When I went to their Madhapur Consultancy, they made me wait for 40 minutes because they were busy with other clients. It was a disaster waiting for them, but they thoroughly explained the procedure to me. Though my process went smoothly, they were quite slow in responding to my calls and emails. At one point, I considered quitting, but they assured me that I would be finished shortly. I would strongly advise them to respond to calls immediately and to hire more employees to handle those who come to their consultation.
Aug 16, 2022
Complaint marked as Resolved I got a call from prominent support team, who informed me that i will never face such issues in future, I did absorb it for a month and now i believe they are good at customer handling and customer service satisfaction. Hope my visa process will get completed soon and i will update information related to it over here in future.
Prominent Overseas customer support has been notified about the posted complaint.