LG Electronics — Service related issue

This is Regarding service request RNP[protected]

Can you please let me know when will the issue get resolved?

April 10th, opened the case

April 19th, escalated to Mounika (customer relationship officer, bangalore)

April 25th, escalated again through email

April 26th, got call from lg office and enquired about the issue and promised to fix at the earliest

Still no response. Let me know if no one is ready to fix the issue then I can check the water purifier with someone outside.

Please check the RNP for more details and below case.

Related case :
GCP[protected]
VCP[protected]