LG India Ltd — LG Fully Automatic machine not washing the cloths properly

Address:

Faridabad, Haryana

Dear Team, I have bought a LG T10RRF21V 9Kg Top Loading Washing Machine on 8-March-15 in Rs.27000 from flipkart. Since the day we started using the same, we are facing one or other issues. Starting from the high sound, alignment issues, Balancing error and uncleaned cloths, we have faced all kind of issues. In past 1 month itself, we have called around 6-7 times to LG customer care for these issues. But the services we received were pathetic and the issues were left unresolved. Every time the executive came, they ensured that the issues were resolved but they aren't. Now the worst part is that from last 2 complaints lodged on 18-Jul-15 (RNA[protected] and 20-Jul-15 (RNA[protected], no body have came to visit us for the complaints we made. This product is defective as the sole purpose of clean cloths are not getting accomplished. I have spent Rs.27000 on this piece of crap and still i have to wash my cloths manually. Request you to kindly help us in replacing this product with a new or better product, if they have any or return our money back. Regards Mohit Chaudhary Mob: [protected] House No 1485, Sector - 9, faridabad, Haryana -121006