LG Electronics — The worst service from LG

Address:

Ahmedabad, Gujarat

I have raised the complaint against LG 32LB550A 32 inches LED TV. Complained ID: RNA[protected]. After raising complaint technician visited and said TV screen(display) needs to be changed. Almost 3 weeks are going to be completed, but till the date that part is coming. Customer support people are saying same kind of reply "our executive will contact you within 24 hours or else contact service center". I called services center they gave other number and they are also not responding properly. Even if we call next time they won't pick our call.

I purchased this TV in Oct-2014 and in 4 months the display (screen) is not working. It's really big question mark on international brand !! After this type of situation, I was thinking that I will get good service and get it repaired immediately because I did choose a big brand, but the worst service from this big brand. I never recommend to purchase any product from LG, as they are started using low quality material which can be stopped working in few months after using it. I think since they have large number of customers now, they have started ignoring the customers' complaints and don't take care of their brand value as well.

STOP BUYING LG PRODUCTS. No need buy products with higher amount than other brands for expectation of good service in future, because there are many consumers including me suffering from their technical support.

Thanks,
Deep Shah
+91 [protected]
[protected]@gmail.com