[Resolved]  LG Electronics — water purifier problem not resolved

Lg has the worst customer service process. Regd. Mobile [protected]. My water purifier is not working, called them multiple times but no technician visited. The customer service simply tells "i can just create a reminder but cannot commit anything when technician will visit". Any information that i asked them, the only answer was "the technician will provide you the details, we do not have any information". I am regretting my purchase. I wish i went with aquaguard or kent, the companies like lg just sell their products and run away. They chase you while selling the product and then you have to chase them for service. Sick company with irresponsible employees. I am raising a consumer complaint against them.
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Apr 26, 2018
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Mar 12, 2018
Sudip Sakhlecha's response
Sudip sakhlecha
Aastha, Block no.1
Gali no.1 Teja colony
RATLAM m.p.
Verified Support
Mar 21, 2018
LG Electronics Customer Care's response
Dear Customer (rahulpqr),

We are sorry for the inconvenience caused to you. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly.

Regards,
LG Customer Support Team
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