[Resolved]  LG Electronics — Refrigerator not repaired even after 10 days passed: rna[protected]

Dear sir/ madam

I have a refrigerator which is registered for a compliant repair on 22.06.2016.
compliant reciept no is RNA[protected].My request is assigned to adit electronics kallambalam
and one technetian named Mr.Dhaneesh came on 23.06.2016.
After inspected, He said that the timer module and controller is faulted and need to
replace it and i agreed to that. Then he doing something to clean the freezer
by putting hot water in to the freezer. At last what happened is when the plug switch
put ON my homes ELCB will become tripped. At last he said that he need to take
my fridge to their repairing center.One day after that means 25.06.2016 they take
my fridge to their office(Adit electronics, kallambalam). The refrigerator is
not repaired or returned to my home till now. Today 10 days passed.
How LG provide this kind of service to your customers?
LG always said that "LG is committed to extend the best possible service to its customers."
I dont think so that is not true in my case.
please do anything for my issue. if LG looks on customer satisfaction.


Thank you
salim shah
[protected]
[protected]
[protected]@gmail.com