Attaching the email conversation between me and Klothes Kafe
. I have mailed them multiple times from Dec 18th. On Dec 31st they acknowledged that the product is stuck somewhere and would reach me in 7 days. It didnt reach me and so I mailed them back on Jan 12th, asking them to refund my money. They have stopped replying to my emails. Attaching email conversation.
I have not received my product still. Can you please ask them to cancel it and refund the money to the accound from which I paid.
Order ID: PMISW82594
Date Ordered: 18th Dec 2016 @ 3:04 pm
Payment Method: Online Payment(Online Payment)
On Sat, Dec 31, 2016 at 6:16 PM, KLOTHESKAFE Team wrote:
Greetings from Klothes Kafe
We have seen your order is still pending and not yet delivered by some reason,
We will send you upto 100% cash back coupons along with it for future purchases.
Thanks for your patience, it will be delivered within next 7 working days.
Wish you a Happy New Year.
Klothes Kafe customer support has been notified about the posted complaint.