LIC Housing Finance Limited — Harassment in not giving the loan account statement & false noting in cibil with due amount

Address:

Kolkata, West Bengal, 700053

Lichfl a/c[protected]New alipore branch, kolkata)

A senior citizen quotes with a heavy heart, requesting kind, urgent intervention of the appropriate authority on:-

1. Me, as the co-applicant with my daughter as the first applicant had availed a hbl (24.50 lacs-emi rs.30099/=) from lichfl alipore branch, kolkata, wb in dec 2013. Since the very start of the loan total non co-operation, harassment continued by most of the officials posted time to time. They never send annual statement/ interest certificates, even after calls/ mails etc from our side. Latest instance, my mail dated 27/03/2017 is yet to be responded after expiry of 76 days!

2. Though, beyond all hardships after retiring from service, also before retirement, i had never never never failed to have funds in my sbi account, ensuring clearance of emis on the due dates (06th for us). Shockingly, every time i visited the alipore office, officials behaved ill with me with rough tones telling "return/ non-payment of one emi. But, when asked by me for evidences on this, they were always unable produce any documentary proof. Suddenly, a few day back, while trying to check cibil, it was a shock for us to see a noting of an overdue of the emi amount + some charges thereat.

We request for proper investigation & action thereof at an early date.
Dipankar choudhury
[protected]
[protected]