Life Insurance Corporation of India [LIC] Complaints & Reviews

Dated: 16.01.2015 To, The Branch Manager, Life Insurance Corporation of India Sub: Not Received Bond Paper Dear Sir, Let me know about my policy bearing No.[protected], branch:38G, T.R.N. :57441, had been enrolled in the month of 28.01.2015, Time:16:35 but till date, I have not received Bond paper against my policy. It is going to be complete five months . I have received only receipt against my policy. May kindly look into the matter and take needful action for the same. I have several times contacted with LIC Advisor but there is no reply from the other end. So that, please be trace out the actual condition of the policy and take action on the person who is associated with this policy, and send me details about the region of non- dispatch of the LIC Bond paper in respect of the above cited matter. It is requested to you that about my policy Bond paper may please be dispatched to my permanent address which is given below: HITESH KUMAR DEWANGAN S/O SHRI B.R.DEWANGAN ADD.:NEAR POLICE STATION KACHHARI PARA, GUNDERDEHI POST & TAHSIL : GUNDERDEHI DIST : BALOD, PIN :491223 May please kindly look into the matter and take needful action for the same above said matter. In any query in this regard, may please contact on my cell no. that is given in my application form when my policy is enrolled. MO. NO. [protected] Email : hitesh.[protected]@gmail.com

My Annuity Policy No 091M[protected] Annuity name Virendra kumar Lakhiani Date of Vesting[protected] Desccription-Annuity with return of capital Gross installment Amt Rs 3572.00 p.m. credited to my hdfc bank acct [protected] problem- i am not getting pension since past one year v k lakhiani virendra.[protected]@yahoo.com [protected]

My login for entering the housing loan portal is locked and am not able to generate the provisional certificate for my current financial year. I have been navigated to Head office of LIC and my email id was updated with the portal. Even now am not able to recover the user credentials with my registered email id. Please let me know what or where else to proceed with this. Please help

Dear Sir/M'am, This is to bring into your information that I (Rohit Ghosh) have closed my LIC HFL Home Loan Account(A/C[protected] in the month May-2015 of by depositing two cheques -Rs 1930061.79 and another chq of Rs 6830/. On 10th June 2015, Again through ECS amount of Rs 20652/automatically got deducted from bank account in favour of LIC HFL. when I went to Raipur LIC HFL office its been told that Cheque of Rs 6830/ got bounced due to signature mismatch and my Home loan account got re opened .I have not got any intimation from LIC HFL that my chq got bounced and my account is re opened and without my knowledge Rs 20652/ got deducted on 10th June . I have met Mr Shukla at LIC HFL -Raipur Pandri office and explained the whole history.Mr Shukla checked My account and told me that again I have to pay Rs 12500/ approx to close my Home loan account. I told LIC HFL Manager- Mr shukla that I will Rs 6830/ instantly (amount of chq which got bounced) and requested him to return my Rs 20652/ which got deducted.He clearly denied that it is not possible and said i need to pay extra Rs 12500/ for closure.Mr Shukla said amount of Rs 19.30lacks was in suspense account therefore it cannot be adjusted. If this is the case then I should get interest for Rs 19.30 lacks which was kept with LIC HFL for more than one month .Howcome LIC HFL has charged me penalty on 19.36 lacs, when chq of Rs 19.30 lacs is already cleared . I request you to kindly look into this matter and refund my amount and close my Home loan account smoothly. Awaiting for your response. Regards, Rohit Ghosh ph -[protected]

I am OM prakash, policy no.[protected], meine june 2015 ki policy ka premimum dt. 4/6/2015 ko submit karwaya tha jiska txn. no. 2432584 hai, aur iska mujhe e- receipt nahi mil paaya hai, so pls jalad se jalad mujhe e- receipt send kare my gmail id pe, my gmail id is [protected]@gmail.com and mobile no. [protected]

I 'Rajesh Verma' had taken a loan from Lucknow Hazaratganj Branch on 30/11/11. I want to get the benefit of Loan reduction scheme but when I have inquired then LICHFL employee gave the information that my Apr. 2015, ECS Cheque bounce. I asked about reason, he said that he has not intimated to my ECS linked account (IDBI) about increase EMI. So I am unable to avail the Loan reduction scheme. [Note : Sufficient Balance was available when ECS cheque bounced]. Kindly do something to get the benefit of Scheme.

Respected Sir/Madam, On regination of my Employment, my super annuation fund was deposited into LIC's Pension and Group Schemes Department in the year 2003 and I was receiving an amount of Rs.1404 deposited in my SBI account till Dec. 2014. From Jan 2015 till date this amount is NOT being deposited. I request you to arrange to find the reason of the same. My Annuity No. 091M[protected]. Annuity name: Alo Banerjee I was receiving this annuity amount from LIC of India, Jeevan Chintamani, Vasantrao Naik Mahamarg, E. E. Highway, P.O.Box No. 464, City- Thane, State- Maharashtra, Pin - 400604 I would appreciate any help on this. Thanks & Regards Alo Banerjee

I closed my loan on 02-May-2015 at LIC Housing Office Kaushambi, Ghaziabad. But regular EMI scheduled on 5th May, 2015 deducted amount Rs. 22922/- from my account. I called many times at LIC Housing Office Kaushambi and finally when I went on 27-May-2015 at LIC Housing, Asif Ali Road, New Delhi to collect my original property paper then I met with concern person and also raised the issue and also filled all the required document to get the refund cheque but yet I did not get the refund amount so far. I am very disappointing with this type of behaviour of LIC officers with their customers. I am still looking for my refund amount cheque. Request you to take the required action as soon as possible. Thanks, Anuj Gupta

I am OM prakash, policy no.[protected], meine june 2015 ki polcy ka premimum dt. 4/6/2015 ko submit karwaya tha jiska txn. no. 2432584 hai, aur iska mujhe receipt nahi mil paaya hai, so pls jalad se jalad mujhe receipt send kare my gmail id pe, my gmail id is [protected]@gmail.com

Life Insurance Corporation of India (LIC) - Lic Fake Calls Its been over 6 month I have been receiving fake calls claiming from people that they are a part of the lic department. today 09/06/2015 at 1:25 to 1:30 PM again i get call .They mentioned that my policy no. LC[protected] of Rs 3, 20, 000 had matured and they need to transfer the funds.so give us your account details. I was surprised because I didn't remember any such policy taken on my father's name.i told him we have no such type of policy if i have such amount then you send it as draft or cheque . The main suspicious thing was that the number that I received the call from +[protected] (my land line no with caller ID)name amit singh he was misbehaving with me .when my father scolded him he cut the call .after few sec he again call back as a bsnl worker name shyamsundar arun he ask us your bsnl connection is working properly or not . i told him is alright then he try to threatened me .he told me you give a application to remove your connection then i told him no its not like that then he told me i am sendin abuldoger to remove your bsnl connection when i ask him about his no he told me its100 i told him its police no then he told me i am police you can't listen properly again i give call to my father and he told me that person was same also no was same and again he scolded him and cut the call. To confirm these calls I actually called the LIC helpline no and they confirmed me that It was a fake call as the LIC department does not call anyone and they directly send letters on the mailing address. Also the amount is directly transferred to your bank account after policy maturity after your legally sign the documents. Please can you take a strict action against these companies for the fraudulent activities as there are many innocent people who could fall prey to these FAKE calls.

I have forgot my user id and password. which i had used to enroll my old policies. My old policies are as follows. [protected] Yearly Rs .2644.90. starting date 02/02/1991. [protected] Yearly Rs. 1601.00 starting date 01/07/ From above policies you can find out my user id and password send me on my new email address,

Manager (P&GS), Life Insurance Corporation of India, P& GS Department, DELHI DO1, 6th and 7th Floor, Jeevan Prakash, 25, K.G. Marg, NEW DELHI 110 001 This office is responsible for transferring annuity every month to my bank account. This i.e on 1st June 2015 month the annuity has not been credited.. I have submitted my existence certificate.

Dear Sir, This is bring to your notice, Other bank has reduced their home loan interest many times for existing customer but it has been oberved that LIC HSG finance never did the same, could you provide the reason for that, my datails are as follow. Bhausaheb Supekar Customer ID :10209537 LOAN Number:[protected]

This is very very frustrating experience i had in dealing with LICHFL. I had sanctioned renovation loan from Baner branch in March end 2015. That got sanctioned within a week for 15 lakhs after submitting documents. After that i realized that i need more budget to complete my requirement. Then i meet Mr. Sachin Rajput (Mobile Number : [protected]) in Swargate LICHFL branch via. my close friend. Mr. Sachin Rajput (Fraud/ Liar) committed me that he will get sanctioned 22 lakhs in single loan from swargate branch even if 15 lakhs got sanctioned from Baner branch. He said no issues in that, he done such sanctions before. I was doing this because Baner branch loan processing charges looked at higher side. For two loans (15L renovation and 7L mortgage) they conveyed around Rs. 36000/-. (20 + 16). My frustration starts there after... see below how it is. I submitted all required documents to Rajput on 4 Apr 2015 to get around 22 lakhs against renovation loan. He committed that he will get loan sanction before 30th April, with lowest interest rate which are supposed to come down from 10.10 to 9.90. I was OK with that. Interest rate were come down in around middle of April, but this guy unable to even lohin the file in till 30th of April 15. After doing dozens of call, he succeeded in login the file on 30th April. File number was [protected]. As par as i know once the file gets logged in LIC takes 1 week for sanction. In my case i can understand that they required to take NOC from Baner branch, and this should not take more than 2-3 days. From start of May 2015, Mr. Sachin Rajput (Liar) start false committing on my loan status. On every call which i made with him, he is to say...its getting sanctioned within 2 days. Every alternate day some other reason and commitment. I made few dozens of call in order to make followup on my loan status. After 15 may he started committing that 22 Lakhs got sanctioned and he will share sanction letter on whats app and will start disbursement immediately. He was lying on this as well. This story continues till May end. Due to my peek frustration, i called Swargate LICHFL and came to know that there is no sanction happened till now on my application, but other side Mr. Sachin was saying its already sanctioned. Then i spoke to branch manager and shared my story with him. As per him i made mistake in contacting Mr. Sachin Rajput for this. Then he said, he will do something on this. On 28 May 2015, again only 15 lakhs got sanctioned and not 20 to 22 Laks which was communicated to me by Sachin Liar. Now with this 15 lakhs sanction, my requirement will not getting fulfilled. So i am not going with this loan. Please block loan against file number [protected] to avoid any further issues. And for god shake please take action against such lairs who works for LICHFL and cheat LIC as well as customers. Decided to transfer my existing home loan to other bank. There is no point in continuing with LICHFL.

My home loan account number[protected] at Baner branch Pune, I have closed loan on 6-Apr-2015, but till now I didnt get my original documents back, In fact I am getting answer like file is not received from main office or we will call you... As per LIC policy documents should come within 15 working days but I didnt get even in 45 working days also

Hello, This is to inform you that my LIC home loan application No. [protected] has been approved last month and sanctioned with INR 38, 40, 000. I am waiting for the disbursal of my cheque for completing the registration from the past 15 days.The processing fee has been deducted last week. But still no status related to cheque disbursement. I am doing the follow up every day morning and evening but no proper response. Request you to let me know the status of my cheque. Thanks

LIC HFL is stubbornly not cutting rates for existing home loans for floating rate of interest loan holders. When visited appropriate loan office not even providing information why LIC is not doing so even RBI recommended to pass on the benefits to pass on the rate benefit to customers.

Loan No[protected] LIC Housing Finance Branch - Borivali (W), Mumbai Branch Manager – Harshad Jain Loan Agent (Executive) - Mayur I am NRI and have existing loan with LICHFL. I have taken loan in Nov 2011 for 15 years which was fixed for 3 years and floating after that. At the moment my interest rate is 10.9% floating for which I have paid spread charges (LICHFL term to reduce your floating rate of interest) otherwise the rate of interest would have been 12 or 12.25%. In last 2 months several times I have been spoken to LICHFL, Borivali (W)-Mumbai, written complaint on their website and written 3 email reminder to branch manager (Harshad Jain) and Loan executive (Mayur) asking about why the interest rate is not reduced for existing customers but they have never bothered to reply. Verbally they have said to my father who is doing follow up on this that the rate are decided by Head office and they can't do anything about this. I have 4 questions for LIC Housing Finance, 1) Although the RBI has reduced the repo rate twice this year and LIC is offering new reduced rate for all the new customers (9.9%) why the rates are not reduced for existing customers? 2) If they can communicate this above subject verbally why they can’t communicate this in writing? 3) Why the branch manager (from where my loan have been disbursed) not bothered to reply for my queries? 4) Who is the concerned department or person to log the complaint on the above subject matter? At the moment I have 2 loans from LICHFL and in general I have very bad experience dealing with their Borivali (W)-Mumbai and Dubai-UAE branch. The employee are rude and don’t have complete product knowledge. They should cross check Loans Terms and Conditions before committing anything to the customers. Just for the information I would like to add that my second loan was sanctioned in Mar2014 for 10 years instead of 15 years. The reason being mentioned for not getting 15 years term was that I don’t have post-graduation in professional qualification. I am Msc in Computer Science and if this was the reason then how did I get 15 years loan in November 2011 on the basis of same qualification. Thanks Naveen Singh [protected]

Merchant name ; Life Insurance Corporatio Merchant Ref no.02280787 payment Amount :Rs.2439.68 payment Date; Mon jun 01 09:55:33 GMT +05:30 2015 Card Use :xxxx xxxx xxxx 1512 Transaction Idenfication Number :[protected] plz, quote your Transaction Idenfication Number for any queris relating to this request. Regard, manoj jaiswal

I have been a builder and also have taken loan from LIC Housing finance. All customers and builders are scared of LICHFL due to their arrogant ways of dealing and when I proposed LICHFL to some customers, they were scared and even prefered public sector banks to LICHFL. I found their scare justified, when I had to deal with their arrogant lawyers and office staff at Chennai, when I went to submit documents for one of my clients. Most of them are from one part of India, suggesting extreme nepotism and poor working culture which affects the customers. Also LICHFL has not reduced interest rates inspite of RBI reducing rates and all banks following suite. Is LICHFL is in India or in some African country where interest rates are above 20%. May be they may increase the interest rates now. Their commissions to their agents are a whopping amounts and all this at the cost of their customers and reminds me of the days when LIC was a monopoly and treated all their customers with scant respect and made them beg. Also nowadays they are engaging strong arm tactics engaging local goons to collect instalments, by threatening telephone calls, even when there are enough property guarantees are there and you pay exorbitant penalty for delay. May be somebody in the management is exploiting the sitution to make money?? In my opinion, only absolute stupid fools will go LICHFL. Will our new Govt take note before it is too late.