[Resolved]  LG Electronics — servicing and subcontracting servicing

Address:

400071

I have requested for servicing and repair of my out of warranty washing machine on 8th october vide complaint number rmp[protected], escalation vide rnp[protected] and subsequently faced the following service glitches :
A) untrained servicing
B) irresponsible and inconsistent response to follow ups needed
C) falsehood - service request closed as completed on system citing customer unwillingness to pay whereas service personnel called customer and cited ill health for not being able to service.
D) multiple visits on complaint escalation (
- however each visit starting again from start without any continuity of previous feedback.