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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Feb 11, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 140

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P
pooran_2204
Nov 22, 2016
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Address: Kutch, Gujarat, 370421
Website: [email protected]

To-day(22/11/2016) I have made payment of policy premium of my following policies
through axis Bank credit card The Amount has been debitted from my account
but the premium receipts are not displayed online.
1. Policy No.[protected]
Merchant Name: LIFE INSURANCE CORPORATION OF INDIA
Merchant Ref no./Order Id: 10522351
Transaction ID: WL[protected]
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    K
    kalpeshpatil8
    from Bengaluru, Karnataka
    Nov 22, 2016
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    Address: Pune, Maharashtra, 411061
    Website: www.licindia.in

    Hi Team,

    I have enrolled my 2 LIC policies ("[protected]", "[protected]") at https://customer.onlinelic.in/LIC_Corporate.html link with my organization - COGNIZANT. It was successfully enrolled and got confirmation mail my email id. But when I clicked on "Enroll For Employer" link on http://www.licindia.in/ portal following message getting display - "No policy found for enrollment".

    Please help me on the same
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      R
      Rakesh Thaman
      from Bengaluru, Karnataka
      Nov 19, 2016
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      Address: 400706

      I use to receive a annuity of Rs. 1277 in my bank account up to 10/09/2013 under annuity no 36192. I have not received this payment amount after Septemper 10, 2013.Can you please help me with reason and anything that needs to be done from my side ? I had tried variours mode to communicate with LIC office at Delhi with address P&GS, Jeevan Parkash, 6th Floor, 25 KG Marg, Divisional office-1 New Delhi 110001 [ via e mail, letter and phone] but no response.
      I sincerely request you to kindly do the needful and arrange to send my annutity in my bank account as early as possible.
      Please note my email id is rakesh.[protected]@ril.com and you can reach me on [protected]
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      I am writing this to create awareness. For last few years, LIC HFL is not giving interest rate reduction to existing customers. And their trick is have a new customer by any how, and cheat them as soon as (with in 3 months max) they become a customer...!! Still their MICLR is 14.2% ..!! NEVER EVER GO WITH LIC HFL..!!
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        M
        Maya patil
        from Pune, Maharashtra
        Nov 18, 2016
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        Address: Nandurbar, Maharashtra, 425412

        I had registered to LIC India Online login with my old email ID and later I forgot the email ID I had registered with.
        Now when am trying for new password, it is sending new password at my previous e-mail ID, but I don’t have access to my old email id.
        Seems I cannot update my new email ID myself.
        Please assist me on how to Update Registered Email ID associated with LIC Online Login.

        Name : Maya Ramesh Patil
        policy no.[protected]
        new mail id :- yogesh123.[protected]@yahoo.com
        Mobile no [protected]
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          P
          ponilango
          from Chennai, Tamil Nadu
          Nov 18, 2016
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          Address: Tiruchirappalli, Tamil Nadu, 620012

          Sir/Madam,

          Sub: Loan A/C No.[protected] App.No.[protected]

          Due to the Tamil Nadu government's restrictions on registration of land, I have not been able to pursue the matter of land purchase from the builder SEBCO PROPERTIES, TRICHY.

          The above loan has just been sanctioned by LICHFL but so far, I have not availed of even one rupee of the said loan.

          Under the above circumstances, your office has been sending reminders to remit EMIs and even yesterday, I was shocked and surprised to get a letter demanding payment of EMI.

          THIS IS RIDICULOUS AND EXTREMELY ANNOYING. THIS REFLECTS VERY BADLY ON THE EFFICIENCY OF THE SYSTEMS AND PROCEDURES OF LICHFL AND MORE IMPORTANTLY THE ABSOLUTE INEFFICIENCY OF YOUR STAFF.

          I REQUEST YOU TO TAKE NECESSARY ACTION IN THIS REGARD AGAINST ERRING OFFICIALS AND ENSURE THAT SUCH MENTAL AGONY AND STRESS IS NOT CREATED TO ANY CUSTOMER IN FUTURE.

          Thanks for your kind understanding.

          Yours sincerely,

          Ilango

          Professor P. ILANGO, Ph.D
          Dean, Faculty of Arts,
          Department of Social Work,
          Bharathidasan University,
          Khajamalai Campus,
          TIRUCHIRAPPALLI - 620023
          Tamil Nadu State (India)
          Mobile: +[protected]
          Email: pon.[protected]@gmail.com
          [protected]@gmail.com
          [protected]@yahoo.com
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            S
            Sudhir Bisht
            from Gurgaon, Haryana
            Nov 16, 2016
            Resolved
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            Resolved

            Address: 201301

            To get the policy completion benefits, I contact Customer Service Centre, and as instructed and by them, I have send all the below documents via Speed Post to LIC Customer Zone Karnal, Near Petrol pump, Sector 12, Karnal. My Policy has zone mentioned as Karnal so Customer Service asked me to send it to them.
            Speed Post Tracking # EU[protected]IN. It was delivered and then next day I got the sms that LIC has registered the policy under NEFT with HDFC bank, but still I didn't get the benefits.So, what was the use of registering.

            Documents couriered were -

            a) Original Policy Bond.
            b) Photo ID
            c) Discharge Form duly filled with witness details.
            d) NEFT mandate form.
            e) Cancelled Checque.

            Now, I get email from Panchkla AO office that please send the original bond to them as they have not received those. How can I send original bond to them when I send it to Karnal LIC Office as told me by Customer Service.
            I don't have two original copies of it. Original already send to Karnal office.It is amazing the during these days of online/e-Services, an organization like LIC can't coordinate with various branches/divisions, and customer has to suffer for no good reason.Moreover, Customer Service LIC only suggested it to me.And now I am in lurch.
            So, now I want to get the maturity benefits.
            Thanks for your help and consideration!

            Thank You,
            Sudhir BISHT
            [protected]
            Nov 19, 2016
            Complaint marked as Resolved 
            Actually this complaint was un-necessarily opened by me. Shouldn't have done that, as even before this LIC were contacted by me via their web portal, and they were already working on it to get it resolved. Hats Off to Manager CRM Karnal Office, as he was in the forefront of getting this issue from beginning to end and timely communicating to me via emails. Finally special thanks to AO 16N, PKL .Kudos. They acted on this very promptly. This is completely resolved with full satisfaction. Thanks LIC Customer Service Team for your help!
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              I
              Ishanand singh
              from Patna, Bihar
              Nov 15, 2016
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              Address: Patna, Bihar, 800025

              Hello sir,
              This is Shivangi Jha. My father Mr Ishanand Singh took jeevan akshay plan 6 lic policy in 2015 from an agent. This january he was diagonised with cancer. He had his cancer surgery in mumbai in march 2016. It costs us around 15 lakhs.We are now financially disturbed. As he invested around 4 lakhs in that policy, but now he wants to discontinue the policy and wants his money back. Please tell me the procedure as to how he can discontinue the jeevan akshay policy plan6. We are really in need of money. Please suggest us. I am sending you further detail of my father's policy number.
              LIC JEEVAN AKSHAY 6 (TABLE NUMBER 189)
              1.Policy no[protected] dtd 26.09.2015 for Rs 285000 fvrng Ishanand Singh
              2. Policy no[protected] dtd 26.09.2015 for Rs115000 fvrng Kalpana Singh under J-Jt.Life & Lst.Surv.Annuity (100%) Ret PP.
              Please look into this matter seriously. We really need our money.

              Regards
              Shivangi Jha
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Nov 16, 2016
              Updated by Ishanand singh
              Hello sir,
              This is Shivangi Jha. My father Mr Ishanand Singh took jeevan akshay plan 6 lic policy in 2015 from an agent. This january he was diagonised with cancer. He had his cancer surgery in mumbai in march 2016. It costs us around 15 lakhs.We are now financially disturbed. As he invested around 4 lakhs in that policy, but now he wants to discontinue the policy and wants his money back. Please tell me the procedure as to how he can discontinue the jeevan akshay policy plan6. We are really in need of money. Please suggest us. I am sending you further detail of my father's policy number.
              LIC JEEVAN AKSHAY 6 (TABLE NUMBER 189)
              1.Policy no[protected] dtd 26.09.2015 for Rs 285000 fvrng Ishanand Singh
              2. Policy no[protected] dtd 26.09.2015 for Rs115000 fvrng Kalpana Singh under J-Jt.Life & Lst.Surv.Annuity (100%) Ret PP.
              Please look into this matter seriously. We really need our money.

              Regards
              Shivangi Jha
              Nov 16, 2016
              Updated by Ishanand singh
              Hello sir,
              This is Shivangi Jha. My father Mr Ishanand Singh took jeevan akshay plan 6 lic policy in 2015 from an agent. That time my father did not know that this policy has no surrender value. Neither did that agent told him. This january he was diagonised with cancer. He had his cancer surgery in mumbai in march 2016. It costs us around 15 lakhs.We are now financially disturbed. As he invested around 4 lakhs in that policy, but now he wants to discontinue the policy and wants his money back. Please tell me the procedure as to how he can discontinue the jeevan akshay policy plan6. We are really in need of money. Please help us to get our money back. Please suggest us. I am sending you further detail of my father's policy number.
              LIC JEEVAN AKSHAY 6 (TABLE NUMBER 189)
              1.Policy no[protected] dtd 26.09.2015 for Rs 285000 fvrng Ishanand Singh
              2. Policy no[protected] dtd 26.09.2015 for Rs115000 fvrng Kalpana Singh under J-Jt.Life & Lst.Surv.Annuity (100%) Ret PP.
              Please look into this matter seriously. We really need our money.

              Regards
              Shivangi Jha
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                S
                space4u86
                Nov 15, 2016
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                Website: WWW.LICINDIA.COM

                I have one lic policy[protected] on salary saving mode at bhusawal branch.
                I want to change premium mode from monthly to yearly but branch tells premium of april 2016 is sent to lic manmad branch.
                Manmad branch tells we have reversed the premium long ago.

                Ince two months i have stopped premium from my salary as it's not being credited on time and i have planned to pay it myself online.

                Both branches manmad and bhusawal are playing with me.

                I have become helpless.
                Lic doesn't have any national helpline or any support system

                Now what to do
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  D
                  DEVESH DEWANGAN
                  from Indore, Madhya Pradesh
                  Nov 15, 2016
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                  Address: Janjgir-Champa, Chhattisgarh, 495689

                  Respected sir,

                  This is devesh dewangan lic agency code 0296038a from naila branch.
                  I need lic portal userid and password to serve better to my customers.

                  Thankyou

                  Your's faithfully
                  Name-devesh dewangan

                  Agency code-0296038a
                  Mobile - [protected]


                  Show quoted text
                  When i get my i'd and password please clarify me

                  Show quoted text
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Nov 16, 2016
                  Updated by DEVESH DEWANGAN
                  Not get id paasword till now
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                    S
                    Sayyam Jain
                    from Bhopal, Madhya Pradesh
                    Nov 11, 2016
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                    Address: Sehore, Madhya Pradesh, 466221
                    Website: www.licindia.com

                    Sir,
                    I have paid lic premium for policy no[protected] dated 27/11/2016, rs. 5873/- through www.Licindia.com, but i do not recived any recipt till date and time. Rs 5873/- debited from my account on same time.
                    When send a mail to [protected]@licindia.com then he reply to "pcmc. Cell",
                    Eps1 with these comments
                    " sir/madam
                    The transactions dated 10/10/2008 with status '9999' is available.
                    Pl do the needful.

                    Yours
                    Portal team

                    Please confirm and reply that this payment received by lic and send receipt at
                    [protected]@gmail.com
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      D
                      durngh
                      Nov 10, 2016
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                      Address: 700102

                      Hi, I have a housing loan with LICHFL, loan number[protected]. It is of floating interest rate (initial 3 years ROI was 10 %). Now from October 2016 my ROI is suddenly increased into 11.2 %, however according to RBI home loan rate should be reduced. In spite of repeated request, they have not reduced it. Please suggest what should I do?

                      I have emailed LICHFL and did not get a response.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        J
                        jkani12
                        from Chennai, Tamil Nadu
                        Nov 8, 2016
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                        Address: 600078
                        Website: www.licindia.com

                        My policy no.[protected]
                        Kindly update my e-mail address as [protected]@gmail.com
                        Please note, i have forgot my old e-mail address, hence unable to login. request yourself to send my password to my new e-mail address enable me to get my premium receipts & not able pay premium of lic also.
                        Kindly make as soon as possible.

                        Thanking you,
                        Kanimozhi j
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Nov 05, 2016
                        gtamilselvam's response
                        I am unable to enroll my new policies because of incorrect date of birth mentioned in my profile. I'm unable to modify it. I registered my complaint twice at LIC official web site but in vain. The compalint numbers were 229888 dated 04.02.2010 & 230783 dated 06.02.2010. Please help by getting it ractified.
                        Nov 05, 2016
                        gtamilselvam's response
                        Pl. Change my date of birth 30.05.1978
                        I am unable to enroll my new policies because of incorrect date of birth in my profile. I'm unable to modify it. My date of birth 30.05.1978. Please do it
                        I have forgotten my previous email id and password, so u are requested to change my previous ID with my latest I'd that is [protected]@gmail.com my lic policy No_[protected]Arjun singh) dues for online pay earliest my Mob No-[protected] confirm action please.
                        Sir,
                        I have paid lic premium for policy no[protected] dated 10.11.2016, rs. 2618/- through net banking, but i do not received any receipt till date and time. Rs 2618/- debited from my account on same time.

                        Kindly confirm amount received to LIC & send receipt to my registered mail ID.
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                          S
                          Sarfraz S
                          from Delhi, Delhi
                          Nov 7, 2016
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                          Address: 600002
                          Website: www.licindia.in/Home/Pay-Premium-Online

                          Hi LIC team,

                          I am unable to make online payment of my premium for LIC policy#[protected].

                          Getting the below error page:
                          "Premium cannot be paid for this policy using Online Payment Facility. Please ensure that the premium is due for the policy and try again"

                          Please help resolve this issue at the earliest, since I can only pay my premium through online alone.

                          Thanks,
                          Mohamed Sarfraz S
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            9
                            9894739335
                            from Perundurai, Tamil Nadu
                            Nov 6, 2016
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                            Address: 605108
                            Website: www.licindia.com

                            Sir.

                            we have given all document for maturity payment of LIC POLICYwell in time

                            including NEFT details under acknowledgement.On due date payment was

                            not initiated .I contacted villupuram lic brannch on 05/11/2016 then only

                            NEFT was initiated.Actual due date was 03/11/2016.

                            Policy no[protected] in the name of my wife C.Jayashree

                            Request action.
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Change in Email ID
                            Policy No.[protected]
                            Kindly update my e-mail address as [protected]@hotmail.com
                            Please note, I have forgot my, hence unable to login. Request yourself to send my password to my new e-mail address enable me to get my premium receipts & not able pay Premium of LIC also. My mob. no. is [protected]
                            Need to enroll more policies same mobile no [protected] &Same mail ID
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                              D
                              dhop
                              from Bengaluru, Karnataka
                              Nov 6, 2016
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                              Website: www.licindia.com

                              Sir/Madam
                              I have made online payment of Rs. 33, 375/- as renewal premium against Pol. No[protected] through www.licindia.com on[protected], LIC Seq NO[protected] & Acknowledgment NO-PR[protected]. The amount was debited from my Bank A/c on the same day time, Transaction ID 09433854. But till date I have not received any receipt in my E-mail.
                              Therefore I request you kindly to do the needful and send the receipt through my E-mail.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                P
                                Price - Raj
                                from Hyderabad, Telangana
                                Nov 4, 2016
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                                Address: Hyderabad, Andhra Pradesh, 500075
                                Website: www.lichfl.com

                                I will not suggest LIC hfl because we will not get any response during the loan transfers, they will not allow the cheques after 4pm for which we have to pay an additional amount for break period interest.Even if you opt for home loan you have to take decision for the loan transfer due to higher int rates in floating mode

                                They are having traditional systems- for each request we need to reach the lic hfl office because they wont respond properly in the phones. If your cheque bounces they will send message after 4-5days for which again we need to pay breakperiod intrest during loan transfers..no quick alerts to avoid this kind o[censored]nnecessary & delayed payments.

                                If you are looking for a Home loan in LIC HFL you have to bare this kind of issues as iam well experienced ..kindly go through the websites for comparision of intrest rates and select the best option...if you are choosing LICHFL then you are doing big mistake.

                                Thanks
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                My Policy no.[protected]

                                Kindly update my e-mail address

                                [protected]@gmail.com

                                Please note, I have forgot my, hence unable to login. Request yourself to send my password to my new e-mail address enable me to get my premium receipts & not able pay Premium of LIC also.

                                Thanking you
                                Regards
                                Yuvarajan
                                Policy No.[protected]
                                Kindly update my e-mail address as [protected]@gmail.com

                                Please send me password to my new e-mail address so i will get my premium receipts & to pay Premium of LIC .

                                Thanking You,
                                arundhati phadtare.
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                                  M
                                  from Ankleshwar, Gujarat
                                  Nov 4, 2016
                                  Resolved
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                                  Resolved

                                  Address: 829122

                                  Dear Sir/Madam
                                  Good Afternoon
                                  Actually i am living in Gujarat and have policy no[protected] in Jharkhand, In this policy wrong DOB 19/01/1978 is mentioned but correct DOB is 15/01/2016
                                  I had visited LIC office in Ramgarh home branch on 15/10/2016 that time officer told me that it had been corrected but it is not reflecting in online, I had also given age proof certificate to branch agent
                                  Please correct is as soon as possible

                                  Regards
                                  Mahesh Mahto
                                  Nov 14, 2016
                                  Complaint marked as Resolved 
                                  Dear Sir It is sorry to say no correction has been done till now, i do not receive any kind of phone call and email related to date of birth correction Please resolve it as soon as possible Regards, Mahesh Mahto
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Oct 31, 2016
                                  surae's response
                                  need not to close
                                  Policy No.[protected]
                                  Kindly update my e-mail address as [protected]@yahoo.com or
                                  Please note, I have forgot my, hence unable to login. Request yourself to send my password to my new e-mail address enable me to get my premium receipts & not able pay Premium of LIC also.
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                                    जितिन कुमार पांचाल
                                    from Vikasnagar, Uttarakhand
                                    Nov 2, 2016
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                                    Address: 110094
                                    Website: www.licindia.in

                                    Dear Sir/Madam,

                                    I made a payment of 1442 rs online to lic of policy number[protected] on 2nd november 2016, but i couldnt get pay receipt yet, information of transaction is INB/[protected]/LIC OF INDIA (BILL DESK)/L.The same amount of 1442 rs deducted from my account at the same time, but still no any auto revert mail i got from lic.

                                    I hope you will solve my query asap.
                                    Thanks
                                    Jitin Kumar
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      K
                                      K V S PRASAD REDDY
                                      from Hyderabad, Telangana
                                      Oct 31, 2016
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                                      Address: 500036

                                      Sir,
                                      I have paid premium on policy no.[protected] for rs.5461.00 standing in the name of kosana surya prakash reddy due in oct 2016 and my savings bank account debited with rs.5461.00 but i did not received renewal premium receipt. please arrange to send the renewal premium receipt immediately to my email id : [protected]@yahoo.com and oblige.

                                      Yours faithfully,
                                      K. v. s. prasad reddy
                                      Email id : [protected]@yahoo.com
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      Oct 31, 2016
                                      Updated by K V S PRASAD REDDY
                                      Sir,
                                      I have paid premium on policy no.[protected] for Rs.5461.00 standing in the name of kosana surya prakash reddy due in oct 2016 and my savings bank account debited with Rs.5461.00 but i did not received Renewal Premium Receipt. Please arrange to send the Renewal Premium Receipt immediately to my Email ID : [protected]@yahoo.com and oblige.

                                      Yours faithfully,
                                      K.V.S.PRASAD REDDY
                                      Email ID : [protected]@yahoo.com
                                      Hello sir, I m satish I paid my premium twice one by hdfc cc auto debit and one by manually, how can I get my money back plz help us. M. Satish mail id [protected]@Gmail.com.
                                      Sir, i have complited policy dated[protected] no:[protected] deductedfrom[protected]
                                      Hi.. dear sir
                                      my name is RAVI V M, My LIC Policy No[protected] and agency code 03240638.

                                      i am two time payed LIC Premium on Rs - 3225
                                      1. one trans id[protected] ON 17/10/2016 i am payed manual

                                      2. bank trans id TXHC31520610 ON 17/10/2016.

                                      Please Re-found my many to our same bank.

                                      thank you...
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                                        KVS_prasad
                                        from Hyderabad, Telangana
                                        Oct 29, 2016
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                                        Address: 533103

                                        I have paid premium on policy no.[protected] for rs.7695.00 standing in the name of my wife smt. Kosana mohana lakshmi today i. E. On 29.10.2016 through internet banking. After debiting my sb account, system not generated renewal premium receipt. Please send me renewal premium receipt to my email id : [protected]@yahoo.com immediately and oblige.
                                        Thanking you,
                                        Yours sincerely,
                                        K. V. S. Prasad reddy,
                                        Policy no.[protected]
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Oct 29, 2016
                                        Updated by KVS_prasad
                                        I have paid premium on policy no.[protected] for Rs.7695.00 standing in the name of my wife Smt.Kosana Mohana Lakshmi today i.e. on 29.10.2016 through internet banking. After debiting my SB account, system not generated Renewal Premium Receipt. Please send me Renewal Premium Receipt to my email ID : [protected]@yahoo.com immediately and oblige.
                                        Thanking you,
                                        yours sincerely,
                                        K.V.S.PRASAD REDDY,
                                        Policy No.[protected]
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