Life Insurance Corporation of India [LIC] Complaints & Reviews

This is to inform you that an annuity amount is paid from LIC to my mother every year. Like every year, this year also an existence certificate duly signed & certified by Gazetted Officer is deposited at C.R AVENUE, KOLKATA-72 P&GS branch in mid April'2015. But to our surprise, the amount of Rs 319/-( per quarter amount )has not yet been credited to my mother's account no. With immense hope, I on behalf of my mother would like to request you to release the annuity amount at the earliest. Last year similar incident happened & ultimately it was solved by writing a letter to CR AVENUE office. It is also very surprising that whenever a call is given to the office, it is being said that the annuity no given below is wrong one. I do have the papers showing the same annuity no I mentioned during my phone calls to CR avenue office. Once again on behalf of my aged mother, I sincerely request you to do the needful at the earliest. A mail also has been forwarded to .the following id's but all in vein. 1. [protected]@licindia.com 2.[protected]@licindia.com Please help us in this matter. Regards, Manas Kumar Dey [protected]

Dear Sir/Madam, I have taken home loan of amount 2575000 from LICHFL at an interest rate of 10.70% with 3 Years fixed. After 3 years of fixed rate of interest, they suddenly increased the interest rate (as floating) to 11.75% Now, when I approached to transfer my loan from LICHFL to HDFC, authorities says I will be charged levy charges @ 2% of the remaining loan amount. But, as per RBI mandate released in June 2012, levy charge (prepayment...

I Kulshresth rai has policy with LIC, policy no.z83118645 and[protected].via agent Anita srivastva agent manduadih branch. I have been telling her about my problem for last 5 years but she was least bothered in my complaint and and more interested in doing new policy. Also her behaviour is not appropriate. I will not recomend her to anyone. My contact no.[protected].

My survaival benifit of policy no[protected] was due on 5-7-2015 form your chander nager (ashiyana) kanpur raod lucknow sms form lic was recieved by me by sms on[protected] .i previously sumited NEFT mandate on my all policy. i am sorry to inforam you your good self as at i have not recieved survaival benifit not only this much i have requested to your senior Deivisional maneger hazrat ganj lucknow on[protected] and copy endorsed to your ashiyana lucknow baranch .I am also inform you working proceducor of your ashiyana baranch that survaival benifit of the above policy due on 5-7-2011 and the cheque of the same was despatched on[protected] my father SHRI S D SAXENA has requested his to policy form ashiyana to hazart ganj baranch due to not deposit of intrest of loan by hazrat ganj and janki puram baranch your ashiyana baranch is about 20 km form my residence .My father three times visited to ashiyana after that the transfer made by ashiyana branch . I request your good self to look into the matter and take action for early payment. THANKING YOU ANUBHAV SAXENA S?O SHRI S D SAXENA 538 KA / 126-1 TREVENI NAGER SITA PUR RAOD LUCKNOW MO NO [protected], [protected] TO SHRI VINOD KURIL PRADESHIK PRABENDHAK

I have applied to know some information under Right To Information Act on 28. 05.2015 & received on 01.06.2015 but till date they did not make any answer but those are very important to me to know for my Home Loan A/C no.[protected] & customer ID 18941723.

After my fixed interest rate of 10.75 for a period of 3 years immediately they changed the floating rate to 11.75%, they said if I pay 13, 000 they will change the interest rate to 10.5, I did that, they changed back to 10.5 as said but with in a month I received a letterl stating that they again increased the floating rate to 11.75%. what a cheaters !!!, Please don't go for LICHFL for home loan

My customer ID is 18611489 and loan A/ no is[protected]. House loan Rs 1850000 has been disbursed on 10.25 % intrest in Dec.2012.Now ROI is being Charged @ 12% without any information/letter from LIC HFL since Jan 2015..Otherwise so many options were there for me to quit the loan/transfer the loan.This is completely cheating..LIC HFL has charged at least 12000 more in last 5 months and again charging 0.5 % for reducing ROI. Kindly return the excess inetrest charged otherwise.I will go for legal.

As suggested from my loan branch ( Kolkata North) in last month ( 25th Jun, 2015) i have sent a mail to [protected]@lichousing.com to sort out my log in problem but still i have not received any intimation from any end. my details are as follows Name: Sanjoy Roy Loan No. :[protected] Loan Amount : 1050000 DOB : 08/01/1978 ( dd/mm/yyyy) Branch : Kolkata North email - roy.[protected]@gmail.com M - [protected]. My log in was registered earlier. when I am going to the Forgot User ID & Password, it has been shown that Your Login Credentials are emailed to you but I have not received anything at my email. Please solve my Log In problem Sanjoy Roy

I have been not receiving my Annuity payment since last August, I have been told to send Life Certificate. In spite of sending the same there is no update. I have sent several reminders on email [protected]@licindia.com & [protected]@licindia.com The toll free number does not work at all. On contacting Bangalore office they asked to contact Delhi office, but no specific numbers were given for logging the complaints. Really disappointed at LIC Customer Care response. Annuity No - 011Q[protected] My email ID is [protected]@yahoo.com or can be reached on [protected]

Respected Sir / Madam, I Mrs. Kamlesh B. Nirmal having LIC Agency as my Side Business, my LIC agency Code is – 03243921. I had opted an ECS facility for Direct credit of Commission with my Indian Overseas Bank, Chakala ( Andheri ) branch, my Account no is - [protected]. I had not received any LIC Renewal Commission from December 2012 ( Details attached). I had enquired with LIC office they ware saying that they are depositing my Commission regularly. So I requested them to provide me account now in which they are Crediting my Renewal Commission. As per my request they provided me account no [protected], which is not belongs to me. I had submitted Complaint letter with LIC’s Corporation Bank and as per my request Corporation bank had enquired and they said me that the Said Account no – [protected], is belongs HDFC Bank Pali Naka Branch ( Copy of Letter submitted to Corporation bank is attached). So now Request you to Kindly help me with this matter on urgent basis as I am following from my Money since more than 1 year. Copy of Commission Credited by LIC is attached herewith for your ready reference. Hope your honor will do the needful and oblige. my mobile no.is [protected]

A home loan of Rs. 34.40 Lakh was sanctioned by LICHFL for me in January, 2013 at an interest rate of 10.50% with an EMI of Rs. 35007/-. After two years of fixed rate of interest, they suddenly increased the interest rate (as floating) to 11.75% with an EMI of Rs. 37887/- 9 an increase of Rs. 2880/-). I am not in a position to afford such a high EMI and want to transfer my loan to other financial institutions/banks. For the purpose an application with a service charge was submitted by me to LICHFL on 09.06.15 for want of a list of document under their possession and a certificate of balance outstanding amount to be paid to LICHFL during pre-payment. But after repeated pursuation and requests, I am yet to receive any ducument from LICHFL even after one month of submission of my application. In the mean time they have received one more EMI from me on 07.07.15. It is a tremendous harassment and not at all desirable from a govt. body like LICHFL. I request to please look into the matter at the earliest.

My survaival benifit of policy no[protected] was due on 5-7-2015 form your chander nager (ashiyana) kanpur raod lucknow sms form lic was recieved by me by sms on[protected] .i previously sumited NEFT mandate on my all policy. i am sorry to inforam you your good self as at i have not recieved survaival benifit not only this much i have requested to your senior Deivisional maneger hazrat ganj lucknow on[protected] and copy endorsed to your ashiyana lucknow baranch .I am also inform you working proceducor of your ashiyana baranch that survaival benifit of the above policy due on 5-7-2011 and the cheque of the same was despatched on[protected] my father SHRI S D SAXENA has requested his to policy form ashiyana to hazart ganj baranch due to not deposit of intrest of loan by hazrat ganj and janki puram baranch your ashiyana baranch is about 20 km form my residence .My father three times visited to ashiyana after that the transfer made by ashiyana branch . I request your good self to look into the matter and take action for early payment. THANKING YOU ANUBHAV SAXENA S?O SHRI S D SAXENA 538 KA / 126-1 TREVENI NAGER SITA PUR RAOD LUCKNOW MO NO [protected], [protected] TO SHRI VINOD KURIL PRADESHIK PRABENDHAK

I send many Time but not solve my this My Branch 888 Goregaon (E), Mumbai Agency code 01390 email id: [protected]@yahoo.com

Retired from Maduracoats Muddurai in1989. Annuity no pgs 5779. I have not received payment in my S B a/c [protected] at Shanti colony branch of SBI from April 2015. I shifted my residence from Chennai to Hyderabad and at present in U S till November 2015. Hence will not be able to call on you personally. Please arrange to make the payment at the earliest and oblige Regards L.S.Balasubramanian PGS5779

Respected sir/madam, I and my late husband Avijit Sarkar commenced a Jeevan Sathi Policy of the L.I.C on the 28th of March, 2001. The policy was about to mature on the 28th of March, 2015 and I was to receive 50000 rupees without any premium. The policy was based on the criterion of Accidental benefit. But till today even after a hard toil of almost 4 months, I have not received the amount. I would like to draw the attention of the concerned authorities to free me of the impasse. The policy number is[protected] Yours sincerely. Soma Sarkar

I have a loan in LICHFL, I have chosed 3 years fixed interest and after 4th Year it will move to floating interest rate. During fixed interest period, they gave the interest rate as 10.75 and now they are moving this to floating interesrt rate of 11.75. As per RBI regulations, all the banks are now decreasing the interest rate but LIC is increasing the interest rate.

:Return of Documents, Customer Type :Existing, ApplicationLoanNo :[protected], AreaOffice :BX, Details :i am your pre existing customer.i have completed your due amount with interest on 20/03/2015 as per your norms document should be returned with in 3o days.after all this i have visited your branch many times which is 120 km far from my home but after all your staff not giving any valuable answer.

Dear Sir, I am holding Policy No.[protected] under Pension Plan Jeevan Suraksha Option F I had been getting pension every quarter amounting to Rs. 311. The pension was credited to my Saving Bank Account No.[protected] United Bank of India Kamla Nagar Delhi110007 It is to bring to your kind notice that I have not been getting pension in the Bank since April 2015 Kindly look into the matter and do the needful. It is also to request you to change my address in your records as under Dr Neelima Kapoor B-4/33 Azad Apartments Sri Aurobindo Marg, New Delhi -110016 Mobile:- [protected], [protected] (R[protected] Email:- [protected]@yahoo.com [protected]@yahoo.com Thanking you Dr Neelima Kapoor

The life insurance policy no[protected] with Branch code 12b under my angeney was my father late .Ram Pragat Pandey in road accident in date 18/08/2009 in my mother in nominein in all the document of Branch 12b in submitted by Lic branch 12b my Father is. Lic agent code 71370111 in B.M club member were not paid in DAB benefit form herself as the allignee had expired I strongly look up the matter with the concerned Branch as the amount should be paid to the Sm./sheela Devi threr has been no further effart or carreebendent by Lic of India .thanks a lot Email id [protected]@gmail.com Mob - [protected]

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Insurance regulatory and development authority
Parishrama bhavan, 3rd floor, basheerbagh, hyderabad: 500 004
Policy holder complaints registration form
(Separate forms to be used for each complaint)
1. Name of the complainant: ____deepanker mahajan_______________________
2. Address of the complainant: __2603 / 16 faridabad 121002_________________________
___________________________
____________________________
3. E - mail / telephone / fax : [protected]@gmail.com_________________________
____________________________
_____________________________
4. Whether individual / company: individual
(Please tick)
Individual 􀂅 company / other entities 􀂅
5. Name of the insurance company:__lic of india_________________________
6. Address of the servicing office / branch with office code (If available) :
____br code 124__bapu sadan sat nagar guru ravi das marg karol bagh new delhi__________________________________
________________________________________
________________________________________
7. Policy number / proposal deposit number:no[protected] dtd 6 / 2 / 06 for rs 5. 00 lacs -
8. Nature of complaint: (Please tick)
Life
Non - life
Policy related
Policy related
Non - receipt of policy - bond non receipt of original bond after endorsment
Fire insurance
Non - revival of lapsed policies
Marine insurance
Transfer of policy from one branch to another
Motor insurance
(1) non - refund of proposal deposit.
Health insurance
(2) wrong plan and term allotted
(A) against company
(3) adjustment of premium
(B) against tpa
Cancellation of policy
Other misc insurance
Issue of duplicate policy
Non - settlement of claim
Alterations in policy
Fire insurance
Nomination / assignment of policies
Marine insurance
Claim related
Motor insurance
Non - payment of surrender value
Health insurance
Correct surrender value not paid
(A) against company
Non - settlement of maturity payment
(B) against tpa
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Non - payment of claim
Other misc insurance
Non - payment of annuities
Repudiation of claim / dispute in quantum
Repudiation of claim
Fire insurance
Agent related
Marine insurance
Others
Motor insurance
Health insurance
A) against company
B) against tpa
Other misc insurance
Others
9. Claim no:______________________________
10. Details of complaint (Including details of document copies attached) :
___the subject policy was taken o n 6 / 2 / 06 on the life of deepanker mahajan for rs 5. 00 lacs. An amount of rs 50000 / - was due in feb 2015 and lic office has called for the details of the bank account as well the original bond and acccording the same was submitted / sent. The amount of rs 50000 / - was credited to the account of deepanker mahajan but orginal bond has not been returned back. In this connection several letters dtd 26 / 04 / 14, 31 / 07 / 14, 26 / 09 / 14, 12 / 11 / 14, and 23 / 03 / 15 has not been replied by lic office nor acknowledged. A complaint was also sent to irda and also mails were sent to irda but no reply from any of the above. The premium is regularlyy being paid. But policy not yet received despite repeated follow up as above. Kindly take up for return of the original bond for claiming further amount and also at the time of maturity it is required. _______________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
_______________________________________________________
_______________________________________________________
Signature
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(For office - use)
I. Referral / reply information:
Referral date (To companies) :______________________________________________
Reply dates (To complainant) :____________________________________________________________
Ii. Status: pending / closed / re - opened.
Iii. Previous ref no:____________________________________________
(In case reopened)
Iv. Remarks:___________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
V. Complaint disposed of to the satisfaction of complainant: yes / no
Vi. Complaint justified: yes / no