LIC Housing Finance Ltd — lic housing finance ltd house loan covid-19 emi relief amount considered to be default and denial student loan of my daughter

Address:171, sector-c, shrinath puram
Website:www.lichousing.com/emi_relief.php

I om prakash swarnkar, applied for “relief - covid 19” for reschedulement of pre emi / emi taken fromlic housing finance ltd, kota, rajasthan on there website.
Before 2 months, i applied for my daughter's education loan in sbi bank, kota, rajasthan and there i came to know that my cibil score has been reduced due to the non-payment of my emi which was relieved under the scheme and the entire emi amount of 4 months has been considered as default amount and that affected my cibil score.

I visited the branch and now they are aking me to pay the entire amount of the moratorium period that is the default amount which is not possible in covid-19 situation. Also, this is not as per rbi guidelines. Why banks and lic housing finance are not following the norms.

Kindly look into the matter and do the needful.

Thanks & regards
Om prakash swarnkar
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Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Jul 09, 2020
Updated by 19ric
The “Relief - COVID 19” for the Reschedulement of Pre EMI / EMI was provided by the government and that amount which is not paid in this moratorium period should not be considered as due or default amount and should not have affected my credit score.

Low credit score which I'm not liable for is a mistake of LIC housing finance limited for not considering the moratorium period rescheduling of the payment. Asking for money in this situation is very unprofessional. Also, I'm unable to pay so and I opted for this, of which I have proof.

Not accepting the education loan application of my daughter because of my low credit score is affecting her future which is unacceptable. How will I manage her fees now?
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