LG Electronics — Repair/replacement of refrigerator

Number of times we have lodge complaint 2 times dated 12th april 2020 and 19th may 2020 regards cooling and defrost problem in lg refrigerator with rnp[protected] and rnp[protected]. Still we haven't receive any resolution, infact the person who are talking on call are doing very rude behavior. Warranty is still continue as total months after purchasing is only 12th august 2019 from sargam india electronics pvt ltd. Preet vihar new delhi.
Find the details of purchaser -
Name - khushboo gupta
Name:khushboo gupta
Adress:b53 pandav nagar patparh ganj road opp mother dairy
Delhi
110092
Alternate no [protected], [protected]
Product model no - gl-b191ksox/2019
S no.- 907nrsp029022
Date of purchase 12/08/2019
Query-cooling problem

Request you to kinly provide the resultion on urgent basis.

With regards
Khushboo gupta
[protected]