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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 114

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A
Ashu Sharma-AS
Jul 12, 2017
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Address: New Delhi, Delhi, 110059

My policy no[protected]. (Ashu sharma - [protected])
Agencycode - 0193326j
0260031
Agency name-priyanka gupta.
Lic agent - rajesh jain ([protected])

With ref to above policy number, i would like to file complaint against above agent and agency and lic which is making fool and making false promise to add new customer.

I took lic policy from them and they made false promise in every conversation that with this lic policy, i will get term insurance of 50 lacs + 18% cash back on every premium which i pay during 16 years. For first premium, they promised me that i will get back cashback within 1 year. I called them 5th, 6th, 7th and now almost every month but as they were fooling customer no cash back nor any promised details i received.

To sell their policies they fool customers by giving false information to them.
I tried to complaint so many times but everytime they make fool and give false promise. It is almost now one year but still nothing happens and now when we try to call them they give threat that nothing can't be done as lic policy is now 1 year old and they can do whatever they do. They have network of few peoples who make fool of customer and sell by making false promise.

Please either cancel my policy and refund my amount or please help me to get what was promised.

Please let me know if i will need to file complaint against them and lic in other consumer court as well.

Thanks and regards,
Ashu sharma
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Sujit Kumar Swain
    from Bengaluru, Karnataka
    Jul 12, 2017
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    Address: 411016
    Website: ebiz.licindia.in/D2CPM/#DashBoard

    Old lic link is not working instead redirecting to
    https://ebiz.licindia.in/D2CPM/#DashBoard

    I cannot find any option to enroll for employer, please help.

    Also the old is no more working at all so that i can atleast give it a try if that one is still working.

    I have seen many complain on this matter but no solution found till date.

    Can someone please help.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      U
      umesh5670
      from Mumbai, Maharashtra
      Jul 11, 2017
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      Address: 4000101

      Dear sir,

      Ref:- policy no.[protected] sakshi umesh vichare

      With reference to my above policy no.[protected], i like you to inform you that, i had paid above policy premium for rs.2419/- twice i. E. One payment by cash and second, bank had debited rs.2419/- after due date on 07/07/2017.
      I have attached the cash payment receipt & bank statement where premium for rs. 2419/- is debited on 07/07/2017 for your kind pursue.

      Kindly check the cash receipt and bank statement and verify in your record & refund the extra premium paid by me to my hdfc bank a/c no.[protected].

      Thanking you,

      Umesh vichare
      Parent
      +1 photos
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        A
        Ayushi.jain
        from Mumbai, Maharashtra
        Jul 11, 2017
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        Address: Mumbai City, Maharashtra
        Website: [email protected]

        Dear sir/ma'am,
        My agency code: 03259913. I have fulfilled all the requirements by lic to reach to the second year. However my commission which was supposed to be released on 5th june, 2017 is still not released because the amount is ₹14812 and it is difficult to process by the company. Now they are forcing me to complete and get the commission to cross ₹15000 so that they can release it (Which is just their guess, and they have given no assurity). It's sad that i was not informed about this earlier orherwise i would'nt have got into this and just got them ₹1000 policies rather than ₹25611 of one policy premium.
        Please look into this matter and release my commission asap lic of india. Dont make my trust being your agent suffer for such nominal amount for such a huge company.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          0
          01619575
          from Hojai, Assam
          Jul 10, 2017
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          Address: 799114
          Website: [email protected]

          Respected, sir
          With due respect iam a agent of lici udaipur branch (Tripura)
          Iam parch age data com softer but lic portal id/password i forget
          Then i no updation [censored] p i try again and again
          So, i request to you kindly send my maill addaras new id/password. My old
          Id/password — 01619575 /anaypranay2
          My agent code[protected]
          Udaipur branch tripura 575
          Ph-[protected]
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Policy no..[protected] Renewal premium amount...1802..due date.. 03/17 email I'd ..mamta.[protected]@gmail.com I pay premium but l have no receipt my email address..pls provide me receipt my email address thank you so much...
          Sir
          I have paid LIC premium for policy no[protected] dated 25/06/2017, Rs1581.00/-debited from my account on same time. the transaction No[protected] showing in my account No .Please confirm and reply that this payment received by LIC and send receipt to my mail id
          www.[protected]@gmail.com
          Thanking you

          LIJO O J
          Respcted Sir,

          I am LIc Agent in Past 12- Years . I need user id & Passward login Lic Portal . So Please give me my user id & passward in my Email . My Email id [protected]@gmail.com, Agency code 00989 - 74G . Cell no . [protected] . Thankig you .
          My policy no.is[protected], i had deposited my premium for Rs 6125/-in April 2017, through HDFC bank dhanbad branch .the policy is in tahe name of Rahul Kumar Gupta .my mail id is shri.[protected]@gmail.com.
          Dear sir,
          I want my agent portal ID and password.Please send it to my email id: [protected]@gmail.com
          Agent Name :Ambadas Pirachand Patil
          Agency code:02577967
          Development Officer Code:96037
          Branch office: Amlaner-967
          Nasik Division,
          Western Zone,
          Mobile No: [protected]
          Your Faithfully,
          Ambadas Patil
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            S
            Sunilkumar Shah
            from Phagwara, Punjab
            Jul 9, 2017
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            Address: Vadodara, Gujarat, 392002
            Website: www.licindia.in

            Subject: Form No. 16 not received for FY 2016-17

            Annuity No: 087M[protected]
            Name of Annuitant: Anilkumar Nandlal Shah

            Purpose: To File return for the FY 2016-17

            Either your mail or send through post to my registered address at the time of annuity.

            In case of any other concerns do let me know so I can get it corrected from my end to ensure timely receiving of Form No. 16.

            Thanking you.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            After a long LIC website is now opening, but
            When attempting to registration as NEW user the website always goes to existing user login page
            Payment id: JSBI[protected]
            lic order no: 03640374
            payment date and time:[protected]: 21:17
            payment through sbi
            amount: 2573
            Please update my contact detais for following policies

            contact no.[protected] and email id is [protected]@gmail.com
            [protected]
            [protected]
            [protected]
            [protected]
            [protected]
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              A
              Atanu_1952
              from Delhi, Delhi
              Jul 8, 2017
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              Address: 122018

              Dear Madam, Sir,

              I have not received the annuity/ monthly pension from LIC for the month of July, 2017. This was being paid regularly by the 3rd of every month. My Superannuation policy details are as follows:

              Master Policy No :GSCA / 507700
              Annuity No. : 061M[protected]
              Name : Atanu Mukherji
              R.O.C: : Rs. 22, 004, 42.00
              Annuity Amount : Rs.13, 459.0

              I have already written a mail to LIC's BO-G501 on 06/07/2017, but have not received any response from them as yet. This has been stopped without any intimation.

              Please investigate this and pay the annuity urgently. I am a retired senior citizen and require this monthly annuity

              Thanks & Best Regards,

              Atanu Mukherji
              Gurgaon

              Mob: +91-[protected]
              Landlin:+[protected]
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                C
                chepuru
                from Hyderabad, Telangana
                Jul 8, 2017
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                Address: Hyderabad, Andhra Pradesh

                Sir,
                i have registered my email ID is satyam.[protected]@gmail.com for LIC OF INDIA for any correspondence and iam paying all my premium payments through net banking . but iam not receiving payment made receipts to my mail . please help in this regard and also i want SMS alert for all my policies. my registered mobile No.[protected] already i have registered customer but when trying to open it is asking no.of questions
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Respacted Sir,
                Iam a Lic agent.not open user id & password login Lic portal.

                So please give me my user id & password in my email.
                My name -rajesh kumar kulshrestha
                Agency Code -3493210
                Branch -cbo-4 rajamandi agra
                rajesh kumar kulshrestha
                LIC Agent
                Agency Code[protected]
                D.O Code 5470
                mail [protected]@gmail.com
                I have paid lic premium Rs 8857 on 27-06/2017 through online but till now i have not received my premium receipt. Kindly provide the same.
                Lic order no 03762894
                I am trying several time to register new user but the wab site is not working every time site opened the registered user page.
                Hi friends

                I have a LIC policy which I took from an agent. I want to continue my policy but I want to discontinue with the agent. As we don't have good relation now, I don't want him to get any benefit from the money we pay.

                Please advice me how to go about it..

                Thanks/Regards
                Anoop kumar
                I'm Sai Kalki went to the gajuwaka LIC branch and at a time 1:15 pm the staff left for lunch.And the time went on to 2:00pm and 2:30pm and 2:45pm ...Then at 2:45pm she came in to her cabin and it's way too late by then.I totally waited almost an hour after the lunch break.Please see this reckless behavior and take appropriate actions.
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                  A
                  ajay jain9810111470
                  from Delhi, Delhi
                  Jul 7, 2017
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                  Address: New Delhi, Delhi, 110002
                  Website: [email protected]

                  Dear Sir / Madam,

                  The above policy was matured and the concerned documents in full were submitted
                  to the Branch office for making payment .on[protected] and till date payment not received

                  We have been informed by the branch that the cheque has been sent to Punjab National Bank,
                  Ansari Road Daryaganj, New Delhi-110002. PNB says that they have not received any such cheque or draft
                  till date from LIC. Under the circumstances we are shuttling from one place to another

                  It was clearly mentioned on the forwarding letter that the amount should be credited to my account
                  number [protected] with HDFC Bank, Ansari Road Daryaganj, New Delhi and blank cheque was
                  also attached

                  Would you please take the necessary action and arrange the payment immediately
                  ajay jain
                  [protected]t
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    S
                    SenthiL A.S
                    from Ahmedabad, Gujarat
                    Jul 5, 2017
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                    Address: 638002
                    Website: lic.in

                    Dear sir,

                    On the dated[protected], i had paid premium by online with debit card from idbi bank, but end of the stage came as payment failure and amount has been deducted from my bank account

                    kindly verify details
                    policy no[protected]
                    amount rs.2452
                    lic online payment order no:04072777
                    payment id:JAXG[protected]

                    kindly refund earlier as posible..

                    thankyou
                    kumarasamy
                    [protected]@gmail.com
                    +1 photos
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Hi I am Laxman Kumar.I have made an online Premium payment through Credit Card of Rs.3675 for Policy #[protected] on www.licindia.in on 7/1/2017.An error page has come after payment stating " Transaction Failed", but the money has been debited from my account.
                    Request you to do the needful.
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                      J
                      Jaisy Regi Varghese
                      from Hyderabad, Telangana
                      Jul 5, 2017
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                      Resolved

                      Address: Vadodara, Gujarat, 390008

                      This is regarding the following LIC Policies, which I had started/ opened in 2009 through the LIC agent name DHARMENDRA THAKUR (He is working in Western Railway, Establishment Department, Pratapnagar, Vadodara and his mobile No. is [protected]). I would like to inform you as under:-

                      I have received notice from LIC Office (copy attached) that loan against my above referred policy is due. I want to inform you that I have never applied for any loan or availed any money against this policy. We have following LIC Policy also with your branch as detailed below.

                      Policy No. Date of Commencement Name of Policy Holder Maturity Amount Maturity Date

                      [protected] 8/13/2009 RIYA REGI VARGHESE 112, 424.00 8/13/2029

                      [protected] 8/13/2009 JERRY REGI VARGHESE 100, 000.00 8/13/2028

                      [protected] 8/13/2009 RIYA REGI VARGHESE 1, 830, 388.00 8/13/2039

                      [protected] 7/28/2009 VARGHESE THOMAS REGI 200, 000.00 6/28/2021

                      [protected] 7/28/2009 JAISY REGI VARGHESE 165, 077.00 8/13/2034

                      [protected] 7/28/2009 JAISY REGI VARGHESE 96, 444.00 8/13/2029

                      Mr. Dharmendra took loan against our above policies giving bogus signature on our behalf and took Lakhs of rupees. Our ORIGINAL POLICY is also with him.
                      We have been regularly paying the premium amount to this Mr. Dharmendra Thakkur, but he had not payed the premium to LIC against our policies. Now with our continues follow up Mr. Dharmendra paid the premum, but the loans still pending. He is not ready to pay the loan he took by giving bogus signature of our. He took loan from our kid's policy also. Request you to take strict action against this Dharmendra and help us in this regard.

                      Your kind cooperation is solicited.
                      Thanking you,

                      Jaisy Regi Varghese
                      D-79 Sundervan Society
                      Abhilasha Char Rasta
                      Sama, Vadodara, Gujarat
                      Jul 5, 2017
                      Complaint marked as Resolved 
                      Please take strict action against this LIC Agent and solve my issue at the earliest
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Jul 08, 2017
                      Updated by Jaisy Regi Varghese
                      Complaint not yet solved. Mr. Dharmendra Singh is working Western Railway, Establishment Branch, Pratapnagar, Vadodara and his contact no. is [protected]. his LIC Agency is on his wife's name

                      please take necessary action to resolve the issue at the earliest
                      Jul 24, 2017
                      Updated by Jaisy Regi Varghese
                      My complaint not yet resolved. Please take strict action against this LIC Agent and solve my issue at the earliest
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                        S
                        sbose87
                        Jul 5, 2017
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                        Address: Kolkata, West Bengal, 700004
                        Website: customer.onlinelic.in/LICEPS/Login/begin.do?ebiz#Login

                        I have already registered in LIC India Customer portal (https://customer.onlinelic.in/LICEPS/Login/begin.do?ebiz#Login).
                        Previously I have successfully enrolled one LIC in this site. But now it is showing error.
                        Every time I click on enroll policy from LIC india customer portal (https://customer.onlinelic.in/LICEPS/Login/begin.do?ebiz#Login), it redirects to blank page with log out button.
                        Please check this issue as soon as possible.
                        +1 photos
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        My LIC agent mentioned my name in LIC policy with my husband's name whereas we didn't wanted to change my name after marriage. How should i change my name back to my name in the policy as i don't have any documents with my husband's name to claim my policy at the end.
                        I too facing the same problem. Unable to login to LIC portal to view my enrolled policies.
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                          A
                          Atul Barbuddhe
                          Jul 4, 2017
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                          Address: Gondia, Maharashtra, 441701
                          Website: licindia.in

                          Hi,

                          I am not able to enroll/add new policy online using my existing LIC login. When I click on enroll policy, it take me to logout page.

                          After I login to the customer portal (https://customer.onlinelic.in/LICEPS/Login/begin.do?ebiz#Login) using my credentials and then enroll policy under e-services tool, it just forward it to the logout page.

                          Kindly resolve this as soon as possible.

                          Regards,
                          Atul
                          +1 photos
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            sanjibsanyal
                            from Dhanbad, Jharkhand
                            Jul 4, 2017
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                            Address: 0341
                            Website: Lic new register side

                            Policy no[protected], fileup user ID forget user ID, send my mail but no send my mail please slove my email I'd [protected]@gmail.com
                            Jul 04, 2017
                            Updated by sanjibsanyal
                            [protected] LIC policy, but not open, send your email address, but not sends my email, my email address [protected]@gmail.com, phone number [protected]
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                              Gangadhara Yarmunja
                              from Mangalore, Karnataka
                              Jul 3, 2017
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                              Address: Dakshina Kannada, Karnataka, 575006
                              Website: Lic of ibdia

                              Sir
                              Annuity no. 43361- y s shivaram - policy holder - policy number. 303770.

                              Not received the annuity pention for 2016-17, inspite of submitting life certificate.
                              Bank is sbi, pbb, mangalre. Amt is. Rs.3, 495.
                              The amt credited on 01.10.2016 is for 2015-16. So one instalment for 2016-17, which should have neen credited during nov 2016 is still due.
                              Pls look into the matter & credit tje same asap to my account.
                              Thanks
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              LICHFL has been charging floating rate of 11.45 % on my housing loan account without changing the rate considering decrease in floating rate.
                              I have raised my concern to the officials at LIC. I need reversal of excess interest charged and recovered from me for the past years.
                              Whenever I am trying to register as a new user by clicking on "New User". It takes me to login page.

                              I am not able register and enroll my policy. What kind of backward software engineers have these guys employed.

                              P, & gs non receipt of annuity policy 43361 - Comment #2778838 - Image #0
                              Have paid lic premium online but payment status says failed but money has been detected from account and receipt is also not generated..
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                                V
                                viswanathan a s
                                from Thrissur, Kerala
                                Jul 1, 2017
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                                Address: Thrissur, Kerala, 680001
                                Website: www.licofindiaagentsportal

                                I am able to log in to the portal but i am not able to receive any policy details after entering policy numbers. please do the needful .i hope it is because of some problem going on with the portal . because of this i am not able to view any of my clients policy details and also that denies the service which i must b doing to my clients . i kindly request you to resolve this problem as soon as possible .
                                +1 photos
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Debit card se balance kat gya pls check

                                Portal login problem - Comment #2776981 - Image #0
                                I have used LIC Portal before to enroll my policies. But today when I tried to enroll a new policy by clicking on the "Enroll Policies" link, I got a blank page. The site is not working properly.

                                Portal login problem - Comment #2778855 - Image #0
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                                  phanibuddi
                                  from Tanuku, Andhra Pradesh
                                  Jul 1, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500049
                                  Website: Lic india

                                  I have an LIC policy with policy number[protected].Premium amount is 18195.I paid 18483.10 with late fee 288 rupees on 30th June around 5PM.Amount got deducted from my credit card and payment receipt is not generated till july 1st.Even when u check for receipt online it is saying that no Premium paid in 2017.I am really scared about this.I dont know to to whom we i have to contact.Can some one please help ne out on this.

                                  Thanks,
                                  Phani Buddi
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Jul 03, 2017
                                  Jitendrasingh Rathore's response
                                  I need online generated receipt.
                                  I did my LIC premiumonline on 01 Jul 17 . Amount 13459 Rs. Still waiting for receipt.
                                  My policy no.[protected]

                                  LIC issue - Comment #2776976 - Image #0
                                  LIC issue - Comment #2776976 - Image #1
                                  Sir,
                                  I have paid LIC premium for policy no[protected] dated 20.04.17, Rs. 5274/- through www.Licindia.com, but i do not received any receipt till date and time. Rs 5274/- debited from my account on same time. It is showing in my HDFC account statement.
                                  Pl do the needful.

                                  Yours
                                  Sachin Deo Badkul
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                                    vivek dudhane
                                    from Nagar, Rajasthan
                                    Jul 1, 2017
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                                    Address: Pune, Maharashtra, 411041

                                    I have shifted to new house, due to which i need to chnage my communication address.
                                    The reason i want to change address beacuse i could not receive any letter or notification from lic on my new address.
                                    All letters and lic forms are delivered to my old address.

                                    New address:
                                    Vivek madhukar dudhane.
                                    A1-602, miami housing society.
                                    Behind lokmatt press.
                                    Dhayari, pune - 411041

                                    Thanks

                                    Regards,
                                    Vivek dudhane
                                    [protected]
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Policy no :[protected], I would like to know my policy pending premium amount & status to continue my policy
                                    Recently lic site has been migrated, in new version after login, it is showing my gender as Male and name with Mr.
                                    I tried updating profile from portal but it seems gender dropdown is disabled.
                                    Site is not allowing me to add any new policy due to gender mismatch.
                                    Please let me know how can I update these details.
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                                      S
                                      sbmjagadish
                                      from Mumbai, Maharashtra
                                      Jun 29, 2017
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                                      Address: 761001

                                      My LIC policy no.[protected] dated 02.02.2007, submitted the bond on Mar'2017 to get the maturity amount at LIC office, Berhampur (Orissa).

                                      After making so many followup now came to know LIC is unable to proceed for making my payment due to some technical issue.

                                      Who will be responsible for this issue, and if we not getting our return on tim what is the use of our investment.

                                      please help me to get my policy maturity amount.

                                      Thanking you,

                                      Jagadish
                                      [protected]
                                      [protected]
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      I paid the LIC premium amount online LIC portal but i have not recived the recipt till now.
                                      policy no is :[protected]

                                      Thanks
                                      Santhi
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                                        Veera Mohan
                                        from Bhuj, Gujarat
                                        Jun 29, 2017
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                                        Address: Warangal, Andhra Pradesh, 506168
                                        Website: customer.onlinelic.in

                                        I have paid the half yearly renewal payment of Rs 5171 against the policy no:[protected] of LIC on 24/06/2017 through online payment and i have received sms from my bank the but i did not receive statement from LIC .
                                        It is requested to resolve the problem at the earliest please.
                                        The mail received from my bank also here with attached for ready reference.
                                        thanking you .
                                        +1 photos
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