[Resolved] Liberty Shoes — faulty cheap quality product - you need to replace it
no 32,5th Main, Bangalore, India
GiGiridar Karanth on Aug 2, 2019
On 2-3-2019, with great enthusiasm i bought liberty shoes from your showroom in rbi layout, jp nagar 7th phase.
Within one month of very smooth and soft using, both pullers at the back was cut.. But i kept quite.. Next month there was damage on front surface.. I kept quite.. Within 3 months of normal use, when i was just trying to tie the knot, the side rubber was cut... The side rubber is very very thin and is of very bad quality.. I requested your showroom people at rbi but they dint help me in anyways.. They kept my shoes for 50 days and just returned it with some stitch and applying ordinary glue.. They dint help me in anyways
Since the entire quality of shoes is very bad and i still believe in brand liberty, please take back this shoes and replace it, as the quality of shoes is substandard for rs.2999/-
Please note, warranty limitation of 60 days shall not be applicable when the product is substandard and of bad quality, built with cheap quality rubber and not fit for any purpose, when you are charging rs.2999/-
When the product is bad ad defective and made of cheap items, you need to replace it with the new product as you cannot hide and escape under warranty limitation!!
Expecting positive response as your showroom refused and failed me in every way..
Complaint marked as Resolved Aug 19, 2019
Liberty has agreed to replace the shoes
[Aug 02, 2019] Liberty Shoes customer support has been notified about the posted complaint.
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