[Resolved]  LG Electronics — paytm cashback offer against old items

I have purchased lg rfrigerator model no.T302rpzu & washing machine model no. T70sjfs1z through sri laxmi electronics, belgaum vide invoice nos. C/874/19-20 & c/875/19-20 on 25.10.2019 under exchange of old items & paytm cashback offefr of rs.6000/-. Dealer has not clearly informed about terms & conditions of the offer at the time of purchase. Now after 18 days your representative has called today & informed about the terms & conditions of the offer & also told that it will be expensive(since more amount is to be spend than cash back) for us & it is better to sell it outside. On contacting the dealer, he informed that he is also unaware of the conditions. Being a reputed company it is the duty of the concerned persons to clearly inform the dealer about the terms & conditions before launching any offer.I feel that i was misguided since i had exchanged good working items for new one. Please look into it & take care so that companies reputation should not be spoiled.