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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 155

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K
Kishorekumar Kp
from Pune, Maharashtra
Jan 25, 2016
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Address: Khammam, Andhra Pradesh, 507118
Website: lic of india

I was submitted all documents in bhadrachlam Lic branch and the policy was on my father name he was expired 12 years back still we didn't get money. If submitted one document they asking for another one, this things taking so long and making us frastrauted now I in branch but there not in office if I asked his.number nobody giving his name: naik claims department
Myself Kishore
Mob: [protected]
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    Hema M C
    from Bengaluru, Karnataka
    Jan 25, 2016
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    Address: Shimoga, Karnataka
    Website: licindia.in

    Hi,

    I have paid my LIC premium through IDBI Bank - Eazy2Pay Payment Gateway on 21/12/2015 for the amount of 6409.

    Policy number[protected]

    But the same is not reflected in LIC portal till now (25/01/2016). When contacted LIC office(Shimoga) regarding the issue, initially they said they will check the issue but no response even after sending multiple emails.

    But when made the payment got email from awl-in.[protected]@atos.net with the below details.

    Please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway :

    Merchant Name: Life Insurance Corporation
    Merchant Ref Number: 11270313

    Payment Amount: Rs. 6408.53
    Payment Date: Mon Dec 21 14:54:01 IST 2015

    Transaction Identification Number:[protected]

    And my credit card company is telling the above merchant has claimed the amount and I have got the credit card bill for the same.

    Please somebody help me to sort it out as I need to submit proof for my IT declarations.

    Regards,
    Hema MC
    Sep 19, 2016
    Complaint marked as Resolved 
    A call from LIC head office and more information gathered from bank through which the payment was made, resolved the issue. Thanks
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      S
      Sushil Kumar Singhal
      from Bengaluru, Karnataka
      Jan 24, 2016
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      Address: New Delhi, Delhi, 20

      I have submit my papers for payment neft from id proof and cancil cheque dt 13/8/2015 brach 129 shivaji nagar delhi -20 not update yet so many time send messages by [protected]@licindia.com also submit two time but no budy see the same presently i have at bangalore why here not submit papers my contact no [protected] see the same and update the same.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        P
        pparun
        from Thiruvananthapuram, Kerala
        Jan 23, 2016
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        Address: Kannur, Kerala, 670331
        Website: www.licindia.in/NewUserRegistration.htm

        I tried lot of times to register LIC online, but it always showing wrong data enterd.
        My policy number:[protected]
        My mobile number:[protected]

        Please do the needful

        best regards,
        Arun PP
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          S
          sunilvijayan
          Jan 22, 2016
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          Address: 400054

          My Annuity No. OS0041500 in the name of Sunil Vijayan has not been paid since Year 2006, despite the ECS mandate being put in place.
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            B
            bapi acharya
            Jan 22, 2016
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            Address: Howrah, West Bengal, 711114

            My policy no[protected], maturity date 19.01.2016. Till now I have not receive my maturity amount.I have not got any information about delay .pls take immideat action.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              J
              jami71
              from Hyderabad, Andhra Pradesh
              Jan 22, 2016
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              Address: Hyderabad, Andhra Pradesh

              Reduction of rate of intrastate from 12% to 10.2% I have submitted my request to LICHFL at Kukatpalli branch on dtd 03.12.2015 and my application no: 17314507, paid amount Rs.1145/- dtd: 21.11.2015, I have checked my loan account till date no changes made reduction of rate of Interest from 12% to 10.2%.

              Request take up this issue as early possible,

              If any clarification Iam available with contact no: [protected]

              With regards,
              J SrinivasaRao
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                R
                rayavarapu pavan kumar
                from Cumbum, Andhra Pradesh
                Jan 22, 2016
                Resolved
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                Address: Hyderabad, Andhra Pradesh, 500039
                Website: www.Lic.com

                Hi,

                I have made two times payment for my premium by mistake.

                Policy:[protected]

                I need my money back.

                Thanks,
                Pavan Kumar
                [protected]
                Sep 21, 2016
                Complaint marked as Resolved 
                my problem is got resolved.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  J
                  jyoti22391
                  from Delhi, Delhi
                  Jan 22, 2016
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                  Address: New Delhi, Delhi, 110040

                  Please read the mail sent by me to the manager of lic of india, delhi branch unit 11l plot no.16 block sector 1 dsidc narela delhi.

                  And solve my matter

                  To,

                  The manager,

                  Lic of india, delhi branch unit 11l

                  Plot no.16 i block sector 1

                  Dsidc narela

                  Delhi.

                  City: vijay nagar narela

                  Pin code: 110040

                  Branch code: 11l

                  Sub: complain against the improper functioning of lic of

                  India-reg.

                  Honourable sir/ madam,

                  It is stated that i am a policy holder in lic of india, branch unit - 11l,

                  Plot no. 16, sector-1, d. S. I. D. C, near i. T. I, bhorgarh, narela, delhi -

                  110040. The detail of my policies is as under-

                  S. No. Policy no.Instalment in rs. Date of

                  [protected]/06/09 mly/ ecs

                  [protected]/06/09 hly/ ecs

                  [protected]/06/10 mly/ecs

                  And i am very sorry to state that there is no proper deduction of

                  My policies from my account of sbi - [protected], through ecs

                  Mode means my policies are blocked without any reason from my

                  Side. This is not happened first time but this is a regular practice.

                  Till today nine times my policies have been blocked and more than

                  Rs. 2000 i have paid to the lic of india as a late fee to restart my

                  Policies. I inquired about this matter to the employee of lic, who

                  Are working at branch - 11l, narela, delhi-110040. They told me

                  That this is due to the malfunctioning of the sbi bank and i should

                  Open an account in another bank. Then i went to my sbi account

                  Branch - pooth khurd, delhi -110039 and was told that there was

                  No fault of sbi bank in this matter.

                  Moreover i have submitted many applications at lic branch - 11l,

                  Narela, delhi-110040, to change the mode of payment of my all

                  Policies from monthly to half yearly, regularly in the time

                  Suggested by the employee of lic, who are working at branch - 11l,

                  Narela, delhi-110040; but all in vain, there is no positive response.

                  Sir/madam i am a government servant and i have not much time to

                  Visit lic branch - 11l, narela, delhi-110040, again and again

                  Meaninglessly nor i have much money to pay as late fee without

                  My fault so i request you to solve my matter means the mode of

                  Payment of my all policies should be from monthly to half yearly,

                  And there should be regular deduction of instalments from my sbi

                  Account in time through ecs mode and if there is any problem

                  Through ecs mode than i request you to change this mode to cash;

                  I shall pay instalments by cash or by net banking.

                  Hoping for favourable response soon.

                  Thank you

                  Yours sincerely

                  Sandeep sharma (Policy holder)

                  R/o - h. No-8, near mcd school, vill.-sultanpur dabas, p. O.-

                  Pooth khurd, delhi - 110039.
                  I have requested many times and i have sent the following e mails but no response

                  1.
                  To,
                  The manager, lic of india, delhi br unit no 11d
                  3rd floor, jeevan pragati
                  Plot no.6
                  Laxmi nagar distt centre delhi
                  City: delhi
                  Pin code: 110092
                  Sub: complain against the improper functioning of lic of india-reg.
                  Honourable sir/ madam,
                  It is stated that i am a policy holder in lic of india, branch unit - 11l, plot no. 16, sector-1, d. S. I. D. C, near i. T. I, bhorgarh, narela, delhi - 110040. The detail of my policies is as under-
                  S. No. Policy no. Instalment in rs. Date of commencement status/mode
                  1 [protected] 2908 10/06/09 mly/ ecs
                  2 [protected] 1071 10/06/09 hly/ ecs
                  3 [protected] 1290 26/06/10 mly/ecs

                  And i am very sorry to state that there is no proper deduction of my policies from my account of sbi - [protected], through ecs mode means my policies are blocked without any reason from my side. This is not happened first time but this is a regular practice. Till today nine times my policies have been blocked and more than rs. 2000 i have paid to the lic of india as a late fee to restart my policies. I inquired about this matter to the employee of lic, who are working at branch - 11l, narela, delhi-110040. They told me that this is due to the malfunctioning of the sbi bank and i should open an account in another bank. Then i went to my sbi account branch - pooth khurd, delhi -110039 and was told that there was no fault of sbi bank in this matter.
                  Moreover i have submitted many applications at lic branch - 11l, narela, delhi-110040, to change the mode of payment of my all policies from monthly to half yearly, regularly in the time suggested by the employee of lic, who are working at branch - 11l, narela, delhi-110040; but all in vain, there is no positive response.
                  Sir/madam i am a government servant and i have not much time to visit lic branch - 11l, narela, delhi-110040, again and again meaninglessly nor i have much money to pay as late fee without my fault so i request you to solve my matter means the mode of payment of my all policies should be from monthly to half yearly, and there should be regular deduction of instalments from my sbi account in time through ecs mode and if there is any problem through ecs mode than i request you to change this mode to cash; i shall pay instalments by cash or by net banking.
                  Hoping for favourable response soon.
                  Thank you
                  Yours sincerely
                  Sandeep sharma (policy holder)
                  R/o - h. No-8, near mcd school, vill.-sultanpur dabas, p. O.- pooth khurd, delhi - 110039.


                  2
                  To,
                  The manager,
                  Lic of india, delhi branch unit 11l
                  Plot no.16 i block sector 1
                  Dsidc narela
                  Delhi.
                  City: vijay nagar narela
                  Pin code: 110040
                  Branch code: 11l
                  Sub: complain against the improper functioning of lic of india-reg.
                  Honourable sir/ madam,
                  It is stated that i am a policy holder in lic of india, branch unit - 11l, plot no. 16, sector-1, d. S. I. D. C, near i. T. I, bhorgarh, narela, delhi - 110040. The detail of my policies is as under-
                  S. No. Policy no. Instalment in rs. Date of commencement status/mode
                  1 [protected] 2908 10/06/09 mly/ ecs
                  2 [protected] 1071 10/06/09 hly/ ecs
                  3 [protected] 1290 26/06/10 mly/ecs

                  And i am very sorry to state that there is no proper deduction of my policies from my account of sbi - [protected], through ecs mode means my policies are blocked without any reason from my side. This is not happened first time but this is a regular practice. Till today nine times my policies have been blocked and more than rs. 2000 i have paid to the lic of india as a late fee to restart my policies. I inquired about this matter to the employee of lic, who are working at branch - 11l, narela, delhi-110040. They told me that this is due to the malfunctioning of the sbi bank and i should open an account in another bank. Then i went to my sbi account branch - pooth khurd, delhi -110039 and was told that there was no fault of sbi bank in this matter.
                  Moreover i have submitted many applications at lic branch - 11l, narela, delhi-110040, to change the mode of payment of my all policies from monthly to half yearly, regularly in the time suggested by the employee of lic, who are working at branch - 11l, narela, delhi-110040; but all in vain, there is no positive response.
                  Sir/madam i am a government servant and i have not much time to visit lic branch - 11l, narela, delhi-110040, again and again meaninglessly nor i have much money to pay as late fee without my fault so i request you to solve my matter means the mode of payment of my all policies should be from monthly to half yearly, and there should be regular deduction of instalments from my sbi account in time through ecs mode and if there is any problem through ecs mode than i request you to change this mode to cash; i shall pay instalments by cash or by net banking.
                  Hoping for favourable response soon.
                  Thank you
                  Yours sincerely
                  Sandeep sharma (policy holder)
                  R/o - h. No-8, near mcd school, vill.-sultanpur dabas, p. O.- pooth khurd, delhi - 110039.
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                    T
                    tsurinder_20
                    from Delhi, Delhi
                    Jan 21, 2016
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                    Address: Panchkula, Haryana, 134101

                    Dear Sir,

                    My loan terms is floating but from long back it is flat 12%.

                    Kindly look and advise.


                    regards,

                    Surinder thakur
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                      S
                      suryagarg
                      from Delhi, Delhi
                      Jan 21, 2016
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                      Address: Budaun, Uttar Pradesh, 243601

                      My complaint is regarding my LIC policy, I'm not getting back money of my policy. I have submitted bond papers of my policy to get money in September 2015 at my LIC branch office Sahaswan Dist. Budaun (UP). But from September 2015 to till now January 2016, I didn't get back money. I have visited many times to lic office Sahaswan but they didn't give proper reply. I have talked with branch manager of LIC Sahaswan but they didn't give proper solution. In LIC office I get different different replies as thay told after 2 months that paper has been lost we are searching them nad next time they told your paper has been forwarded to branch office barailly your money have to come. When I call baraily LIC than they told We didn't received any papers regarding your policy number than I call to LIC Sahaswan office manager thay told we have forwarded your paper to zone Kanpur. When I ask about my money they told we have done our work to forward your paper to zone, you will get money from Kanpur, we have no any information regarding this. When I called Kanpur thaen no one is picking phone[protected] &[protected]

                      Now How I'll get my money ??

                      Policy Number :[protected]
                      Policy date :- 10/08/2005
                      Policy coplition Date:- 10/0/2015
                      Name:- SMT KANAK AGARWAL WO MUNISH BABU
                      VPO RAJPURA DT BUDAUN
                      +3 photos
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        D
                        dhara_154
                        from Palampur, Himachal Pradesh
                        Jan 21, 2016
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                        Address: 176215
                        Website: consumer complaints

                        I vishal mishra brother of deceased late sh. varun mishra died on dated 20 feb 2015 in taiwan due to accident regarding drowning in open sea as till date i have not yet recieved accident claim . As the legal requirement have been provided with full details . So kindly do the needful regarding claim.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          A
                          arun_giet
                          Jan 20, 2016
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                          Address: 410210
                          Website: LICHFL

                          I have taken a home loan from LICHFL in 2013 for Amount of 41 lakh under loan account number LNNO:[protected] . For That processing fees was Rs 41000. There was a scheme at that time where customer has to pay part processing fees (Rs 10000) and Rest will be waived off as part of promotional offer. That looked attractive and become main reason to go with LICHFL as other banks also offering the same rate of interest but processing fees waiver was not there with other banks.
                          Part payment of Loan Got disbursed approx. Rs 36 lakh in July 2013. Again Builder has given Demand of 2 Lakh in May 2015. In 2015 LIC informed me your Account gone in Payment window block Even if regular EMI was being deducted from my account. The reason given that Part processing Fees cheque (Rs 10000) was dishonor by your bank in the lieu of technical reason (Sign Mismatch). I was really Baffled and checked with my Bank but there is no such incident happen and Cheque itself not gone to bank.

                          Matter run for 2 month and LIC vashi branch informed matter solved please pay in cash for part processing fees with Penalty( Rs 10000 + Rs 350), which I paid and Demand of 2 Lakh got cleared in Aug and disbursed to builder .

                          New twist has come in the Matter again broken period interest for 2 lakh was almost Rs 1337 and has to be paid, I got the meassage from LICHFL in September. When I went to pay that amount again same story I heard from LIC vashi branch, your account payment window is Blocked as you have to pay Full processing fees (Remaining Rs 31000) . Then I protested this is unfair, then they promised me they have put your case to corporate competent authority.

                          This is going since three month and now broken period interest reached from Rs 1337 to Rs 4000 still matter is unresolved. I am getting call very week from desk please pay your broken period interest, once I am going to pay Its not accepting as Payment window is blocked this happen 5 times with me . Every time call is coming I am informing all the story and they are telling matter is solved please come and pay. So there is complete misinformation and collaboration missing in interdepartmental in LICHFL.

                          In December I have written mail to Vashi Branch manager and then I got reply that your case has been rejected by competent authority without giving me any rational.
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                            S
                            sringanesh
                            from Delhi, Delhi
                            Jan 18, 2016
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                            Address: 110001
                            Website: www.licindia.in

                            My policy number for group pension is 011H[protected]. Since one year I am not getting annuity. If I want to register complaint in LIC of India also it is not accepting. LIC concerned department is not giving any notice or information regarding stoppage of annuity payment. Pl concerned pl do the needful.
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                              K
                              kumar38
                              from Chennai, Tamil Nadu
                              Jan 18, 2016
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                              Address: Ranchi, Jharkhand, 834001
                              Website: consumer complaint

                              Please provide me reset new password in id harshww my old email [protected]@gmail.com my new email id is [protected]@gmail.com. or canceled the policies no[protected] &[protected] seema prasad.as earlier & informed me new email id.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                N
                                nypatil
                                from Chennai, Tamil Nadu
                                Jan 18, 2016
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                                Address: Nashik, Maharashtra, 412106

                                Dear sir My self patil nitin Yashwant having the loan account no [protected] but so far the company had not communicated to me.I am the regular payer and who is responsible for the extra amount i have paid since the rate of interest doped four times. I have not received any message or mail from LICHFL but regular message for due of my loan EMI Kindly do the justice with me
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                                  raju4joshi
                                  from Pune, Maharashtra
                                  Jan 17, 2016
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                                  Address: 201005

                                  Dear sir, I tried to update my profile in lic hfl, after customer logging but couldn, t succeed, I want to change my। Contact Number but it was not working. kindly please rectify the issue Thanks Raju
                                  customer support has been notified about the posted complaint.
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                                    A
                                    awast49
                                    from Amla, Madhya Pradesh
                                    Jan 17, 2016
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                                    Sir, I am LIC policy holder( Policy No.[protected] . My policy will be mature on 19/ 01/ 2016. LIC OF INDIA Khajuraho, Distt. Chhatarpur(MP) have been send the option exercise documents to me through speedpost. These documents are not readable, due to low quality of ink used by the LIC Office Khajuraho, so i am unable to complete these documents. This should be serious matter, that the documents are releasing by LIC Khajuraho to our consumer are not readble. So, please take action against him . S P AWASTHI DIII/3 Doodarshan Colony, Shyamla Hills BHOPAL 462013
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      hitesh k raninga
                                      from Mumbai, Maharashtra
                                      Jan 17, 2016
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                                      Address: Rajkot, Gujarat, 360003
                                      Website: www.licofindia.in

                                      Dear sir, I am your four policy holder and i am complaining for refund which is not received by me the policy details are given below. Policy No[protected] Name : Hitesh Kanubhai Raninga Agency code : 82018887 Plan : 179 Terms : 20 Years D.O.C. - 12.05.2008 Insurence premium Mode : 530 RS. Quarterly, Sum Assured : 50000.00 in this regard i am asking for this policy refun to your rajkot office . According to your officers LIC paid me refund of this policy before two years. i am not received any cheque of rtgs or neft in my bank account from LIC. If you wish i am provide you my all bank statements for payment period for your ready reference. Please give me positive reply for my complaint. I want my refund immidiately as soon as possible. Please help me in this matter. Thanks... Hitesh Raninga Mo[protected] Mail id : hitesh.[protected]@gmail.com
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        S
                                        sureshgoyal
                                        from Hathras, Uttar Pradesh
                                        Jan 17, 2016
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                                        Address: Barmer, Rajasthan, 344001

                                        I had paid the premium online for this year of the policy number[protected]. My bank account has been debited. But no online receipt for the payment of the premium was generated. ... Debit Account Number [protected] ... the Bank account but the LIC premium account has not been credited
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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