Dear sir,
I got a later on home address last week referencing to policy number:[protected]. Saying i have not submitted the
Premium. I asked to branch office arrah, but they took details but not helped me till date.
As per my knowledge, i have not opted any lic plan in past.
Once i got discussed with lic agent in 2015 regarding lic plan "jeevan anand". But i said to him, i am
Interested but my financial condition is not okay this time, i will take plan later and also said i
Will submit kyc at that time via email as well as will transfer the premium amount.
He was asking the details to fill the form i said i will share at that time when i will take the plan.
He said no issue, you can give details now and you take plan later.
He asked me details to fill the form and also to sign the same application from.
Now i got the later. Here as i can check some different plan: 822: lic’s anmol jeevan.
Now, i have below points could you please answer:
1) i have not signed any application later for mentioned plan 822.
2) i have not given any kyc document.
3) i have not submitted any photograph as per my knowledge
4) i have not paid any premium.
So, my concern is how anyone (Agent) can open lic on behalf of a person without above mentioned
Details.
My complaint:
1) misusing of my details.
2) how agent made my kyc.
3) why he opted plan 822? "where death benefit will be claimed". Is there any conspiracy?
Thanks,
Dileep kumar
[protected]
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Sep 25, 2017
Updated by dileepkumar.ranchi I got a call from LIC and they said agent can open a policy on behalf of the customer. if they know the customer.
They explained me the meaning of KYC(KNOW YOUR CUSTOMER) and agent know you.
Also, he said you want to continue or not the same policy. As this policy is really good for you.
I replied I am not interested you can close. I have not paid any premium as well but my data is used wrongly.
But he said data is not used wrongly.
The conclusion of call:
1) They will close the policy:[protected].
email id : [protected]@gmail.com
contact no: [protected]
KINDLY UPDATE EMAIL ID