pay. Every time, I get a response to wait for next 2-3 days and the screen panel has been couriered by LG company. I do not understand which courier service does LG uses which takes more that 2 months for delivery. I have a user if HTC and blackberry before purchasing 4 LG phones (2 Nexus5 and 2 G3). This makes me spending around 1.25 lakhs only on LG mobile phones and I am very disappointed which such kind of services. With HTC and Blackberry, it does not take more than 15 days for service while for LG its 2 months and counting. I am going to raise this in every possible forum to make people aware of such pathetic service from LG company (atleast in Bhopal). A person spending that much amount in a mobile phoen would expect a much better service from the company. Thanks, Aditya Bangard +91-[protected] [protected]@gmail.com