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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Dec 9, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 115

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A
Atanu_1952
from Delhi, Delhi
Jul 8, 2017
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Address: 122018

Dear Madam, Sir,

I have not received the annuity/ monthly pension from LIC for the month of July, 2017. This was being paid regularly by the 3rd of every month. My Superannuation policy details are as follows:

Master Policy No :GSCA / 507700
Annuity No. : 061M[protected]
Name : Atanu Mukherji
R.O.C: : Rs. 22, 004, 42.00
Annuity Amount : Rs.13, 459.0

I have already written a mail to LIC's BO-G501 on 06/07/2017, but have not received any response from them as yet. This has been stopped without any intimation.

Please investigate this and pay the annuity urgently. I am a retired senior citizen and require this monthly annuity

Thanks & Best Regards,

Atanu Mukherji
Gurgaon

Mob: +91-[protected]
Landlin:+[protected]
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    C
    chepuru
    from Hyderabad, Telangana
    Jul 8, 2017
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    Address: Hyderabad, Andhra Pradesh

    Sir,
    i have registered my email ID is satyam.[protected]@gmail.com for LIC OF INDIA for any correspondence and iam paying all my premium payments through net banking . but iam not receiving payment made receipts to my mail . please help in this regard and also i want SMS alert for all my policies. my registered mobile No.[protected] already i have registered customer but when trying to open it is asking no.of questions
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Respacted Sir,
    Iam a Lic agent.not open user id & password login Lic portal.

    So please give me my user id & password in my email.
    My name -rajesh kumar kulshrestha
    Agency Code -3493210
    Branch -cbo-4 rajamandi agra
    rajesh kumar kulshrestha
    LIC Agent
    Agency Code[protected]
    D.O Code 5470
    mail [protected]@gmail.com
    I have paid lic premium Rs 8857 on 27-06/2017 through online but till now i have not received my premium receipt. Kindly provide the same.
    Lic order no 03762894
    I am trying several time to register new user but the wab site is not working every time site opened the registered user page.
    Hi friends

    I have a LIC policy which I took from an agent. I want to continue my policy but I want to discontinue with the agent. As we don't have good relation now, I don't want him to get any benefit from the money we pay.

    Please advice me how to go about it..

    Thanks/Regards
    Anoop kumar
    I'm Sai Kalki went to the gajuwaka LIC branch and at a time 1:15 pm the staff left for lunch.And the time went on to 2:00pm and 2:30pm and 2:45pm ...Then at 2:45pm she came in to her cabin and it's way too late by then.I totally waited almost an hour after the lunch break.Please see this reckless behavior and take appropriate actions.
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      A
      ajay jain9810111470
      from Delhi, Delhi
      Jul 7, 2017
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      Address: New Delhi, Delhi, 110002
      Website: [email protected]

      Dear Sir / Madam,

      The above policy was matured and the concerned documents in full were submitted
      to the Branch office for making payment .on[protected] and till date payment not received

      We have been informed by the branch that the cheque has been sent to Punjab National Bank,
      Ansari Road Daryaganj, New Delhi-110002. PNB says that they have not received any such cheque or draft
      till date from LIC. Under the circumstances we are shuttling from one place to another

      It was clearly mentioned on the forwarding letter that the amount should be credited to my account
      number [protected] with HDFC Bank, Ansari Road Daryaganj, New Delhi and blank cheque was
      also attached

      Would you please take the necessary action and arrange the payment immediately
      ajay jain
      [protected]t
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        S
        SenthiL A.S
        Jul 5, 2017
        Resolved
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        Resolved

        Address: 638002
        Website: lic.in

        Dear sir,

        On the dated[protected], i had paid premium by online with debit card from idbi bank, but end of the stage came as payment failure and amount has been deducted from my bank account

        kindly verify details
        policy no[protected]
        amount rs.2452
        lic online payment order no:04072777
        payment id:JAXG[protected]

        kindly refund earlier as posible..

        thankyou
        kumarasamy
        [protected]@gmail.com
        +1 photos
        Dec 12, 2025
        Complaint marked as Resolved 
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Hi I am Laxman Kumar.I have made an online Premium payment through Credit Card of Rs.3675 for Policy #[protected] on www.licindia.in on 7/1/2017.An error page has come after payment stating " Transaction Failed", but the money has been debited from my account.
        Request you to do the needful.
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          J
          Jaisy Regi Varghese
          from Hyderabad, Telangana
          Jul 5, 2017
          Resolved
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          Resolved

          Address: Vadodara, Gujarat, 390008

          This is regarding the following LIC Policies, which I had started/ opened in 2009 through the LIC agent name DHARMENDRA THAKUR (He is working in Western Railway, Establishment Department, Pratapnagar, Vadodara and his mobile No. is [protected]). I would like to inform you as under:-

          I have received notice from LIC Office (copy attached) that loan against my above referred policy is due. I want to inform you that I have never applied for any loan or availed any money against this policy. We have following LIC Policy also with your branch as detailed below.

          Policy No. Date of Commencement Name of Policy Holder Maturity Amount Maturity Date

          [protected] 8/13/2009 RIYA REGI VARGHESE 112, 424.00 8/13/2029

          [protected] 8/13/2009 JERRY REGI VARGHESE 100, 000.00 8/13/2028

          [protected] 8/13/2009 RIYA REGI VARGHESE 1, 830, 388.00 8/13/2039

          [protected] 7/28/2009 VARGHESE THOMAS REGI 200, 000.00 6/28/2021

          [protected] 7/28/2009 JAISY REGI VARGHESE 165, 077.00 8/13/2034

          [protected] 7/28/2009 JAISY REGI VARGHESE 96, 444.00 8/13/2029

          Mr. Dharmendra took loan against our above policies giving bogus signature on our behalf and took Lakhs of rupees. Our ORIGINAL POLICY is also with him.
          We have been regularly paying the premium amount to this Mr. Dharmendra Thakkur, but he had not payed the premium to LIC against our policies. Now with our continues follow up Mr. Dharmendra paid the premum, but the loans still pending. He is not ready to pay the loan he took by giving bogus signature of our. He took loan from our kid's policy also. Request you to take strict action against this Dharmendra and help us in this regard.

          Your kind cooperation is solicited.
          Thanking you,

          Jaisy Regi Varghese
          D-79 Sundervan Society
          Abhilasha Char Rasta
          Sama, Vadodara, Gujarat
          Jul 5, 2017
          Complaint marked as Resolved 
          Please take strict action against this LIC Agent and solve my issue at the earliest
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Jul 08, 2017
          Updated by Jaisy Regi Varghese
          Complaint not yet solved. Mr. Dharmendra Singh is working Western Railway, Establishment Branch, Pratapnagar, Vadodara and his contact no. is [protected]. his LIC Agency is on his wife's name

          please take necessary action to resolve the issue at the earliest
          Jul 24, 2017
          Updated by Jaisy Regi Varghese
          My complaint not yet resolved. Please take strict action against this LIC Agent and solve my issue at the earliest
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            S
            sbose87
            Jul 5, 2017
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            Address: Kolkata, West Bengal, 700004
            Website: customer.onlinelic.in/LICEPS/Login/begin.do?ebiz#Login

            I have already registered in LIC India Customer portal (https://customer.onlinelic.in/LICEPS/Login/begin.do?ebiz#Login).
            Previously I have successfully enrolled one LIC in this site. But now it is showing error.
            Every time I click on enroll policy from LIC india customer portal (https://customer.onlinelic.in/LICEPS/Login/begin.do?ebiz#Login), it redirects to blank page with log out button.
            Please check this issue as soon as possible.
            +1 photos
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            My LIC agent mentioned my name in LIC policy with my husband's name whereas we didn't wanted to change my name after marriage. How should i change my name back to my name in the policy as i don't have any documents with my husband's name to claim my policy at the end.
            I too facing the same problem. Unable to login to LIC portal to view my enrolled policies.
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              A
              Atul Barbuddhe
              Jul 4, 2017
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              Address: Gondia, Maharashtra, 441701
              Website: licindia.in

              Hi,

              I am not able to enroll/add new policy online using my existing LIC login. When I click on enroll policy, it take me to logout page.

              After I login to the customer portal (https://customer.onlinelic.in/LICEPS/Login/begin.do?ebiz#Login) using my credentials and then enroll policy under e-services tool, it just forward it to the logout page.

              Kindly resolve this as soon as possible.

              Regards,
              Atul
              +1 photos
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                S
                sanjibsanyal
                from Dhanbad, Jharkhand
                Jul 4, 2017
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                Address: 0341
                Website: Lic new register side

                Policy no[protected], fileup user ID forget user ID, send my mail but no send my mail please slove my email I'd [protected]@gmail.com
                Jul 04, 2017
                Updated by sanjibsanyal
                [protected] LIC policy, but not open, send your email address, but not sends my email, my email address [protected]@gmail.com, phone number [protected]
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                  G
                  Gangadhara Yarmunja
                  from Mangalore, Karnataka
                  Jul 3, 2017
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                  Address: Dakshina Kannada, Karnataka, 575006
                  Website: Lic of ibdia

                  Sir
                  Annuity no. 43361- y s shivaram - policy holder - policy number. 303770.

                  Not received the annuity pention for 2016-17, inspite of submitting life certificate.
                  Bank is sbi, pbb, mangalre. Amt is. Rs.3, 495.
                  The amt credited on 01.10.2016 is for 2015-16. So one instalment for 2016-17, which should have neen credited during nov 2016 is still due.
                  Pls look into the matter & credit tje same asap to my account.
                  Thanks
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  LICHFL has been charging floating rate of 11.45 % on my housing loan account without changing the rate considering decrease in floating rate.
                  I have raised my concern to the officials at LIC. I need reversal of excess interest charged and recovered from me for the past years.
                  Whenever I am trying to register as a new user by clicking on "New User". It takes me to login page.

                  I am not able register and enroll my policy. What kind of backward software engineers have these guys employed.

                  P, & gs non receipt of annuity policy 43361 - Comment #2778838 - Image #0
                  Have paid lic premium online but payment status says failed but money has been detected from account and receipt is also not generated..
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                    V
                    viswanathan a s
                    from Thrissur, Kerala
                    Jul 1, 2017
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                    Address: Thrissur, Kerala, 680001
                    Website: www.licofindiaagentsportal

                    I am able to log in to the portal but i am not able to receive any policy details after entering policy numbers. please do the needful .i hope it is because of some problem going on with the portal . because of this i am not able to view any of my clients policy details and also that denies the service which i must b doing to my clients . i kindly request you to resolve this problem as soon as possible .
                    +1 photos
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Debit card se balance kat gya pls check

                    Portal login problem - Comment #2776981 - Image #0
                    I have used LIC Portal before to enroll my policies. But today when I tried to enroll a new policy by clicking on the "Enroll Policies" link, I got a blank page. The site is not working properly.

                    Portal login problem - Comment #2778855 - Image #0
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                      P
                      phanibuddi
                      from Tanuku, Andhra Pradesh
                      Jul 1, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500049
                      Website: Lic india

                      I have an LIC policy with policy number[protected].Premium amount is 18195.I paid 18483.10 with late fee 288 rupees on 30th June around 5PM.Amount got deducted from my credit card and payment receipt is not generated till july 1st.Even when u check for receipt online it is saying that no Premium paid in 2017.I am really scared about this.I dont know to to whom we i have to contact.Can some one please help ne out on this.

                      Thanks,
                      Phani Buddi
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Jul 03, 2017
                      Jitendrasingh Rathore's response
                      I need online generated receipt.
                      I did my LIC premiumonline on 01 Jul 17 . Amount 13459 Rs. Still waiting for receipt.
                      My policy no.[protected]

                      LIC issue - Comment #2776976 - Image #0
                      LIC issue - Comment #2776976 - Image #1
                      Sir,
                      I have paid LIC premium for policy no[protected] dated 20.04.17, Rs. 5274/- through www.Licindia.com, but i do not received any receipt till date and time. Rs 5274/- debited from my account on same time. It is showing in my HDFC account statement.
                      Pl do the needful.

                      Yours
                      Sachin Deo Badkul
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                        V
                        vivek dudhane
                        from Nagar, Rajasthan
                        Jul 1, 2017
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                        Address: Pune, Maharashtra, 411041

                        I have shifted to new house, due to which i need to chnage my communication address.
                        The reason i want to change address beacuse i could not receive any letter or notification from lic on my new address.
                        All letters and lic forms are delivered to my old address.

                        New address:
                        Vivek madhukar dudhane.
                        A1-602, miami housing society.
                        Behind lokmatt press.
                        Dhayari, pune - 411041

                        Thanks

                        Regards,
                        Vivek dudhane
                        [protected]
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Policy no :[protected], I would like to know my policy pending premium amount & status to continue my policy
                        Recently lic site has been migrated, in new version after login, it is showing my gender as Male and name with Mr.
                        I tried updating profile from portal but it seems gender dropdown is disabled.
                        Site is not allowing me to add any new policy due to gender mismatch.
                        Please let me know how can I update these details.
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                          S
                          sbmjagadish
                          from Mumbai, Maharashtra
                          Jun 29, 2017
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                          Address: 761001

                          My LIC policy no.[protected] dated 02.02.2007, submitted the bond on Mar'2017 to get the maturity amount at LIC office, Berhampur (Orissa).

                          After making so many followup now came to know LIC is unable to proceed for making my payment due to some technical issue.

                          Who will be responsible for this issue, and if we not getting our return on tim what is the use of our investment.

                          please help me to get my policy maturity amount.

                          Thanking you,

                          Jagadish
                          [protected]
                          [protected]
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          I paid the LIC premium amount online LIC portal but i have not recived the recipt till now.
                          policy no is :[protected]

                          Thanks
                          Santhi
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                            V
                            Veera Mohan
                            from Bhuj, Gujarat
                            Jun 29, 2017
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                            Address: Warangal, Andhra Pradesh, 506168
                            Website: customer.onlinelic.in

                            I have paid the half yearly renewal payment of Rs 5171 against the policy no:[protected] of LIC on 24/06/2017 through online payment and i have received sms from my bank the but i did not receive statement from LIC .
                            It is requested to resolve the problem at the earliest please.
                            The mail received from my bank also here with attached for ready reference.
                            thanking you .
                            +1 photos
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                              Shankar Wadhwani
                              from Haldwani, Uttarakhand
                              Jun 29, 2017
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                              Address: Kolhapur, Maharashtra, 416005

                              Policy no.[protected]/06/2017 on dated by mistake double payment rs4769 same policy no. Plz refund the amount my a/c.Double transaction same day plz needful help the issue the double amount transaction debited amount rs.4769 twice time to my account refund the amount my account plz needful help the issue this issue sir/ madam to confirm my mail id
                              +1 photos
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                                Shawbasanta2
                                from Kolkata, West Bengal
                                Jun 28, 2017
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                                Address: Kolkata, West Bengal, 743128
                                Website: [email protected]

                                Sir,
                                I have paid lic premium for policy no[protected] dated 27.06.17, rs. 2691/- through www.Licindia.com, but i do not recived any recipt till date and time. Rs 2691/- debited from my account on same time. Trans no. JURP[protected] showing in my icici account no.
                                Therefore i will reqest you kindly look my this genwin problem and send payment recipt.
                                +1 photos
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                                  A
                                  avinash patil 31
                                  from Chennai, Tamil Nadu
                                  Jun 28, 2017
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                                  Address: Thane, Maharashtra, 400612
                                  Website: LICOFINDIA.COM

                                  Dear sir/mam,
                                  My name is mr. Avinash atmaram patil.
                                  I have paid lic premium for policy no[protected] dated[protected], rs. 4132.50/- through payment id iaxg[protected] online at www.Licindia.com, but i do not recived any reciept till date and time. Rs 4132.50/- debited from my account on same time. Pl do the needful.
                                  For refer lic order number is 00825020.
                                  My email id - [protected]@gmail.com
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Jul 11, 2017
                                  Updated by avinash patil 31
                                  ??????
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                                    angsumanmitra
                                    from Kolkata, West Bengal
                                    Jun 28, 2017
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                                    Address: 700109

                                    I'v policy (No[protected] at ur b041 branch. It was paid throgh ecs but since nov'16 no ecs has come to my bank. No ecs bonced in my a/c also. A/c steel running on.
                                    Lic not sending any information to me that sine nov'16 that policy premium not paid.
                                    Was it my fault after keeping enough fund in bank a/c if ecs has no come?
                                    If ecs not bounced then why ecs closed since november?
                                    Had my bank told that i stoped any ecs??
                                    Then what is my fault & why i'll pay the penalty to restart it which ur branch telling me...
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    I need to pay my premium online and found LIC india website is modified and HORRIBLY slow and most of the time not OPENING.
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                                      Sangy sachdeva
                                      from Haldwani, Uttarakhand
                                      Jun 28, 2017
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                                      Address: Mathura, Uttar Pradesh, 281004
                                      Website: Lic

                                      Sir

                                      I have paid my lic premium for
                                      Policy no.[protected]
                                      Name sangeeta sachdeva
                                      Amount 6729
                                      Dated 28/06/2017
                                      Through sbi online banking via lic txn# 034821. But have not received any receipt. Kindly do the needful.

                                      Sangeeta sachdeva

                                      Thank you for using your sbi debit card 519xx4304 for a purchase worth rs6729.0 on pos licbilld at life insurance corpora txn# 034821.
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      [protected]@lic india.com.
                                      Regarding not receving premium receipt
                                      'Sir, i(uday patel)have paid lic premium for policy no[protected]. Date 11/01/2017.rs1888 through transaction no.14177325 on line at www.lic india.com, but i do not recived any recipt till date and time.rs 1888 debited from ma account on same time.please do the need ful.
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                                        a2r
                                        from Chennai, Tamil Nadu
                                        Jun 27, 2017
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                                        Address: Faridabad, Haryana, 121010

                                        After initially receiving the pension, now for last three years, i am not receiving payment against pension. Details provided below -

                                        Name-manas ray
                                        Pan - acupr3784n
                                        Address - flat no.14, state bank apartment, gh-5, sector-46, faridabad, haryana-121010.
                                        Bank details - syndicate bank, sector-21c, faridabad, haryana.
                                        Ifsc - synb0008299
                                        Account no. [protected]
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Policy no:[protected]
                                        premium month -june-2017
                                        premium amount:Rs 2935/
                                        please send payment receipt as mentioned above
                                        name of policy holder:anil dinkar borse
                                        RH-120 Dwarkanagari bajajnagar Aurangabad
                                        pincode:431136
                                        please provide the detailed of receipt for my income tax purpose.
                                        lic branch-982
                                        agent :0808495j
                                        do:0098174
                                        [protected]@lic india.com.
                                        Regarding not receving premium receipt
                                        'Sir, i (uday patel)have paid lic premium for policy no.[protected].date 10/01/2017.rs.2645 through transection no14143739 on line at www.lic india.com, but i do not recived any recipt till date andtime.rs2645 debited from my account on same time.please do the need ful
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