Life Insurance Corporation of India [LIC] Complaints & Reviews

I am continuously trying to login the customer portal of lic india. But every-time i am getting same message since few months that "your policy were not migrated due to data/technical issues. Request to please contact [protected]@licindia.com" (See attached photo). But fact is that i am never getting any revert from this mail id even after my 4 to 5 emails. Even my parent (Bo_205) branch is not supporting me on this issue.

I am afraid now, there could be a chance this so called lic india will tell me that i am not even a policy holder even after paying lacks of rs, since 10yrs.

Hope, i would get any support after writing over here.

As i was trying to register my account online through my lic account number it is showing me the detail that you have entered is wrong.
The provided account number of mine is [protected].
I need to track my account details because i am facing many problems regarding that.
Since i am a government employee i need my account details for various purposes.
I have also attached the screenshot which contains the problem that i am facing of.
Kindly rectify this issue as soon as possible.
Thanking you,

I am trying to pay my lic policy premium through lic site for last 4-5 days but i am unable to pay. The site is 3rd class which take hours to log in and then there is message time out and it logs out. Nothing happens on clicking on any link. And then they are very quick to charge intterest on late payment even if it is due to problem in their site. Worst service by lic.

Dear sir,
My annuity no 061m[protected].
I have submitted the life certificate to the bengaluru pension & group insurance department at the jc road, by speed post on the 08.11.2017, along with the copy of asea brown boveri master policy no 550715. So far i have not yet received the payment in my savings account.
Request mr. Narasimhalu to check.
Regards
T v kalahasthy
Mobile[protected]
Mail - [protected]@gmail.com

I have paid my due premium against policy no.[protected] today - 4th december 2017 through online netbanking. Money has been deducted from my account, but have not received e-receipt through email or not update at my eservice account.

Please help me to check and confirm the payment status for policy no.[protected] and send me the e-receipt for the same.

After the recent change on lic portal, my gender is updated as male instead of female, due to which i am unable to add my other policies due to gender mismatch - i have already got a letter from lic that gender change is rectified on my main policy, but seems like the portal is not updated - how do i resolve this? It's pending since october month.

Please assist
Preeti manjrekar

For the last more than 8 years, i have been using your customer portal for my premium payments. Unfortunately for the last few months i have not been able to do so due to some website related problems. Your website is advising to use chrome browser version 44 or above. I am using chrome browser version 67 which is the latest, but your website is not uploading any page. My son who is an it specialist is also facing exactly the same problem in bangalore.

I also tried by downloading the app licmobile in my android smart phone and tried to login from 9a. M in the morning to 9 p. M.in the evening using 4g broadband for data transfer. But the response from your website has become so slow, i have not been able to complete any online payment.

I am a senior citizen and now i have to stand in queue for making the premium payment.
I sincerely hope that you are able to fix the problem and senior citizens like me are able to make the premium payment through your online portal.

Also i would like to know the procedures for enrolling my single premium varistha pension bima yojana policy to my existing customer login account and to link my aadhar no. Online to my existing policies.

I shall be very grateful for your prompt response.

Your sincerely,
Abir kumar bhattacharyya

Can some one kindly guide me on online premium payment for my two policies. I have earlier payed payment through net-banking but this time i am unable to pay the premium and the below message is popped and how many times i try using different browsers same message is flashed.

Attached is the error message.

Can any representative explain me why is this so?

Sir,
Maine lic renewal payment kiya tha 08/11/2017 lekin payment hua nehi aur mera wallet se paise debit hua maine 11/11/17 is tarik ko refund ke liye complain kiya tha mera ticket id[protected] mera vle name-rajdip mondal, vle id[protected] transaction no-[protected] transaction date-08/11/17 amount -7153 please sir mera paise refund karke help ki jiye

Dear sir,

I am unable to access customer portal of lic to view policy, online payment, etc even after having browser of higher version. So kindly let me know the problem and correct website url. Before it was not having any problem but after updating to new portal its having problem of login and not opening cutsomer login web page. So kindly rectify the problem...

Dear sir, i had paid the premium through on line by two times. Details are given below:

Policy details are given below:

Policy #[protected] amt rs.6052.00


Please sir i request you why check online premium not received. I hope you are resolved my problem.
My policy number is[protected] amt rs.6052.00 date 29/11/2017.
And second time date on 01/12/2017

Dear sir/madam
I, k. Narasihudu cm (Club member) agent of lic of india with agency code 05119656. Licence number 2208171
Connected to kurnool branch. I forgotten my agent portal id and password. Please send new portal id and password to my e mail id: [protected]@gamil.com. Please do needful.
Sir it is my first problem in lic portal if you please excuse me sir and consider the above matter that i have forgotten my user...

Each time when i use the lic website it takes very long time to get to the login page. Many times its site is down. Even if luckily i get to login into the page all the other activities inside the page takes long time to access.
Also the new login page they have launched is very slow and non responsive.
New login credentials are not accepted and says incorrect policy details.
Very worst site quality and speed... Disappointing and frustrating experience from such a giant organization. At least should have invested in their own site for the betterment.

The offices quality are even worse and the employees are not supportive at all. The tag "government" will also fade in front of lic. Such a lucrative and pathetic approach towards the customers.

I would suggest to please maintain the brand and focus on customer satisfaction else it will not take time to white wash such brand.
In today's competitive world all these things are mandatory and has a great importance.

Thanks

To,
The senior divisional manager
Divisional office
Lici burdwan
Sir,
I, mrinal kanti sarkar s/o ramkanai sarkar & father of purushottam sarkar (P. Sarkar) is bonafied customer of lici. I appeal to you to refund my deposited rs. 41, 888 (Rupees forty one thousand eight hundred eighty eight only) in the name of my son purushottam sarkar (P. Sarkar) in support of my statement written below-
1) one last 18/10/2017 for entering in the "jivon utsarga" policy i deposited rs. 41, 888 (Rupees forty one thousand eight hundred eighty eight only) in case counter of the lici, rampurhat branch, birbhum, along with from & other documents. Its boc no - 09871 received dated 18/10/2017.
2) on the next day 19/10/2017 i handed over my son, purushottam sarkar's school certificates, the proposal deposit receipt lic & the photo copies of essential documents to agents (Agents code no-0123946b).
3) the agents agreed to diposit the documents & give me the final original receipt within 2/3 days. But after some days in wonted the original receipt instead he misbehaved with me & did not handover it to me.
4) after ten or twelve days i went to the lic office rampurhat branch and come to know that no policy given on the proposal deposits receipt rs.41, 888. I requested the agent to submit the documents and come to know the bad mentality of the agent.
5) under this conditions i apealed the manager of lici, rampurhat branch along with the documents to return the money due to my daughters marriages.
6) when agent come to know this he consulted with the manager and redeposited the money through neft from kanara bank rampurhat on 16/11/2017 in lici, bearing boc no 09871.in the situation manager wanted the original proposal receipt from me. My question is how an agent an a branch manager can play at ducks and drakes with a consumer. The matter is brought to you for verification and supervision. I beg you to return my money which will be benefitial to my daughter's marriage. Thanking you and waiting for yours kind consideration and information.

Dated - 01/12/2017 mrinal kanti sarkar
Enclosed. Photo copies

This is regarding complain about my ulip policy no.[protected]
Total units allotted - 5137.037nos
Present nav - 20.60 as on 13.11.17
Lic is replying that you have not paid last two instalments, therefore they settle the claim as per nav during 2009
Grievance no allotted to me -[protected]/13.11.17
Initial amount invested on 23.08.17 rs.60000/-
Amount refunded rs.64567/- on 13.11.17
Neither the lic agent nor the lic have intimated me about the lapse policy and its status since 2009, in my opinion if the policy was mature on 2009, then on what rate of interest they have settle my claim for 8 years, as a normal customer i should be paid @ current nav. All these already intimated to zonal office /customer care of lic, but no response is not there

Hello Team,

I have opend one policy[protected]last year that is for 16 years .That time agent didnt mentioned if you close this policy at any time then you will not get anything in return.

Normally in everyone case we are sure about LIC that will get the amount atleast which we have invested.but here condition is totally different .I have invested 80k now they are saying if you closed this policy you will not get anything and if you continue for 3 years then you will get 30% of amount which is very disappointed.

I am totally not happy with policy .Due to some personal emergency issue I am not able to continue.Please Advice .

With reference to the policy no.[protected] with your branch.
I would like to bring your kind notice that, i payed the premium rs. 13, 128.00 for the above policy on[protected] through jeevan jyothi - lic office yadgir, receipt no. 0708802 by cash.
With hdfc net banking automatically same premium rs. 13, 128.00 payed again on[protected], tran/ref. No j[protected].
Requesting to refund the amount to my hdfc bank a/c no. [protected], ifcs code hdfc0002992, as it payed twice.

My self vikas yashwant mhatre. I paid premiun through net banking idbi bank. My policy no is[protected] in the name of vikas mhatre age 31 policy name. New jeevan nidhi. Amount of rs. 4372 (Excluding tax) on dated 16/11/2017. Please do early as possible.
Please send me online receipt to my e mail
[protected]@gmail.com

P
Thanking you

Yours faithfully

Vikas mhatre

Sir, ihave paid lic premium for policy no[protected] dated[protected], rs. 50000/- through payment id jsbi [protected] online at WWW.Licindia.com, but i do not recived any reciept till date and time. Rs 50000/- debited from my account on same time. Pl do the needful.
Email id - [protected]@gmail.com

.   replace all

Dear sir,
Ref: annuity no. 071m[protected]

The annuity amount of rs 1931.00 was being remitted to my indian overseas bank t. Nagar, chennai's sb/a/c. No. [protected]. But to my dismay i notice that the remittance has been stopped since april 2017. Please see that it is remitted since as a retired person i am dependent on it.

If there is and action required from side please let me know so that i can initiate action to that effect.

Thank you and hope my problem is resolved fast.

Thank you,
With regards,

R. Chandrasekharan.