Claimed

Life Insurance Corporation of India [LIC] Complaints & Reviews

1.8
Updated: Oct 18, 2025
Complaints 6253
Resolved
2218
Unresolved
4035
Contacts

File a complaint to Life Insurance Corporation of India [LIC]

Having problems with Life Insurance Corporation of India [LIC]?

File a complaint and get it resolved by Life Insurance Corporation of India [LIC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Life Insurance Corporation of India [LIC] reviews & complaints page 166

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prashanth Madduri
from Mumbai, Maharashtra
Aug 19, 2015
Report
Copy

I have faced the issue while making premium payment using IDBI payment gateway and money got debited from my bank account. I did not receive any receipt.

When I tried to call the service center numbers provided on portal no one received my call.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
I have received the receipt after the complaint forwarded to LIC.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Senthilnathank143
    Aug 19, 2015
    Report
    Copy

    Address: Chennai, Tamil Nadu

    On line premium receipt not received /generated Sir, I paid premium through 'Citibank Credit card' policy no.[protected] amount 1382.80 on 19th Aug. I call and Confirmed with Citi bank that the amount is already approved to the LIC payment. But still the Online Premium receipt is not generated. Please send me online receipt to my email. ([protected]@yahoo.com) Thanks Senthilnathan.K
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rahul260785
      from Pune, Maharashtra
      Aug 19, 2015
      Report
      Copy

      Address: Nashik, Maharashtra

      I made complete outstanding payment on 10th August 2015 and this cheque got cleared, all outstanding amount got deducted from my account which included principal and interest till date. I was also promised there would be no more EMI deductions as the account is settled. But still on 17th August 2015 the EMI got deducted from my account through ECS. This is complete cheat and fraud. Looking forward to get some solution on this. Even after settling the account EMI is being deducted which is not ethical at all. My account number is [protected]. EMI of amount 32928 got deducted unnecessarily. Due to this my bank balance got disturbed and i had to arrange for funds instantly for other purposes. I had kept this amount for some other use and these guys deducted the EMI and i had to arrange for funds then. This is ridiculous. I want my money 32928 back credited to my account ASAP and with compensation as well.
      customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vimal Upadhyaya
        from Mangalore, Karnataka
        Aug 18, 2015
        Report
        Copy

        Address: New Delhi, Delhi

        I've made a payment of Rs. 31294 towards the LIC policy number[protected]. The amount is deducted from my credit card, however the LIC site says the payment has not been made yet. Kindly suggest and help in getting this issue resolved ASAP. Also, I've received the following mail from Easy2Pay : Dear Customer, As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway : Merchant Name: Life Insurance Corporatio Merchant Ref Number: 05595722 Payment Amount: Rs. 31294.60 Payment Date: Tue Aug 18 14:55:07 GMT+05:30 2015 Card Used: XXXX XXXX XXXX 1651 Transaction Identification Number:[protected] Please quote your Transaction Identification Number for any queries relating to this request. We thank you for subscribing to Eazy2Pay and assure you of our best services. Sincerely, Eazy2Pay PG Team Regards, Vimal Upadhyaya
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          premdeepak
          from Mumbai, Maharashtra
          Aug 17, 2015
          Report
          Copy

          Address: Gaya, Bihar

          Sir, I saroj devi take a lic policy of 20 sep 1996 .my policy no. Is[protected]f Rs 75000 .According to policy bond Lic give after maturity one third of sum assured(Rs 25000) and monthly income benifit equal to one percent of the balance two third of sum assured. Lic is give me Rs 25000 and rs 500 per month till jul 12.after jul 12 lic refused to give money. Pls clearfy my problem because i am so frustrated by going lic office too time.
          +1 photos
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sudhir singh meerut
            from Muzaffarnagar, Uttar Pradesh
            Aug 18, 2015
            Report
            Copy

            Address: Meerut, Uttar Pradesh

            Sir, we have requested in changing the payment trems of pension policy no.[protected] grop code s030 sudhir singh on dt.10.08.2000 maturity 28.03.2015 risk cover is Rs.1.5 lac. we again remind you to change above policy payment 25% cash & remaining on yearly basis. now this policy condition is payment on monthly basis.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rouhan
              from Kolkata, West Bengal
              Aug 15, 2015
              Report
              Copy

              Dear Sir, Two years back I had taken a 10 year Bima Nivesh policy through your LIC agent Mr. Bhavesh Chandra Kshyap (working with Jehanabad Branch, Patna-1 Division) with a starting premium of Rs. 100, 000 yearly. At the behest of your LIC agent the amount was paid to your agent' account as LIC doesn't accept first premium by cheque according to him. But till now I have not received my policy documents or the payment receipt. Upon inquiry from your branch manager at your Jehanabad Branch I came to know that he has no information about any such policy and is not responsible for the misdeed of the LIC agent. I have all the evidences of payment to his bank account as well as recordings of telephonic conversation with your LIC agent Mr. Bhavesh Chandra Kashyap in which he has admitted that he has already deposited the premium with LIC, whereas your branch manager denies it. In above mentioned circumstances, I'm left with no option but to file a consumer case against LIC and your agent for recovery of this money with interest as LIC doesn't make any endeavor to make their customers aware of procedures for payment of first or any subsequent payment of premium to LIC and taking advantage of this your agents claim that they are authorized to receive money on LIC' behalf. Later on these unscrupulous agents dupe your customers and you watch all this as mute spectators just as your branch manager. However, I'm still looking forward to resolve the matter amicably which will save the face of your branch, division as well as the brand name LIC. I will choose not to take the matter to consumer court strictly on following two conditions. 1. LIC or your agent return my money with interest. 2. LIC takes punitive action against such errant agents who mislead and cheat your customers. Awaiting yours on an urgent basis as I'm running out of patient. Best regards, Roshan Kumar Sharma, Mob: +[protected] Vill: Khaira, PS & PO: Tekari Dist: Gaya
              Sep 21, 2015
              Updated by Rouhan
              Please find below mentioned idiotic reply from LIC. The agent is lying it is evident. But why the jehanabad branch manager is shielding him. Why would I give money to an LIC agent for purpose other than life insurance? He is not my father in law. He had submitted the proposal for LIC but didn't deposit the money. I know at least 3 more persons he has cheated. I have all the evidences including recordings of telephonic conversation but the branch manager is not interested in that for reasons known to him only. If he wants to escalate the matter I will make sure he gets his lesson. Meanwhile IRDAI had called and has taken cognizance of the matter and they too are investigating the matter from their side. This time I'll not let him get away Scott free.

              Best regards,

              Roshan Kumar Sharma

              ▼ Hide quoted text
              On Sep 19, 2015 1:57 PM, "customerzone_patna" wrote:
              >
              > Dear Sir,
              >
              > plz. go through the reply mail by Jehanabad Branch.
              >
              > In case you need to furnish any further information for resolution of your complaint you may please walk into our Customer Zone at 1st Floor, BSFC Building Fraser Road Patna. You may also call us at our info center number[protected] for BSNL users).
              >
              > Your relationship with us is highly valued. We look forward to serving you to your satisfaction in future.
              >
              >
              > Thanks and regards
              > TEAM
              > Customer Zone
              > DO-1, Patna
              > ___________________________________________________________________________________________
              > ________________________________________
              > From: bo_51H
              > Sent: Saturday, September 19, 2015 11:33 AM
              > To: R Kumar
              > Cc: customerzone_patna
              > Subject: RE: Policy Documents or premium payment receipt not received and the Jehanabad branch manager is irresponsibly taking the matter lightly.
              >
              > DEAR SIR,
              >
              > WE HAVE CONTACTED THE AGENT AND ASKED THIS MATTER
              > HE SAID THAT HE HAS RECEIVED THE MONEY BUT NOT FOR THE POLICY
              > FOR OTHER PURPOSE HOWEVER WE HAVE ASKED HIM TO REPORT OUR OFFICE
              > AND EXPLAIN HIS POSITION
              >
              > BR MANAGER
              > JEHANABAD
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ramshanker Surendra Phalahari
                Aug 14, 2015
                Report
                Copy

                Not receiving annuity

                Address: Ahmedabad, Gujarat

                Dera sir, Please refer my complaint against above mentioned company on[protected].I have not received any Registration Number for the same complaint.Please issui me Registration Number and action taken by you uptill now .My E'mail address registered by you is " [protected]@yahoo.com "...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                S
                Sruthi11
                from Bhongir, Telangana
                Aug 13, 2015
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh

                Hi, Policy number:[protected] Kindly change my email id to [protected]@yahoo.com as I am not using my old mail id. As I forgot my userid and password I am unable to reset them because the reset link is being sent to old mail id. Kindly update my mail id.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  PreetiHanda
                  from Hosur, Tamil Nadu
                  Aug 11, 2015
                  Report
                  Copy

                  Address: Bangalore, Karnataka

                  My EMI has been revised recently (changed from floating to fixed, 10 to 11.5%) I got a letter dated 16-May-2015 but which reached me on 4-Jun-15 which says that LIC will advise my bank for revising the payment. But . 10-Jun-15 my due EMI bounced, my bank has charged me penalty. Plus LIC has charged me late payment fees. That too when it is their mistake, they told me that they will talk to my bank. When I went to the LIC office - the manager was shocked to see the letter and assured me he will look into it but has not responded back even after a month
                  customer support has been notified about the posted complaint.
                  i wish i didnt have to give that one star also
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ramshanker Surendra Phalahari
                    Aug 10, 2015
                    Report
                    Copy

                    Address: Ahmedabad, Gujarat

                    I am receiving Rs.873/- P.M; regularly from the year 1996 from above mentioned company.But from Feb.2014 my monthly pension has been stopped without any information. My Annuity Number is-083M[protected] and I want to get regular payments from the month it is due and should continuie. I have sent several E'mails to the E'mail Ids---"[protected]@licindia.co ", [protected]@licindia.com and bimalokpal.[protected]@gbic.co.in, but I have not received any reply
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Aug 14, 2015
                    Updated by Ramshanker Surendra Phalahari
                    Please ask LIC OF INDIA, PENSION AND GROUP SCHEME DEPARTMENT, AHMEDABAD DIVISION, AHMEDABAD to issue all due cheques immediately and continue to issue monthly cheque regularly
                    No reply uptill now
                    No reply received uptill now
                    Please take action immediately
                    Helpful
                    Found this helpful?
                    3 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sudhir singh meerut
                      from Muzaffarnagar, Uttar Pradesh
                      Aug 10, 2015
                      Report
                      Copy

                      Address: Meerut, Uttar Pradesh

                      Sir, I have pension policy no.[protected] mrt branch in name of Sudhir singh which is completed on dt. 28.03.15. due to misunderstanding payment shedual is login on monthly basis but iwant to change it to 25% cash payment and rest amount on yearly basis so kindly change it as above. sudhir singh
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        S. Ahmed
                        from Chandigarh, Chandigarh
                        Aug 10, 2015
                        Report
                        Copy

                        Address: Chandigarh, Punjab

                        Sir,
                        My Policy No.[protected], kindly make correction in my E-Mail ID from s.[protected]@yahoo.com to s.[protected]@yahoo.com.
                        Thanking you
                        Salim Ahmed
                        My Policy No.[protected]
                        Date of Birth 13.08.1988
                        Policy Amount 2456
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        My Policy No.[protected], kindly make correction in my E-Mail ID from s.[protected]@yahoo.com to s.[protected]@yahoo.com.
                        Thanking you
                        Salim Ahmed
                        My Policy No.[protected]
                        Date of Birth 13.08.1988
                        Policy Amount 2456
                        My Policy No.[protected], kindly make correction in my E-Mail ID from s.[protected]@yahoo.com to s.[protected]@yahoo.com.
                        Thanking you
                        Salim Ahmed
                        My Policy No.[protected]
                        Date of Birth 13.08.1988
                        Policy Amount 2456
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anarul Islam
                          from Chennai, Tamil Nadu
                          Aug 9, 2015
                          Report
                          Copy

                          Address: Bangalore, Karnataka

                          Sir,
                          I took home finance 3 years back from LIC HOUSING FINANCE from Bangalore JP NAGAR OFFICE. I asked their employee Vinod Radhakrishnan to give me floating rate of interest, but while the finance is sanctioned he issued me fixed rate of interest for 3 years and then floating and promised me that he will convert my finance from fixed to floating immediately. But days goes on and he did not convert, so i had to wait for 3 years and now when it automatically came to floating rate, they have increased my rate of interest from 10.7% to 11.75% without information also. First of all i want to say is it a personal finance ?. i took home finance and current market rate for floating finace is ~9.75, so how they are charging 11.75%. Is it a institution ? . I have been cheated like anything from LIC employee Vinod and LIC itself.

                          My wife is very angry with this and she said we will go to court for resolving this and by that time we will not pay any EMI. We can not pay home finance interest like personal finace. We need proper resolution of this issue.
                          +1 photos
                          customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            D D Mehta
                            from Mumbai, Maharashtra
                            Aug 6, 2015
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra

                            I have purchased Online LIC Term policy, my policy got completed(bond for same I have received) with this policy no[protected] and Access id of same was[protected], this was my second application with no medical test(as the same was done in first application). First Application id was[protected]got rejected because of insufficient income), but after closing my further cancelled policy my second application got successfully completed without taking medical checkup. Now LIC has to pay me refund for medical charges which was deducted for first policy application, for which I have wrote the mail and they have ensure and confirmed me that will be eligible & once policy got competed the same will be done automatically. The refund is still not done and I am trying to call & follow up with LIC online Marketing team, but there is no reply from their end. Every time if i have call then i have to give them all details and after giving all that details they are just asking simple answer this will take time. I just want to know that is there any Turn Around Time or any responsibility to response the customer query by mail??? Now what can i do if the same will not done even if i am waiting for some more days??? Is there any escalation matrix for raising my concerns to specific department, who can here me and do the needful??? Divyesh Mehta [protected]
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sujith144
                              from Bengaluru, Karnataka
                              Aug 5, 2015
                              Report
                              Copy

                              Address: Bangalore, Karnataka

                              Dear Sir,

                              I am unable to add my policy in the existing user. while adding it is displayed as ERROR.

                              I tried will all combination as per the mentioned points during enrollment - its not working.

                              No online help available, no customer care numbers - exisitng numbers dosent work.

                              Request to resolve.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AJAYTYAGI2005
                                from Chennai, Tamil Nadu
                                Aug 4, 2015
                                Report
                                Copy

                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                Dear Sir,

                                I want to inform you that Mr. Kamal LIC agent of your branch branch unit -11D, plot no. Jeevan Pragti Bulding 3 rd floor dist. centere Delhi-110092 i were told him that i have need a LIC policy for my doughtier i want 20 lac Rs. from LIC policy after 20 years when that time my daughter become 24 years age he was asking me can i afford the 25000/ Rs LIC premium per year than he will provide the such type of LIC policy I were saying him ok and and give him the amount by cheque and cash.

                                But he was cheat me and after some time he was sending me 06 nos of policy different -different premium amount i have need a single policy not 06 no. of LIC policy.

                                He is cheating with me, kindly take the immediate action against this LIC agent and cancel his agent right and provide him my money from this LIC agent.

                                Details of LIC policy is given under which was sending me by him :-

                                Sr. no. Policy no Prem. Amount
                                1 [protected] 12010
                                2 [protected] 12010
                                3 [protected] 3002
                                4 [protected] 3002
                                5 [protected] 3002
                                6 [protected] 3002

                                Thanks & Regards
                                Ajay Kumar
                                Cont. no. [protected]
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Prashant Madhani
                                  from Mumbai, Maharashtra
                                  Aug 4, 2015
                                  Report
                                  Copy

                                  Address: Mumbai City, Maharashtra

                                  Hi guys please do not buy any policy from LIC agent "MR. Nimesh N. Anandapara". And was operating by his father called “Navin Anandpara” Agent code “01542927”. He was agent of Branch 927. As he was doing fraud by not giving proper adequate information regarding policies. Before 7 year he has opened 3 policies of Money plus – growth fund on 2008 year & not gave information regarding its was market policies. Also he gave me details as you have to pay Rs 2, 500 on quarterly basis from 5 year’s which come to clubbing Rs. 50, 000 & after that LIC was going to use that amt for 2 Year & will gave you a RS 1, 00, 000.And now it’s is time to maturity of that policies & he took all polices & other related documents & I have received only nearby 49, 000 amt in my accounts. When I m calling the agent he was not replying to my call & continue dealing to meet. LIC should take strick action against this agent hope it will work & beneficial to the customer.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    veerus
                                    from Varanasi, Uttar Pradesh
                                    Aug 4, 2015
                                    Report
                                    Copy

                                    Address: Varanasi, Uttar Pradesh

                                    Hello Sir/Mam,

                                    My Policy Details are as follows:

                                    LIC Policy No:[protected]

                                    I lost my LIC Premium Receipt for the year 2014 to 2015
                                    I want to submit the Premium Bill for my Tax Investment Proof.

                                    It would be great if you could send me the Duplicate receipt.
                                    Please do the needful
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kamlesh nirmal
                                      from Mumbai, Maharashtra
                                      Aug 3, 2015
                                      Report
                                      Copy

                                      Address: Mumbai City, Maharashtra

                                      Respected Sir / Madam, I Mrs. Kamlesh B. Nirmal having LIC Agency as my Side Business, my LIC agency Code is – 03243921. I had opted an ECS facility for Direct credit of Commission with my Indian Overseas Bank, Chakala ( Andheri ) branch, my Account no is - [protected]. I had not received any LIC Renewal Commission from December 2012 ( Details attached). I had enquired with LIC office they ware saying that they are depositing my Commission regularly. So I requested them to provide me account now in which they are Crediting my Renewal Commission. As per my request they provided me account no [protected], which is not belongs to me. I had submitted Complaint letter with LIC’s Corporation Bank and as per my request Corporation bank had enquired and they said me that the Said Account no – [protected], is belongs HDFC Bank Pali Naka Branch ( Copy of Letter submitted to Corporation bank is attached). So now Request you to Kindly help me with this matter on urgent basis as I am following from my Money since more than year. Copy of Commission Credited by LIC is attached herewith for your ready reference. Hope your honor will do the needful and oblige. thanks and regards, kamlesh b nirmal [protected]
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit