[Resolved]  LG Electronics — Refrigerator model no-gl-m322rpzl

Address:Ambedkar Nagar, Uttar Pradesh, 224190

I have already escalated my query on lg's web site. My last acknowledgment number was cn[protected] of dated 31/05/2016 and the problem still not resolved. The condition of my brand new refridgerator is that it has stopped working from last 20 days and i have been unplugged it from power. The local dealer of lg helped me by giving a small refrigerator for temporary use.. But how much he can help me until lg service belongings will not give support to customer. When i was going with lg brand on purchasing time i was not expecting such type of poor service. Policy says if customer is facing problem 3-4 times in first 6 month of purchase lg company will exchange the fridge and i am facing the problem from the time of purchase. Please do the needful...

Shubham agarwal
Mobile no-[protected], [protected]
Was this information helpful?
No (0)
Yes (0)
Sep 23, 2016
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2016
LG Electronics Customer Care's response
Hi Shubham

We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned team. Our customer service personnel will address your issue shortly.

Regards,
LG Customer Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7060
    Pending
    0
    Resolved
    4007
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information