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Life Insurance Corporation of India [LIC] Complaints & Reviews

www.licindia.in

1.8

Updated: Sep 17, 2026

Complaints 6295

Resolved

2225

Unresolved

4070

So far, so good. Life Insurance Corporation of India [LIC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Life Insurance Corporation of India [LIC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: Kolkata, West Bengal, 91

Website: www.gmail.com

Please send housing loan monthly statement for current financial yr.by e-mail for income tax purpose.I have already paid january emi, but i need statement from march 2016 to february 2017.kindly send it as early as possible neither i will be in great trouble.Now i have been transferred from kolkata to alipurduar very recently therefore i am unable to collect statement from kolkata office.

e-mail address; aniruddha.[protected]@gmail.com

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Jan 14, 2017

Updated by manashi adhikary Pl.send housing loan statement for current financial year of[protected] by e-mail as early as possible. my loan a/c no.[protected].
now i have been transferred from kolkata to alipurduar very recently.
my e-mail address; aniruddha.[protected]@gmail.com
I have paid premiums through ecs by state bank of india and axis bank.
pl. send it otherwise i will in great trouble.

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B

BeenaJAntony

from Chennai, Tamil Nadu

Jan 16, 2017

I forgot my user id.Please send my user id to [protected]@yahoo.in or to [protected]@yahoo.com. I forgot which email I am registered. I tried doing it online but I am not getting email regarding it. My policy no is[protected] and D/O/B is 31/10/1982.. Please do the needful. Thank u.

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I had made transactions of Rs 2589 each towards my policy no.[protected] through transaction ID 14238980 and14240577 on dated 12/01/2017 through my SBI internet bankingtowards lic premium of my money gold policy but transaction 14240577was failed.the same amount is deducted from my SBI account twice and it is not refunded yet.so please refund my amount as early as possible

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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E

Emon banerjee

from Kolkata, West Bengal

Jan 17, 2017

Dear Sir,
I have made pilicy premium of policy no.[protected] through SBI Debit card on 09/01/2017. The amount Rs. 2512.00 has been debited from my account with LIC txn#929886 but premium receipt are not displayed online nor received through mail.

EMON BANERJEE(A)
AMBARISH BANERJEE

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Sir I have paid Online premium of rs.1668.00 for the LIC policy no[protected] . But after the completion of payment verification i got the message that transection failure. Again I repeat the same process but the result was same.
Then I paid the premiume through the office window of LIC Branch RAJNANDGAON
After it when I checked my bank account details the premiume amount of RS 1668.00 has been debited from my bank account twice.
Debited ref.no.is as follows-
HSBI[protected]IGAAOZYTP1-Rs.1668/-
HSBI [protected]IGAAOZZRD9-Rs.1668/

I request you to kindly arrange to refund me the excess payment amount (1668+1668=RS.3336/-) for the same policy.
Thanking you!

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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Z

zeolita

from Jorhat, Assam

Jan 16, 2017

Policy No.:[protected] Pension amount due on 21 December 2016, not yet received in my account. Pension was half yearly payment 21 June and 21 December. June 2016 I have received the amount but 21 December yet to received. Please update me

Request you to please do the needful for am unable to get the phone lines

S

Sandeep Madurai Raghavan

from Hyderabad, Telangana

Jan 16, 2017

Hello My policy number is[protected]. I've paid a premium of Rs. 7606/- . However didnt receive my receipt. Please send the receipt to my email address
Email: [protected]@gmail.com
Phone: [protected]

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Address: 743127

Iam Sankari Chatterjee . LIC holder of your company. My LIC policy number is[protected].I am paid premium online today i.e.14.01.17amount of Rs. 1555/-, and the same amount debited from my account but I have not received any premium payment acknowledgement receipt for my record . Request you to email the acknowledgement on my email id. [protected]@gmail.com. I require the same for the submission of my income tax exemption proof.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411027

Website: www.licindia.in

Hello Sir\Madam,

My name is Ashish Gharde
My policy number is[protected].
I pay the premium in the Pimple Saudagar branch.
Unfortunately I lost my receipt for 2016.

So my wife went to the below branch with an application which I gave to her.
LIC Of India, Lakshadeep Plaza, 1st Floor, Rahatani Chk, Pimple Saudagar, - Pune-411027.

My wife requested to provide a document which I can submit in my office for declaration for Income Tax purpose.

The Lady officer who spoke to my wife was very rude, unprofessional and arrogant.

This incidence happened at the branch around 3 pm on 13th Jan 2017.

I am very DISAPPOINTED and shocked with this LIC staff behavior.
I have one more LIC policy. If this is the behavior of LIC staff then I may cancel my LIC policies very soon.

Thanks and Regards,
Ashish Gharde
Ph: [protected]

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Address: Pune, Maharashtra, 411 043

Website: Www.licindia.in

Dear sir/madam,
I am Sangita Balasaheb Kale agent of LIC OF INDIA with agency code 1027395L, Licence number [protected] connected to Swargate branch.
I forgotten my agent portal ID and password. Please send me new portal ID and password to my e-mail ID : [protected]@yahoo.in
Name. : Sangita Balasaheb Kale
Agency code : 1027395L
License no : [protected]

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Jan 07, 2017

Deshmukh Madhuri shashikant's response I am lic agent my agency code is 02065946 branch osmanabad I forgot portal password so please help me to resolve this problem

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D

Deshmukh Madhuri shashikant

from Savantvadi, Maharashtra

Jan 13, 2017

I am lic agent my agency code is 02065946 branch osmanabad I forgot portal password so please help me to reso this problem

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Address: Kangra, Himachal Pradesh, 176215

Sir,
I have forgetted my online userid and password of online payment of liC. Therefore it is requested to provide the new userid and password to me for online payment of lic premium

I am very much thankful for your kindness and co-operation on the above matter. it is also requested to provide the required information to me on my email id i.e. [protected]@gmail.com

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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P

Padma Shree N

from Mavelikara, Kerala

Jan 12, 2017

Hi my is padmasree n policy number[protected]
Don 01.06.1990
Amount 1539.67
Email [protected]@gmail.com
Mobile no entered correctly but throwing wrong data please fix the issue

B

Bomdak Taju

from Naini Tal, Uttarakhand

Jan 13, 2017

I had paid my November month premium Rs.1592 only, on 11 Jan 2017 and still I had not received my paid confirmation.

T

T.V.Viswanathan

from Madurantakam, Tamil Nadu

Jan 13, 2017

I have paid on 04.01.2017 through on line of City Union Bank for my son Life Insurance of India Preimum.Policy No.[protected]. Till date I have not received the receipt in my email id. visu.[protected]@gmail.com. I am not able to make complaint against LIC not able to contact authorities. Kindly help to get receipt from LIC or get refund from LIC.

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Address: Rajnandgaon, Chhattisgarh

Website: [email protected]

After the completion of online premium payment through internet banking by the lic app on 10/01/2017 i got the report in app that my transection is failure then i paid my premium rs.1668.00 in the lic office rajnandgaon, chhatisgarh.
But today when i am checking the status of my bank account details the amount of online premium payment through bank has been debited.
Kindly arrange to refund the amount in my account.
Thank you!

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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S

Sahni Ranjit

from Imphal, Manipur

Jan 12, 2017

I have made online payment for my LIC premium No:[protected] of an amount of Rs. 6425 +Taxes . but i haven't received the receipt. please do the needful.

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Address: 560037

Please email me lic receipt to kapil. [protected]@gmail.com

Transaction id date total amount status
13933424
[protected]
11:53:09
10, 000.00 completed successfully

Hi,

I have done transaction for my policy "[protected]".
Name : ramesh dongre
Payment : 10, 000.
Transaction id: 13933424
Date and time :[protected]:53:09

I am able to check the status and its showing successful. But i have not got receipt till now.

Please note the transaction id and date for future reference.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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C

csubhendu

from Kolkata, West Bengal

Jan 16, 2017

Double payment of Rs.13593/- has been made on 13/01/2017 as yearly premium against policy no:[protected] via SBi internet banking under bank transaction id[protected] dated 13/01/2017.
Request to refund back the above amount via same gateway in order to credit to my SBI a/C at the earliest.

P

Pavan Kumar N R

from Delhi, Delhi

Jan 16, 2017

I have paid premium online but unable to generate the receipt. help me. As LIC website seems to be not opening It is difficult to generate receipt.

Policy Number:[protected], Name: Pavan Kumar N R, premium Paid on: 09/01/2017

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Address: Mumbai City, Maharashtra, 400021

Website: www.licindia.in

I have been trying to open / login to the LIC website, but the site dosen't respond. This is very poor customer service from LIC.
Especially now when we have to submit the LIC premium payment slips at our office. If these slips are not submitted on time tax will be deducted from the salary.
If someone at LIC is listening / paying attention to this then I request you go kindly look into why your website is not functional & get it up & running at the earliest.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Jan 05, 2017

Pankaj3456's response Pls, Confirm

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P

Pankaj3456

from Noida, Uttar Pradesh

Jan 11, 2017

Dear Sir,

Pls, inform to you that Date 29.12.2016, pay LIC Payment by my debit Card .
but no receipt copy mail on mail ID No
[protected]@gmail.com.
Mobile No=[protected]
LIC No=[protected], Transaction ID No=13162476

Pls, confirm to me that Allready paid premium Rs, 3630/- or no paid premium.
Thanks & Best Regards
Pankaj Kumar

R

Rajib Kumar Bala

from Mumbai, Maharashtra

Jan 11, 2017

Hi,

I have paid Rs. 1, 857 to policy no[protected] but did not get any receipt of this transaction. I have paid on 05/01/2017 at 7.33Pm. Balace was deducted from my account. Please look into this.

Regards,

Rajib Bala
Mobile No- [protected]

B

B. Mohammed Rafi

from Hyderabad, Telangana

Jan 12, 2017

Sir,
I have paid LIC yearly premium Rs 27819 on 2-1-2017 online through the licindia.in website . 4days gone, still I didn't got premium receipt to my email. Premium amount got debited from my bank account Transaction ID is 13459367
dt 2-1-2017 .
Please pursue my issue as early as possible with regards
B. Mohammed Rafi

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Address: 743127

Website: [email protected]

I tried to enroll my policy vide no[protected] in lici portal for receipt of on line
paid of the said Policy(as non registered ), but every time i could not be succeeded, as such i am not getting any receipt, though i paid the premium on 31/12/2016, further it is to inform you that, i personally tried to enroll my the said policy and every time it is answered by you that, you will be informed after
success, but actually not getting any reply. Pl do the needful

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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P

Pradom

from Delhi, Delhi

Jan 12, 2017

Dear sir,
Mere account se double payment kati h lic ki

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Address: 500040

My policy no.[protected],[protected],[protected],[protected]

Please update my e-mail address as [protected]@gmail.com

Unable to pay my premium.

Previously i updated my LIC profile with incorrect email address. I forgot the password and unable to login. Unable to pay my premium in time using the LIC portal. Please update my profile with given email id asap.

Thanking you,
Bhanu Kiran

Jan 12, 2017

Complaint marked as Resolved

Resolved the issue by calling LIC customer care. My account was updated on call. Thanks LIC customer care on call support.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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S

Skeef Menezes

Jan 11, 2017

Hello,

I have made the payment of Rs. 28333.60 and have not yet received the receipt, can it be sent to my registered email id [protected]@gmail.com and skeef.[protected]@shopcj.com on priority. Below are the details.

Policy Nos
[protected]
[protected]
[protected]
[protected]
[protected]

regards,
Skeef

F

francisxavier savarimuthu

from Chennai, Tamil Nadu

Jan 11, 2017

I paid the premium amount for the following policy numbers through bank of boroda net banking. payment date 04.01.2017.
[protected]Rs.1440,[protected]Rs.2679,[protected]Rs.16360
[protected]Rs.1423. till now i didnt get receipt So please sent the above policy receipts through my email address

K

Kevin Phillips

from Delhi, Delhi

Jan 18, 2019

Second installment of my super annuity N0. 041HO[protected] has not been paid for the year 2018 inspite of my written reminder.
Request for an Existence Certificate also not been issued for the year 2019.
Please do the needful and intimate me through email of SMS
Kevin Phillips
Dong Kadiang
Nongmensong
Shillong - 793019

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Address: 400102

Rupees 502 amount is get debited from my sbi account on 6th jan 2017 for reason DEBIT
0000000CO[protected]SBI LIC LTD OPERATIVE A/C0000, but i dont know why this amt is get debited coz i dont have any LIC or other plan and regarding this i have visited to sbi home branch on 7th jan 2017 but no resolution after that service manager patel sir told me to submit an application to sameer sir so my mother visited to sbi home branch on 9th jan 2017 to submit an appln but sameer sir not accepted app. my sbi account number is : [protected].

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Address: Jagatsinghpur, Odisha, 754141

Dear sir, please allow to me change the wrong date of birth is 01.01.1987 but my original date of birth is 09.04.1986 and my policy no is[protected] . otherwise please you change my date of birth and please active mobile alert in this no-[protected] to be informed me my premium date and due date also.

Thanks & Regard
Pratap Chandra Sethy
jagatsinghpur, odisha
MOBILE NO--[protected]

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110058

Hi All,

As per the above subject i am trying to call agent whose name is Najmi Khan([protected]). i bought one policy from him. firstly after so many calls he provided my first premium slip and now still as yet i did not get any policy bond. As strange he is not answering my any calls and text.

So please take care of this. what should i do before to buy any policy we get lots of calls but now i am unable to receive my policy.

LIC is good but that kind of guys and their behaviour to the person is not good for LIC Image.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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S

surender gusain

from Gurgaon, Haryana

Jan 10, 2017

Pleas take a action f this kind of agent

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Dear Sir / Mam
My name is William Rodrigues, I have paid lic premium amount Rs1748 online using debit card on 06.01.2017 but I have not recieved any reciept from you. hence I request you to send the payment reciept to my email id:[protected]@gmail.com as early as possible.

Name: William Rodrigues
Lic Policy no:[protected]
online payment date:06.01.2017
amount:1735(actual amt)+13(fine)=1748

thank you

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Address: Ballia, Uttar Pradesh, 277001

Website: life corporation of india

Sir,
I have paid lic premium installment amount 4939/-through our official website
having a policy number is[protected] on dated 02/01/2017, the payment was successful but still today I did not get any payment receipt from you.
The installment amount is debited from my (state bank india) account.
Therefore, i kindly request you to please resolve my problem as quickly as possible.
Thank you sir

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Sir, I have paid my LIC premium of Policy No.[protected] &[protected] on 3rd January 2017 but till date I have not received its acknowledgement. So, please send it through email for further necessary action. My email ID is [protected]@gmail.com I have submitted my all details along with my mobile no. [protected]. I have paid this amount through net banking. So, solve my problem forthwith.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Jan 05, 2017

sadashivmarawar's response OK ðŸ‘Œ thanks

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V

vijendra gaina

from Delhi, Delhi

Jan 11, 2017

Dear sir

my name is vijendra singh i have online payment from 02.01.2017. 10410rs two time payment pls refund one time payment.

policy no[protected]
name-vijendra singh

TRANSACTION SEQUENCE NUMBER-T83380 REF NO-MT170040021000010018108

TRANSACTION SEQUENCE NUMBER-T85809 REF NO-MT170040021000010018115

mobile-[protected]

S

sadashivmarawar

from Aurangabad, Maharashtra

Jan 11, 2017

I was registered pol.no.[protected]&[protected] for S.V.refund on dated 31/12/2016.As per bond contract it was not necessary to submit pan card number at the time of refund.Also I have submitted pan card copy.Still I have not received any payment.

P

pramod.mohite789

from Indore, Madhya Pradesh

Jan 12, 2017

Dear SIR/MAM,
I Pay Premium Rs-1563 against Policy[protected] & Premium Rs-3032 against Polcy[protected] on 05.01.2017 But Payment Receipt Not Received My Mail ID- pramod.[protected]@gmail.com.
Kindly Give Receipt

Thanks & Regards,
P.M.Mohite
[protected]/[protected]

A

Ankitggg

from Delhi, Delhi

Jan 12, 2017

Today[protected] i made a online payment for policy no.[protected] using lic app.

Amount is deducted from my account.but transaction status is showing failed
Transaction number : 13878337

Kindly look into this as soon as possible

À

à¤šà¥Œà¤§à¤°à¥€ à¤µà¤¿à¤•à¥à¤°à¤¾à¤‚à¤¤ à¤†à¤°à¥à¤¯

from Gurgaon, Haryana

Jan 13, 2017

Sir,
I have made online payment for premium. My bank account has been debited but e receipt has not received by me. Policy related information are below.
Policy no :[protected]
Transactions date: 05/ january / 2017

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Address: Rohtak, Haryana, 124113

Website: lic- life insurance company of india

Dear sir/ mam,
I have paid lic premium for policy number[protected] dated 08/01/2017 rs. 24400.30 through licindia.in. But i don't receive any reciept till date and time. Rs. 24400.30 debited from my (State bank of patiala) bank account at the same time.
Please send the reciept on my mail id ([protected]@gmail.com)
I shall be highly thankful to you for this.

Harbans lal
[protected]@gmail.com
[protected]

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Jan 02, 2017

jagannath Roy's response Online deposits ricipt please e-mail [protected]@gmail.com

Jan 02, 2017

jagannath Roy's response Policy[protected]

Jan 02, 2017

jagannath Roy's response Policy[protected] not deposits ricipt available

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N

naveen kumar bisla

from Delhi, Delhi

Jan 9, 2017

Naveen Kumar Bisla Submit a Complaint
dear sir,
i have pay premium by internet but the recepit are not given him so pls send me duplicate recepit in my Email id [protected]@gmail.com
my policy no.is[protected]

S

sekharvision

from Delhi, Delhi

Jan 9, 2017

On line premium receipt not received /generated
Sir,
I paid premium through 'HDFC online'
policy no.[protected] amount 7314-00 dt 30th Dec through HDFC Net banking
pl.send me online receipt to my email. [protected]@gmail.com

G

Ganji Rambabu

from Hyderabad, Telangana

Jan 10, 2017

I have not received receipt of online payment on 30/12/2016 through LIC of India for RS.3068/- of[protected] till date.So kindly clear my complaint as soon as possible.My policy No.[protected] of G.Krishna chaithanya

J

jagannath Roy

from Karnal, Haryana

Jan 10, 2017

Dear sir
I am LIC agent policy no[protected] date 31/12/2016 online deposits ricipt email I'd not available next policy no[protected] date 31/12/2016 no ricipt ...please Submit email I'd... [protected]@gmail.com mobile [protected]

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Address: Ghazipur, Uttar Pradesh

Website: [email protected]

Sir/madam
I ambjarangi singhyadav. I am agent of life insurence corporation of india. I want to get up our agency potal & password. So please send me our portal @ password to our email id
Thanks
Your
Name - bajarangi singh yadav
Village - nagwa nawapura
Post - fatehpur atwa
Diss - ghazipur (Up)
Agency code - 01379 28h branch - yusufpur;mohammadabad (28h)
Mobil no - [protected]

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Jan 07, 2017

Updated by Bajarangi Singh Yadav [protected]@iob.in

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M

Mayurkumar patel

from Surat, Gujarat

Jan 9, 2017

My policy no. is[protected] for life insurance.Kindly arrange me to provide statement for the premium paid by me .till date i cant receive my statement.This is require for the submission of my income tax return.
Uregent action is requested. my email id is [protected]@gmail.com

regards
mayur patel

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