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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: May 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 110

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V
venkat018
Sep 14, 2017
Resolved
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Resolved

Address: Prakasam, Andhra Pradesh

I had registered bill pay in hdfc bank, rs 82779 was first cut on[protected] from the credit card and again rs 82779 was cut from the debit card in the account, so plz refund the credit card amount. I had given standing instruction to pay the premium one time only why two times money was deducted? Plz check the account and refund the money in the credit card asap

Cutomer id #35900836

Hdfc bank
Aug 7, 2021
Complaint marked as Resolved 
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Dear Customer,

I request you to share your complete issue, card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance.
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    Kapil Kishore Verma
    from Muzaffarnagar, Uttar Pradesh
    Sep 13, 2017
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    Address: Muzaffarnagar, Uttar Pradesh, 251002

    My elder brother mr. Sandeep mohan verma dies on 17.04.2017 due to high voltage current when he was working at mill. We already submitted all the required documents within time limit and lic settled the first claim in both the policies but now lic is not paying second claim of ascendant death benefit as per policy. We many times call to agent and in last he says that go to branch office of lic and meet manager when we meet lic claim settlement manager mrs. Reenu garg she is asking for certifying all the documents again from police station and asking for a document from civil court justify the death called fr/cs report and using the word prescribed fee for this work. Branch manager is also helping her for this work
    Now my question is that-
    1. When i already sublimated documents why she is asking for submitting again.
    2. Branch manager is asking for certifying the documents from police station.
    3. Not providing the copy of norms to satisfy his requirements of certifying documents.
    4. What is the definition of prescribed fee for this work?
    5. Is police station and court having no work to do else certifying the documents required by lic?
    6. Is customer is duly bound to provide the documents and verify pm/fir/fr/cs copy from police station and court again for death claim and submit to lic second time.
    7. What is the responsibility of lic regarding claim. Is lic has no power to verify the documents on its own.

    Applicant
    Kapil kishore verma
    111 laddha wala
    Muzaffarnagar
    Mob no. +91 [protected]
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      psbisht
      from Murwara, Madhya Pradesh
      Sep 13, 2017
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      Dear sir,
      I am holding a policy "jeevan prakash" bearing no[protected] wef 25/10/12 with annual premium of rs 62535/- through dsop fund. Now i am (Lt col ps bisht) retired from army wef 01 mar 2017 and wish to send my original policy to the following add :
      Lt col ps bisht (Retd)
      253/a "sumeru hills"
      Bercha road kelod
      Mhow, indore (Mp)
      Pin 453441
      Request do the needful at the earliest to enable me to pay next premium which is due in oct 17.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        M
        MADHAVA RAO MARRI
        from Adoni, Andhra Pradesh
        Sep 13, 2017
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        Address: Visakhapatnam, Andhra Pradesh, 530026

        Dear sir

        I am madhava rao marri, my father has expired in the train while traveling to visakhapatnam from raipur on 9th may 2017, at muribhal station of odisha state. Death declared by chc muribahal. Post mortem done at govt. Hospital titlagarh, odisha.

        I obtained a death certificate from chc muribahal but they issued only one copy and they are telling that they'll issue only one, that's there procedure.

        My father has two policies from lic of india, the policy numbers are as follows
        1.[protected]
        2.[protected]
        My mother was the nominee for above both the policies

        Now the problem is to claim the above policies, the lic of india officers are asking only original copy of death certificate as attachment, but i have only one copy. If i submit that i can't have original for other transactions like bank, legal hire, land registration.

        Now what i have to do, i don't know please help me.
        Thanking you sir,
        Yours truly,
        Madhava rao marri
        S/o joga rao marri
        Mobile no: [protected]
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        I am not able to login to my account I do not remember my username and password.
        PAYMENT ID JIOD[protected]

        LIC Order Number 08512700

        payment Date and Time[protected]:12:54

        payment Through Indian Overseas Bank Debitcad

        Payment amount (Rs.) 6662.00
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          M
          Mohan23r
          from Bengaluru, Karnataka
          Sep 12, 2017
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          Address: 560079
          Website: www.lichousing.com

          Hi, on dated[protected] i have checked my cibil report and found my name as a guarantor for lic hsg loan account no:[protected]. I found my name (Mohan r,) as a guarantor for lic hsg loan account no:[protected] on dated[protected]. This data is not belong to me and i have never sign as a guarantor for any loan account documents and executive told it is only for reference of your friend loan application. Below are the details about the cibil report please re-verify and send the correct information to cibil. Due to these data i am unnecessarily facing issue while applying for any loan.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Sep 08, 2017
          subodh Kumar meena's response
          Online password ID ganret probably
          Sep 08, 2017
          subodh Kumar meena's response
          Online ploce payment process
          Sep 08, 2017
          subodh Kumar meena's response
          My ploce namber[protected]
          Sir I am lic of India customers.sir cred probably me online password and user ID ganret so plz help me
          I have a loan 18 lakhs from 2013 now the roi is 9.65. i have enquired about to advisor he said that 8.35 is for new customers .pl give existing customers to lower roi
          Then prime minister housing loan subsidy is eligible or not pl explain
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            S
            saravananpvm
            from Delhi, Delhi
            Sep 11, 2017
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            Address: 610109

            Lic premium debited form my icici savings account not credited to lic. Kindly making necessary action for this.
            Dare: 10/09/2017
            Bill transaction id:[protected]
            Amount : 2426.00
            Debit bank: icici, a/c holder name : r. Saravanan, a/c number:[protected]
            To be credit : lic, lic policy holder name: r. Nirmala
            Debit information is available but amount not credited and information is also not available. The necessary screen shot attached herewith.
            Thank u
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            I am kumari ragini from chittaranjan, West Bengal.Rs 4832.3 is paid by me on line for premium of policy no[protected] on 06/09/2017but receipt is not generated.This is undesirable, discouraging people who opt for cashless transaction and also defeating the govt.policy of cashless transaction.
            Sir i done online payment in march 2017 for fever of policy no[protected] of 3062rs policy holder name sangram singh but don't got payment receipt on my mail id which us [protected]@gmail.com plz send the reciept
            LIC portal is not working last few days. No action on from LIC side and customer facing huge problem to pay LIC premium through LIC portal,
            Very poor servcie.
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              A
              aamol.sonawale
              from Mumbai, Maharashtra
              Sep 10, 2017
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              Address: Mumbai City, Maharashtra, 400079
              Website: life insurance corporation of india

              Dear sir/madam

              I the undersigned amol sonawale policy hol
              Der[protected] had surrendered the policy on august 21/ 2017 in your office located at ghatkopar east.

              However my policy emi for august 2017 for rs 2042 had been still debited ffrom my state bank of india account number [protected] held in the name of amol sonawale.

              I received my policy surrender amount in my another account [protected] central bank of india on[protected] for rs 102327 however had not received the emi which is debited on aug 2017..

              Hence request to refund my amount of emi 2042 debited on aug 2017 back to me. As i had already surrendered the policy on august 21, 2017 and the emi was debited on 28, august 2017. Which is not fair.

              Please refund as i am in need of money,

              Regards,

              Amol sonawale
              [protected]
              [protected]
              Aamol. [protected]@gmail.com
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Sir,
              my premium amout for lic has been deducted from my salary thro' ECS .i dont know my registered email id and password which is created by my friend. i want to retrieve it.
              Details:
              policy no.[protected]
              premium amount 17466
              payment date 28.8.2017

              please do the needful. my email id is triplestar37.[protected]@gmail.com
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                N
                Nikesh paul
                from Dimapur, Assam
                Sep 9, 2017
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                Sir, i am nikesh paul, i am a teacher in wb but residence of jamtara jharkhand but my policy is opened in wb, when i went to jamtara lic office in deposite counter approx 4 times they refused to take and told that i have to deposit it in asansol in wb because my policy is opened there.
                First time they told link failed twice also but when i saw that they taking premium of other then i told them and he replied that i have to open lic policy in jharkhand not in wb now
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  bulbuldevi7
                  from Churachandpur, Manipur
                  Sep 8, 2017
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                  Address: Munger, Bihar, 811214

                  I would like to know you that my husband was a railway govt. Employee & was having a life insurance policy no.[protected] with sum assured-125000/- & he died.
                  For which i have claimed for death claim amount but lic is making me frustrated & harassed me for the death claim amount.
                  All the documents i have submitted already to lic and also two times enquiry has been also done & told me that this time you will provided the death claim amount soon.
                  Also all the premium installments have been paid and was up-to-date & were accepted by lic.
                  Than why lic is having problem in making me payment.
                  Lic breaks new record 99.92% of death claims settled in[protected] is this statement is true.
                  If lic will not give claims like this way than no body would buy life insurance policies for family protection & dependents security. I would personally tell my children, relatives & society too not buy insurance policies as i suffer lot & not got any payment for death claim yet for my husband's life policy.
                  Also no information or notice regarding the claim has ever made by lic to me.
                  Please provide the death claim amount.

                  With regards,
                  Smt. Bulbul devi
                  W/o late bijay mandal
                  At-nayagaon near kali mandir gali.
                  Post-jamalpur
                  District-munger
                  State-bihar
                  Pin-811214
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Sep 17, 2017
                  Updated by bulbuldevi7
                  I would like to know you that my husband was a railway govt. Employee & was having a life insurance policy no.[protected] with sum assured-125000/- & he died.
                  For which i have claimed for death claim amount but lic is making me frustrated & harassed me for the death claim amount.
                  All the documents i have submitted already to lic and also two times enquiry has been also done & told me that this time you will provided the death claim amount soon.
                  Also all the premium installments have been paid and was up-to-date & were accepted by lic.
                  Than why lic is having problem in making me payment.
                  Lic breaks new record 99.92% of death claims settled in[protected] is this statement is true.
                  If lic will not give claims like this way than no body would buy life insurance policies for family protection & dependents security. I would personally tell my children, relatives & society too not buy insurance policies as i suffer lot & not got any payment for death claim yet for my husband's life policy.
                  Also no information or notice regarding the claim has ever made by lic to me.Also my son several times visited Lic Offices in this regard but no response by Lic
                  Please provide the death claim amount.

                  With regards,
                  Smt. Bulbul devi
                  W/o late bijay mandal
                  At-nayagaon near kali mandir gali.
                  Post-jamalpur
                  District-munger
                  State-bihar
                  Pin-811214
                  Sir,
                  I paid premium through 'sbi online'
                  policy no.[protected] amount 9005 dt 28th aug 2017 through SB I Net banking
                  but i have not received online receipt
                  pl.send me online receipt to my email: [protected]@gmailcom
                  Respected sir,

                  I am a LIC agent I need user id & password login of my portal

                  Brajkishor kushwaha

                  Agency code[protected]
                  D.O. Code- 8641
                  Branch- chhatarpur mp
                  mobile no- [protected]
                  e-mail-hrs. [protected]@gmail.com
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                    V
                    Vijay Bipate
                    from Morjim, Goa
                    Sep 8, 2017
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                    Dear sir
                    I have bought a product of lic before implementation of GST

                    Then why should I give you extra premium with GST
                    सर जो चीज मैने gst से पहले ही खरिदी है
                    ऊन चिजों पर आप gst कैसे लगा शकते हो

                    इस तरह से तो आप 100 साल पहले वाले टॅक्स भी इम्प्लेमेंट करवयोगे
                    इस तरह से तो कस्टमर दूर भागेंगे
                    नई पोलिसी पर GST देना सही है सर
                    लेकीन जो चीज हम पहले ही खारीद चुके है ऊस पर अब GST लगाणा गैर कानूनी है सर

                    Plz सर do
                    something
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      Manikandan Pullangoden
                      from Manjeri, Kerala
                      Sep 8, 2017
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                      Address: Malappuram, Kerala, 676525
                      Website: wwwinsurancebusiness.com

                      Lic of india, still follow& continue lapse policies. People`s money worthy & earn after hard work. So their money much valuable. No one like lose money, even though a lot of problem occurred. Life insurance corporation of india, did not given a single rupee;if premium did not paid at least 3 years. So laps of polices, want to avoid for a better reason. Kindly look into the matter.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        D
                        dileepkumar.ranchi
                        Sep 8, 2017
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                        Dear sir,

                        I got a later on home address last week referencing to policy number:[protected]. Saying i have not submitted the

                        Premium. I asked to branch office arrah, but they took details but not helped me till date.

                        As per my knowledge, i have not opted any lic plan in past.
                        Once i got discussed with lic agent in 2015 regarding lic plan "jeevan anand". But i said to him, i am

                        Interested but my financial condition is not okay this time, i will take plan later and also said i

                        Will submit kyc at that time via email as well as will transfer the premium amount.
                        He was asking the details to fill the form i said i will share at that time when i will take the plan.

                        He said no issue, you can give details now and you take plan later.

                        He asked me details to fill the form and also to sign the same application from.
                        Now i got the later. Here as i can check some different plan: 822: lic’s anmol jeevan.

                        Now, i have below points could you please answer:
                        1) i have not signed any application later for mentioned plan 822.
                        2) i have not given any kyc document.
                        3) i have not submitted any photograph as per my knowledge
                        4) i have not paid any premium.
                        So, my concern is how anyone (Agent) can open lic on behalf of a person without above mentioned

                        Details.
                        My complaint:
                        1) misusing of my details.
                        2) how agent made my kyc.
                        3) why he opted plan 822? "where death benefit will be claimed". Is there any conspiracy?

                        Thanks,
                        Dileep kumar
                        [protected]
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Sep 25, 2017
                        Updated by dileepkumar.ranchi
                        I got a call from LIC and they said agent can open a policy on behalf of the customer. if they know the customer.

                        They explained me the meaning of KYC(KNOW YOUR CUSTOMER) and agent know you.

                        Also, he said you want to continue or not the same policy. As this policy is really good for you.

                        I replied I am not interested you can close. I have not paid any premium as well but my data is used wrongly.
                        But he said data is not used wrongly.

                        The conclusion of call:
                        1) They will close the policy:[protected].
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                          A
                          Anushka bora
                          from Delhi, Delhi
                          Sep 7, 2017
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                          Sir,

                          I am very sorry to write you about the services of lic. Sir, i have purchased
                          A policy from life insurance corporation of india in the year 2015 vide policy no.[protected] on the monthly premium basis. But last two years the premium
                          Paid by me with late payments and interest also paid by me. Sir, what is my fault when i request them to deduct my premium through ecs. I submit
                          The cancelled cheque and nach form also. But all in vain.. Kindly do the needful at the earliest and oblige.

                          Thanking you,

                          Joga singh
                          House no.112
                          Block d-5, sultanpuri,
                          Delhi-110086
                          [protected]
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          My policy no:[protected]
                          email id : [protected]@gmail.com
                          contact no: [protected]

                          KINDLY UPDATE EMAIL ID
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                            M
                            Meeta lee
                            from Mumbai, Maharashtra
                            Sep 6, 2017
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                            Address: 411060
                            Website: LIC

                            I am never able to log in to the lic website for the last few months. Last time also my husband had to go to the branch to submit the payment. Even the app is not working. How does one communicate with them?? For paying premiums and checking the other details of the policy, it is now become very frustrating as the portal does not move to the log in page. I thought the app will help but that also does not move beyond log in.
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              Pravin Bajad
                              from Mumbai, Maharashtra
                              Sep 6, 2017
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                              Address: Thane, Maharashtra, 401107
                              Website: www.licindia.in

                              Hi team,

                              This is pravin parmeshwar bajad. I have a lic policy holder who had requested to surrender the policy on 4th aug.
                              I have submitted all the document at the branch. As per the lic associate i should have received the amount within 8 days but it's been almost a month now and haven't got any updates.

                              My policy no is[protected].
                              Mobile no.-[protected]
                              I have already registered my rbl bank account details for neft and the application to surrender the policy with the required documents.

                              Kindly find the attachment of the acknowledgement and please let me know why it has been delayed.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                mrana14
                                from Gurgaon, Haryana
                                Sep 6, 2017
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                                Address: Gurgaon, Haryana, 122016

                                Last 1 week i am trying to open my lic account to pay premium. I am not able to see login page also.

                                Taking lot of time to load even though page is not loading.

                                Other hand government is saying that we are moving to digital india. This lic look like they are running by previous government, not hearing at all or they want to sold him self.

                                Please do some thing.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  A
                                  Arunkumar Khicha
                                  from Mumbai, Maharashtra
                                  Sep 6, 2017
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                                  Address: 305901

                                  Inspite of paying premium for my above mentioned policy till today my premium of rs 47324 /-is not reflecting, i have made several calls to the concerned branch of beawar but nothing has been done, you are requested to direct the same to concerned beawar branch immediately and solve my problem, and direct them to issue me official stamp receipt for my premium of rs 47324 /-immdtly.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Sep 05, 2017
                                  Updated by Arunkumar Khicha
                                  Inspite of my repeted complaints for not updating my premium for above mentioned policy with beawar branch till today my premium of rs 47324 /-under above mentioned policy is not updated. I had complain to Ajmer office also but no action is taken so far why? You are once again requested to look in to the matter immdtly and do the needful.and instruct your beawar branch to issue me official stamp receipt for my premium of rs 47324 immdtly.
                                  Sep 06, 2017
                                  Updated by Arunkumar Khicha
                                  No action has been taken
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                                    A
                                    Arti Juriasingani
                                    from Mumbai, Maharashtra
                                    Sep 6, 2017
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                                    Address: 400607

                                    I am receiving pension every 1st of the month from lic against policy no 67624.
                                    Bpcl purchase annuity for their retired employees. I am retired employee of bharat petroleum, chembur, mumbai. I am retired in on 31/07/16 since than i have been receiving pension of 20588/- on 1st of the month. This month i have not received any pension and there is no communication in this regard.

                                    My annuity no is 089m[protected]-arti jawahar juriasingani.
                                    Policy no 67624.
                                    My mobile no [protected]
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    I have four Jeevan Dhara policies. For some time I was receiving Annuity on all policies. Suddenly Annuity on Two policies were stopped. I do not know the reason nor there is any communication from LIC on the subject. I have also sent a letter by courier, but no replay received so far.
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                                      V
                                      Venkataravi
                                      from Mumbai, Maharashtra
                                      Sep 5, 2017
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                                      Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524226

                                      I have registered my policy details in the lic india portal to pay the premium online. Unfortunately i have forgot my user id and password.

                                      Below are my policy details:

                                      Name :supraja duddugunta
                                      Ploicy number :[protected]

                                      Please do the needful as soon as possible. I have to pay the premium immediately. I tried many ways to reset the password but i was not able to reset it.

                                      Regards,
                                      Supraja
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        B
                                        Bhaskar Sahu
                                        from Bhubaneshwar, Odisha
                                        Sep 5, 2017
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                                        Address: 752066

                                        The policy number is[protected], market plus of my uncle paid on[protected] for 19 years i. E.[protected] with single premium amount of
                                        Rs. 65000/-.

                                        He wants to know the current status of his policy.
                                        What is today's market rate per unit. If he wants to surrender how much he will get? He has paid rs. 65000/- one time premium for 19 years from[protected]-2027.

                                        Kindly send me the statement with no o[censored]nits and the present nav. Please send by e mail. - my email id is bhaskarsahu.[protected]@gmail.com
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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