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Liberty Shoes Complaints & Reviews

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Updated: Jan 20, 2025
Complaints 277
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34
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Liberty Shoes reviews & complaints page 6

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N
Nailini
from Lalganj, Bihar
Aug 4, 2019
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Address: C/o Pramod Ku.Mohanty, 766001

My order no. [protected] shipped through[protected] with awbno. Ecom express on dt 27th july and received on dt 2nd aug. But i found the shoes is too small for me. Another product of size 11/45 willbe fit for me. Please make arrangement that i can exchange it with another product. Hope for an early reply.
.....
Nalìni sadangi
My mail address_
Saď[protected]@ gmail.com
Mob no.[protected]
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    G
    Giridar Karanth
    from Bengaluru, Karnataka
    Aug 2, 2019
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    Resolved

    Address: no 32,5th Main, 560078

    On 2-3-2019, with great enthusiasm i bought liberty shoes from your showroom in rbi layout, jp nagar 7th phase.

    Within one month of very smooth and soft using, both pullers at the back was cut.. But i kept quite.. Next month there was damage on front surface.. I kept quite.. Within 3 months of normal use, when i was just trying to tie the knot, the side rubber was cut... The side rubber is very very thin and is of very bad quality.. I requested your showroom people at rbi but they dint help me in anyways.. They kept my shoes for 50 days and just returned it with some stitch and applying ordinary glue.. They dint help me in anyways

    Since the entire quality of shoes is very bad and i still believe in brand liberty, please take back this shoes and replace it, as the quality of shoes is substandard for rs.2999/-

    Please note, warranty limitation of 60 days shall not be applicable when the product is substandard and of bad quality, built with cheap quality rubber and not fit for any purpose, when you are charging rs.2999/-

    When the product is bad ad defective and made of cheap items, you need to replace it with the new product as you cannot hide and escape under warranty limitation!!

    Expecting positive response as your showroom refused and failed me in every way..
    Thanks
    Giridhar
    Advocate
    [protected]
    Aug 19, 2019
    Complaint marked as Resolved 
    Liberty has agreed to replace the shoes
    Liberty Shoes customer support has been notified about the posted complaint.
    Size problem so plz replacement

    faulty cheap quality product - you need to replace it - Comment #3710085 - Image #0
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      J
      Jignasa Dattani
      from Ahmedabad, Gujarat
      Aug 9, 2019
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      Address: Cg road, Ahmedabad, Ahmedabad, Gujarat, 91

      " I purchesed Healer s product from liberty show room at cg road, Ahmedabad on 25 th july, 2019.
      Afterthat i got msg on 30 th july, 2019 as follows
      "hey V got a surprise for u, Fill in your details in order to receive this exciting gift from us" this much, not more than that.
      How and where i fill details in order to claim gift, without any link?
      Pl, do the needful action for this.
      Liberty Shoes customer support has been notified about the posted complaint.
      My problem is not solved till date, i complained 9 th august, 2019
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        P
        Palak342
        from Delhi, Delhi
        Jul 26, 2019
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        Address: Liberty shoes showroom, opposite ganesh complex, chetakpuri chauraha, Gwalior, Madhya Pradesh, Gwalior, Madhya Pradesh

        I want to complain about the shoes i bought from the liberty showroom, opposite ganesh complex, lashkar, gwalior, madhya pradesh. For reference vide bill no.[protected] dated 2019/01/20 with the customer name - deepak. The model no. Of the shoes is gi-yhl010 of the brand leap7x. The threads you put on the shoes come out in every 1-2 weeks and i have to send it for repair again and again. The look of the shoes has turned bad because of the gum used while repairing. I want you to either replace or refund or i'll take strict action against the company.
        Hoping you would reply soon.
        Liberty Shoes customer support has been notified about the posted complaint.
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          K
          kavitaarora652
          from Delhi, Delhi
          Jul 24, 2019
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          Address: House no 652, Sector 5, gurugram, Gurgaon, Haryana, 122001

          I kavita arora (Advocate) purchased one shoes for my son on 2-june-2019 from r s retails, sco no-9, new colony mor opposite icici bank gurugram haryana 122001.
          Hsn code -640219
          Material code[protected]
          Article no - brook-2
          Brand - force 1c
          Colour - black
          Size -42
          Qty -1
          Amount -1, 499.00

          Within few days o[censored]sage of shoes the front white walls of the shoes started cracking. The pasting of the front rubber also came out. I purchase the shoes from liberty thinking that it is a good brand and the shows will do good, but i am highly disappointed from liberty of providing me the low quality product.
          I want my shoes to be replaced immediately free of cost, other wise i will be forced to take strong action against liberty company.
          Kavita arora (Advocate)
          [protected]
          [protected]@gmail.com
          +4 photos
          Liberty Shoes customer support has been notified about the posted complaint.
          I have received a shoes of one leg both are of left leg only please arrange for return delivery boy or ela please refund me the amount paod to the delivery boy
          Invoice number [protected]

          damage shoes - Comment #3504165 - Image #0
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            J
            Jugalkishorep
            from Mumbai, Maharashtra
            Jul 20, 2019
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            Address: gomti nagar, Lucknow, Uttar Pradesh, 226010

            I paid amount twice as they said first transaction not credit in there account. So i keep in mind of employee, i made payment again in thought of that amount will return in my account automatically. As it credited in my account i request him to return my amount but simply they are passing the ball and stating that we have raised complain in bank and all that but no proper response is coming.
            I bought the shoes of amount r's 3198 on 15june but the case is still pending.
            I bought shoes from gomti nagar liberty showroom (Ragunath).
            Please do needful as i already waste my lots of energy in this.

            If need more details pls call me at [protected]
            My name is jugal kishore patel.

            Regards,
            Jugal patel
            Liberty Shoes customer support has been notified about the posted complaint.
            I get this much msg without link yo fill details in it to claim gift
            " I purchesed Healer s product from liberty show room at cg road
            "hey V got a surprise for u, Fill in your details in order to receive this exciting gift from us"
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              S
              Shiwani128
              from Mumbai, Maharashtra
              Jul 16, 2019
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              Address: Shivani Goyal, C-207 pramukh garden, opposite Yogihospitsl Silvassa DNH contact no. 9712592644, 396230

              Tiday i purchased liberty shoe which is not fitting to my foot, hence i want to return 3 number shoes and want 4 number shoes on place of it. The size available on chart and the shoe size does not match as such the shoe doesn't fit me. And i want a replacement with 4 number shoe.
              Ready if some additional charges are associated with it.
              I had paid all money for shoes and now it is of no use for me hence i request that it will be good if a get my 3 number shoes with 4 number shoes
              Liberty Shoes customer support has been notified about the posted complaint.
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                A
                Arun Dhanani
                from Mumbai, Maharashtra
                Jun 30, 2019
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                Address: Arun s% MAHINDER bill Dhanani po Lakhmari DIST kurukshetra pin 136156 fone number 9991282002, Kurukshetra, Haryana, 7

                लिबर्टी shose का शॉल बिल्कुल खराब है shos बिल्कुल new है plz shose ko change kr do eska shole automatic kharb ho raha hai kya ye automatic rakha rakha khrab ho jato hai muge changing cheya shose. Ek saal me hi sool toot kr gir rha h ap ko es par dhayan dena chahiye uper se shows new h pr sool ek dam bekar quality ka h liberty ek achi company h please es chij par focus kijiye
                +1 photos
                +1 videos
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                  S
                  shailish sharma
                  from Chandauli, Uttar Pradesh
                  Jun 27, 2019
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                  Address: Bhart shoe.co, Station raod moradabad, Moradabad, Uttar Pradesh, 244001
                  Website: [email protected]

                  Dear sir,

                  Please note that I have bought liberty slipper from liberty showrom in moradabad on dated 2nd june 2019
                  BHARAT SHOE CO.
                  station road, moradabad state uttar pradesh/state code 09
                  After 2 week thread of the sole is comming out. I was said to shopkeeper for change the slipper and said to liberty for change the slipper but shop keeper was said that we will repair slippers then he repaired slipper with black thread but on my slipper brown thread is used.
                  Now again thread problem have occurred, so please give me new slippers in other design or refund our money.
                  Please check and confirm according
                  +1 photos
                  Liberty Shoes customer support has been notified about the posted complaint.
                  Liberty men's shoes.Shoes sole colour disappear.Front side shoes cloth damaged.
                  Date of purchase is 05/06/2019
                  From : Vadodara.
                  Purchase worth value : RS. 3000.
                  Quantity is 1
                  I try to contact customer care number but not connected at all.

                  thread is coming out - Comment #3495803 - Image #0
                  thread is coming out - Comment #3495803 - Image #1
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                    A
                    Adityavikram khemka
                    from Mumbai, Maharashtra
                    Jun 25, 2019
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                    Address: Shop no.5 ground floor,jhv mall,cantonment, Varanasi, Uttar Pradesh, 221005

                    I have bought a sandel from the store and i was asked to pay extra rupee 10 for the carry bag and when i refused to pay for the same then the shopkeeper has added my balance returning amount in the bill as carry bag charges and denied me of carry bag also. Please look into such fraud practices as soon as possible. I am attaching copy of my bill along with product price and detail tag. Thank you..
                    +1 photos
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                      S
                      sameer29
                      from Ludhiana, Punjab
                      Jun 23, 2019
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                      Dear sir,
                      I have purchased an article m1 07 black ballerina size 34 on 26.5.19. From liberty sector 22 chandigarh exclusive store.
                      Not even a month has passed its sole got damaged and has come out. Even the threads of the material is coming out. My daughter has worn this only for few times but its condition is like that she has been wearing this for ages. I have bought this from liberty thinking it buying from reputed brand. I am attaching pics of the ballerina. Kindly provide me replacement with the new pair.
                      +3 photos
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                        A
                        ashley16
                        from Lucknow, Uttar Pradesh
                        Jun 21, 2019
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                        Address: 4/153, Vishal Khand 4, Gomti Nagar.LUCKNOW,Uttar Pradesh, Lucknow, Uttar Pradesh, 226010

                        I bought a Pair of Coolers from your Patrakarpuram Lucknow outlet.
                        Receipt number 1827 Dt 20 June 2019.
                        There was a problem & next morning i returned and instead bought Coolers Cat E278-01. They charged Rs 300/- extra for which they gave a receipt but no bill. The Box of Coolers shows date of Manufacture as April 2017.
                        I find this suspicious.Pl reply as to my misgivings as I am a very old customer.
                        In short
                        1.Issue new bill
                        2.is it normal for Slip on Coolers to be 2 years 2 Months Old
                        Liberty Shoes customer support has been notified about the posted complaint.
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                          S
                          Sharma_1983
                          from New Delhi, Delhi
                          Jun 11, 2019
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                          Address: New Delhi, Delhi, 110086

                          Within a month the slippers broken and the Colorado also fades.It seems it's duplicate, don't expect such things from a big brand like Liberty, I bought from shoe room sector 7 Rohini Delhi in 3000.But the quality comes out to be really low.I personally will not suggest Liberty in future to some body and will not go for it.

                          Kindly resolve the issue
                          Liberty Shoes customer support has been notified about the posted complaint.
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                            Dicky Singh
                            from Phagwara, Punjab
                            May 26, 2019
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                            Address: Ludhiana, Punjab

                            A very stylish and comfortable sandal but unfortunately the left piece outer front part broke and withered away in just 6 months.
                            Details:
                            In the design the pvc sole has been stitched to the upper.
                            As the stitching makes holes in the pvc, it got broken from the left front where the foot curves while walking.
                            So the entire side opened up the stitching with a gaping big hole!!
                            I have taken photographs and can send it on email or whatsapp!
                            Please resolve the issue!
                            Regards
                            Teg bahadur singh
                            +4 photos
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                              Pran Bajaj
                              from Nellore, Andhra Pradesh
                              May 26, 2019
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                              Purchased said shoes on 05.03.2019 from Liberty C.R. Park and started to use after 2 months and within one month of its use the paste became ineffective making the shoes shabby and sole delinked from the upper on front side. Purchasing such a costly shoes from reputed company feel me that I have been cheated. Please refund my purchase money of Rs.2, 500/-.
                              Liberty Shoes customer support has been notified about the posted complaint.
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                                Kavyy Mehta
                                from Mohali, Punjab
                                Apr 17, 2019
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                                Address: market malwa road Firozpur, 152002

                                I have complaint regarding the manufacturing defect of shoes at the showroom on the same day i have purchased them and they said that they will order the same pair from company and will exchange them within a day or two but it has been 12 days since i am waiting to exchange my shoes. I have not even removed the tag of my shoes. I can't wait this long time for a pair of shoes. Kindly help me with this. Now i want to return these shoes and get my money back. I am not satisfied with their customer service at all.
                                Liberty Shoes customer support has been notified about the posted complaint.
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                                  M
                                  mathapati
                                  from Pune, Maharashtra
                                  Apr 17, 2019
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                                  I am requesting for return of shoes which is purchased from online liberty, requesting return, but not responding
                                  I am requesting for return of shoes which is purchased from online liberty, requesting return, but not responding
                                  I am requesting for return of shoes which is purchased from online liberty, requesting return, but not responding.
                                  Regards
                                  Shambu
                                  +1 photos
                                  Liberty Shoes customer support has been notified about the posted complaint.
                                  I purchased liberty fortune model A8-01 44size black shoes at liberty exclusive show room shoe empire, station road Hubli on 19/04/19. With in 15 days the sole is opened due to gum problem and the owner of the shop replaced it with in couple of days. But the new shoes also have the same problem within 10 days.

                                  liberty online shoes - Comment #3459639 - Image #0
                                  liberty online shoes - Comment #3459639 - Image #1
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                                    S
                                    sanjiv bhargav
                                    from Delhi, Delhi
                                    Mar 30, 2019
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                                    Address: Subash nagar New Delhi, New Delhi, Delhi, 110016

                                    I heard about liberty shoes from one of mine friend about liberty quality after that i purchased formal shoes from tilak nagar central market, new delhi showroom on 8 march 2019 an amount of 2199 after wear only one day and putted rinkals on shoes its look very ugly. My first experience is very bad

                                    I have visited on showroom and raised the complaint regarding this and they said that they will send the pair in company but after 7-8 days they gave me shoes as it is and said that they can not do anything, even they were doing miss behave with me. And also written on bill.

                                    Now i am thinking about to share my experience on all social media but firstly i want to share with you. I have attached the bill also.
                                    +1 photos
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                                      bhim rao08
                                      Mar 24, 2019
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                                      Address: Jalandhar, Punjab

                                      I bought above article from company mega showroom, 408, lajpat nagar, jalandhar. Phone no.[protected] vide invoice no. 7277 dated 22/03/2019.
                                      I used the above shoes on 23/03/2019 and within one day the shoes got defected. The material (As the salesman told) leather got damaged within one time use.
                                      I approached the showroom with bill and the shoes. They did not give us anything accept one number 2568 from the booklet and asked us to come again after 2-3 days.
                                      I asked showroom manager to give proper return document to prove that i have returned the defective piece of shoes, but they did not give anything accept the number 2568.
                                      Kindly look into the matter and refund my money earliest possible.
                                      Thank you,

                                      Bhim rao,
                                      250, bank enclave, p. O. Model town,
                                      Jalandhar-144003.
                                      Mobile no.- [protected].
                                      Liberty Shoes customer support has been notified about the posted complaint.
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                                        S
                                        Sid008009
                                        Mar 23, 2019
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                                        Address: Lucknow, Uttar Pradesh

                                        The product was bought on 30th jan 2019 from a retail shop "sanya telecome" located in rajajipuram, lucknow. The napier (Sleeper) broke down within one month on 26th feb 2019. When it was taken to the retailer for repair/replacement on 12-3-19 he denied any service claiming that there is no warranty for the product.
                                        Even the behavior which he exhibited was very rude.
                                        Please look into the matter and provide a solution as soon as possible.
                                        The other details are
                                        Shop name - "sanya telecome"
                                        Address - e-1772, shop no 1, rajajipuram, lucknow 226017
                                        Article name-napier
                                        Material code[protected]
                                        Hsn code - 640219
                                        An image of the receipt has also been attached.
                                        +1 photos
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