Life Insurance Corporation of India [LIC] Complaints & Reviews

Hi team,

I registered my lic policy account[protected] https://ebiz.licindia.in/D2CPM/#Register and registeration was successful, next step if i try enrolled my policy under "https://customer.onlinelic.in/LIC_Corporate.html" for cognizant, it shows error that i m not a registered user

"it seems that you have not yet registered yourself in our customer portal.
Kindly click here www.licindia.in to create portal-id."

What to do to enroll my policy

Recently lic site has been migrated, in new version after login, it is showing my gender as male and name with mr.

When i logged in lic new website ebiz. Licindia.in, if i am adding policy i can't to add it because my profile gender is mentioned as male.

I tried updating profile from portal but it seems gender dropdown is disabled.
Site is not allowing me to add any new policy due to gender mismatch.

Please let me know how can i update these details.

I am registered customer of lic, and was paying my multiple policy premiums through the portal. Recently they upgraded to new portal. Today when i tried to login it says there is no user id registered in the portal. I tried through forget password option also but in vain.

When tried to pay directly without going to "registered user" again telling that policy and other details not matching.

Dear sir / madam
I am lic customer and i forgot my username and password of my liv account.
Request you to please share my payment receipt of this year 2017 as i am unable to operate my lic account. This is required on urgent basis for my tax declaration. Below are the details.
Thanks in advance

Policy no[protected]
Email is - prachisk.[protected]@gmail.com

Dear sir/madam,

Name:- pradeep kumar m r
Policy number:[protected]

I would like to add/view and pay premium through online for all my policies. I am trying to login with my user id and old password, lic portal does not allow me to login and saying user id or password is incorrect. I tried to reset my passport using forgot password but i am not receiving otp to my registered mobile or registered email address. Please help me to reset my password.

Regards,
Pradeep.
M:- +[protected]

I am srimanta mandal. I paid my half yearly lic premium of rs.13741.00 (Premium amount 12927.00+ gst+ late fine) on 30/12/2017 through online application. My policy number is[protected]. But still i have not gotten my receipt or any confirmation message. The abovesaid amount has been deducted from my account. So i am seeking your sincere attention into this matter.

I have paid my lic premium online rs.12478.00 but i could not get the receipt from your side.
Date of payment[protected]hrs by using state bank internet banking via builddesk payment gateway. Transaction ref no igacqszum0 for rs.12478.0 on 03-jan-18 18:00
Policy number[protected]
Please send the receipt for the premium amount at my emali-id rajusingh. [protected]@gmail.com
Please confirm and reply.

After completion of 2 yrs fixed rate interest in aug. 2017, lic hfl barasat, kolkata charging me 9% (Floating) from last 3 months though lic hfl offers home loan interest between 8.35% to 8.80%. Does not reduce below 9% after filling roi to current rate & a cheque for 1180/-on september, 2017 for existing customers. Area manager lic hfl barasat, kolkata replied it is one time change. It doesn, t reduce for existing customers & offer lower rate for new customers.
Sir, my plan term is 21 yrs, first 2 yrs is fixed 9.60% & later it will be floating interest. I have taken a home loan of 11 lakhs on september, 2015.
Please help.

My user id is venkideswaran. I am able to login to the new server. Enrolled policies are listed there. When i go for premium payment option nothing gets selected i could not find a help line to login to old portal also, which was previously available. For the past many years i am using the e services for premium payment. I suggest that an option to login to old portal shall be given in the home screen.
Please help
Venkideswaran

I am not in a position to continue my above policy please let me know the details of formalities to be completed for taking surrender value of my policy no.[protected] immediately.
Send me blank format/ documents along with your guidelines for the payment of premature or the said policy.
I written a mail many times for branch mail id in this matter but no response from your end. Can i know what is the reason for avoid my mail and me.
Your sincerely
Deepak mittal
Mob.[protected]/[protected]
Old address: s-17, sharma colony, budh vihar phase-2, delhi-110086
New address: t-1106, mangol puri delhi-110083, near babita dairy
Mail at: mittal. [protected]@gmail.com

Im unable to login into my lic account through the new portal. The new portal says you can use old login details for first time login but upon logging in, the message returned is 'no user registered'.

This is very inconvenient s im unable to pay my premium as well as link my aadhar card. Im abroad and i get no responses from [protected]@licindia.com

Hello sir/madam,

I have paid my lic doubled in my last two billing cycle, under the policy number[protected] in both card and cash.

One at rs.4083 in the month of april 20th 2017 & the other at 4th of november for rs.4116.02 paid from my hdfc credit card account.

I have already paid through cash for the above payments in cash before the bank charged from my credit card in the aforesaid days.

So please request lic to goahead and process the refund of the two charges taken away from my hdfc credit card.

Thank you,
Vignesh
[protected]/[protected]

I have paid the premium amount of rs. 25953 for my jeevan anand policy no.[protected] on sat[protected] from my debit card to axis bank account of lic. However premium paid reciept is not generated though the transaction went through and i have the customer copy of the transaction. The collection agent is absolutely useless as she doesn't know any thing on what course of action is to be taken and is misguiding me and giving false information

Hello sir,
Dis is mohammed sultan ahmed
S/o khaliq ahmed (Chand pasha)
I'm from kodmiyal mandal jagitiyal dist. Telangana
Sir as my father got expired on 15 of may 2015
After few days i came to know about as my dad was having a 3 policies
Of which one policy i got the amount with in few days
But for the hell the remaining 2 policies
I he frequently visited the jagitiyal office and also karimnagar main office
Just the hell they keep on bluffing me that it take just few more days
I don't know why hey behave so friendly while applying for the policy at initial then after that they way these people approach so disgusting.
Sir, i request you to look over my dad's 2 policies
[protected]
[protected]

I have user ID and forgotten password .i tried with user ID and click forgot fpassword button they told OTP sent to your mail or mobile number but idont get OTP eventhough i tried so many times.I AM AN LIC CUSTOMER and i am having three lic policies and i want to pay the prmium through the net banking but i forgot the password.please kindly solve my problem

I am registered customer of lic, and was paying my multiple policy premiums through the portal. Recently they upgraded to new portal. Today when i tried to login it says there is no user id registered in the portal. I tried through forget password option also but in vain.

When tried to pay directly without going to "registered user" again telling that policy and other details not matching.

What for these people are for? Nowadays every body is paying online. It is a shame on lic for not making their online portal customer friendly. They are making the online payment cumbersome. They are linking every thing to the payments page (Policy no, date of birth, mobile no etc) and if anything mismatches payment cannot be done.

Why they want to verify all data, afterall they want money for the policy number, that is the only key data required. Let them check other private companies online premium collection

I had registered my lic policies with official lic customer portal.
Since last 6 months, neither the portal is functioning nor the official lic app on my android.
Govt. Is going gaga about digital india, but, lo, the largest insurer in the country is lying defunct, digitally.
I am unable to make online payment, as the portal has gone array. When tried to re register, it said "the user already exists."
Pathetic, and no one is responding.
Worst ever web management. Needs immediate makeover

I am lic customer registered on old portal. Earliar in my log in my personal policies and my group pension plan was visible. At new portal my group pension plan is not visible. If i want to add new policy, it is not possible becasue group pension policy is having alpha numeric characters and portal is accepting only numeric characters. And there is no option to register group pension policies

When i am trying to login with userid swadhinmade4u, not able to login with this given userid, it's giving me the error as userid does not exist.

As i was able to login with old portal always but i don't see this option available.

While i am trying to login with new portal then i couldn't able to login.

Could you please check the issue asap so that i can pay my premium.

My policy no[protected] has been deposited to khandwala chheharta amritsar branch of lic on dated 18 december 2017. As i have given my bank details.
But amount not credited to my account so for as i need money urgent being cancer patient.
Kindly take stern action against this harrassment and my delayed treatment due to scarcity of funds as my full hope was on my this lic matured amount for my treatment