[Resolved]  LG Electronics — unsatisfactory service and technician negligence

Website:

www.lg.com/in

We bought a lg ac (Ks-q18pnxd) on[protected]. It worked well for the first few months but eventually stopped cooling. We had 3 services wherein the the technician seemed to be genuine yet after the few days the ac working would deteriorate. Our last service by the lg technician was the worst. Initially we could not even connect to the centre, then they responded after days had passed and when finally the technician came, he's service wasnt to the par. Within 2 days, we had to connect the company again and request for a service. Now, only after 20 days after the last service, we had to call a technician (From reliance digital and not lg as the warranty has ended) because the ac doesnt work properly. According to this technician the ac had been choked for awhile. The services by the lg technician within the warranty period were completely inadequate and instead of maintaining the product, they have contributed in its deterioration.