LG India — AMC call not attended as promised and BAD Service from Helpline.

AMC for Window AC. Call Reference RNA[protected] DTD 26/04/2004 1415 HRS. First- I tried booking call on Friday evening. Cust-Care said servers were down. Finally could register call only on SAT 26th 1415 hrs. 24 hrs and MORE over now. Nobody came. Nobody called. I called LG customer care at[protected] several times and nobody is helpful., Keeps talking like parrots repeating standard replies. And wants me to wait and wet.. Seems no escalation possible. And my AC is under AMC and needs to be serviced. I have been cheated if AMC service is so hard to get. like this Thanks